HVAC reviews in Moreno Valley, California

Joseph demonstrated professionalism and courtesy. My heat pump's fan motor had unfortunately burned out, but luckily they were able to procure a new one on the same day. Despite the rainy conditions in Moreno Valley, Joseph dutifully replaced the burned-out motor. He was thorough and successfully completed the project, doing an excellent job. I would highly recommend this HVAC service to anyone in need.

Our air conditioner needed fixing and we had to call in an ac repair technician. darrell was the one who came to help us out, and he was right on time, polite, and very professional. He asked the right stuff and was clear about what had to be done, even giving us the cost for the service. With his tools and supplies, he did a thorough and efficient job on our ac. We're happy with this service call in Moreno Valley and thankful for such a nice and friendly technician like darrell.

The heating system was acting up - not maintaining the right temperatures and sometimes not functioning at all. Despite its age of only 13 years, we had five different individuals who charged us but couldn't rectify the problem. One told us it was normal for the system to take six hours to warm the room to 70 degrees, while another just replaced some components, leaving us in the same predicament. We wasted a good deal of money with no improvement until we made a call to a certain service provider. They were the only ones who really listened, comprehended, and rectified the problem. I can't stress how much that mattered. Darrell and Joseph took the time to understand and diagnose the problem - something five other providers had failed to do. They weren't just there to make a quick buck, they were there to solve our problems and that meant a lot. They were incredibly friendly and responsive when called upon. i would definitely recommend them for hvac system repairs or purchases in moreno valley. It's crucial to find someone who knows what they're doing and takes the time to do it right.

As someone who is deeply conscious of environmental issues and well-versed in the complexities of climate change, I am not just blindly following an unsupported belief. I am fully aware of its occurrence, the reasons behind it, and its far-reaching implications for the future of humanity and our planet. With this in mind, I made the decision to upgrade my antiquated 80% efficient furnace to a high-efficiency model in my home, which was built in the 1930s. I sought estimates from four different companies, and one stood out as the most competitive. They not only matched the lowest quote I received but also offered a better warranty than another popular brand. However, the clincher was the approach taken by their employee, Joseph. Unlike other technicians who merely pointed out potential installation issues, Joseph tackled these problems head-on with enthusiasm and confidence. This gave me the assurance that he could successfully navigate any challenges that might arise during the installation process. True to his word, Joseph got the job done. I'm grateful for his excellent service.

Revised Review: I had a situation with my air conditioning unit that was cooling inconsistently. They were quick to respond and Joseph arrived in no time. He went straight to the outside unit and began diagnosing the problem. He identified a capacitor that was showing low readings and decided to replace it. He also noticed an outdoor electrical box that needed a replacement. After spending a total of $419.00, he assured me that the problem was fixed. However, later that night, the system froze and stopped cooling. I had to call them back. Darrell came this time, and he identified the problem as a leaking filter, just beneath the capacitor that was recently replaced. It was clearly rusted and leaking, yet the initial checks to confirm the system's proper functioning were missed. Since the system uses R22 refrigerant, which isn't available anymore, Darrell suggested a complete system replacement. A sales representative quoted a new system at around $9000 the next day. Comparing prices, I found a better deal elsewhere for a new system at $5100. So, it's always good to shop around before committing to a company. After sharing my experience with the original company, they acknowledged their oversight. They accepted that the technician should have taken the necessary steps to ensure the system was functioning correctly before leaving. They agreed to refund the entire $419 charge. This was a commendable move on their part. Their willingness to rectify the situation has led me to improve their rating to 5 stars. I appreciate their effort to make things right.

I strongly endorse this furnace repair service! Our furnace had ceased functioning, so I reached out to them. Joseph, the owner, came over and inspected our furnace. Within 15 minutes, he had diagnosed the problem. Not only did he obtain the necessary part to repair the furnace, but he also installed it on the same day. Despite the snow and freezing 30-degree weather, he showed up late in the night to ensure our furnace was fixed. Joseph was fantastic, and I valued his work. He was both reasonable and knowledgeable. If I ever need assistance with heating or cooling in the future, I'll be reaching out to him again in Moreno Valley.

Joseph from Simmons Brothers HVAC Company arrived on time in Moreno Valley, and he was both amiable and efficient. He conscientiously handled my ac repair, swapping out parts as needed. Additionally, he inspected all my ventilation systems and provided a quote for an air purifier for future consideration. Joseph did an exemplary job with my ac unit repair. Indeed, Simmons Brothers HVAC Company has a real asset in him!

i'm giving this furnace repair service and its lead expert, joseph, a 5-star rating. if i could rate them higher, i definitely would. i discovered this service on the bbb, and we're pleased with our choice to contact darrell when our 4-year-old propane furnace stopped producing heat. we reached out on a monday morning, and by 3:00 in the afternoon, joseph was at our home in moreno valley. he not only diagnosed the issue but also showed great respect for our home. he needed to order parts and consistently updated us on his progress. as soon as the parts arrived, he was back to complete the repair. his work was top-notch, and his pricing was quite fair. i looked up the average cost of furnace repairs, and his charges were lower than the average. joseph went the extra mile, even climbing on the roof and squeezing into a tiny crawl space to ensure the problem was fully resolved. i won't hesitate to recommend their furnace repair services to friends and family. if you're in search of a trustworthy and respectful service, look no further. thank you, joseph.

i've been a satisfied client with this furnace repair business for over two decades. After purchasing my current house, they took out the outdated oil furnace and central air, replacing them with a new, highly-efficient geothermal furnace. At every stage, this company has been one of the finest I've had the pleasure of dealing with. They employ and keep really good people. The office staff are polite, professional, knowledgeable, and quick to react. The field staff, from sales to geothermal technicians and electricians, even the well-drilling teams, are all top-notch. Everyone seems to be the best in their profession. Although my system is highly efficient and reliable, on the rare occasions when I've had an issue, they've had a technician - like Joseph or Darrell - at my door the next day (they do have emergency on-call staff available, but I've never needed service that urgently). Their diagnoses and repairs have always been efficient and accurate. They always take the time to answer any of my questions honestly and thoroughly. Recently, I replaced my furnace to take advantage of tax and REC (Renewable Energy Credits) incentives, thanks to some timely advice from their knowledgeable staff. Now, I have a new furnace that's not only more efficient than the previous one, but also generates passive income through RECs. This company is, in my experience, the best in all categories - sales, customer service, workmanship, responsiveness, and above all, honesty. I hope they continue to be successful as a leader in the furnace repair industry, and I will remain a loyal customer as long as they do.

The installation of our new HVAC system was handled with utmost professionalism from the start. The service was scheduled in Moreno Valley and before their arrival, Joseph called to let us know they were on their way. They showed up exactly when they said they would. During the installation, they were considerate and meticulous, ensuring everything was neat and tidy. Once the installation was complete, Darrell took the time to walk us through what had been done. We would definitely recommend their services.

We were in dire need of a furnace repair for our converted garage office and kept facing problems finding anyone who could handle the entire job without coordinating with multiple subcontractors and dealing with increasing costs. Darrell and his team showed up, professional, supportive, and affordable with an all-in-one solution. In no time, we had a top-notch crew at our door in Moreno Valley with all the necessary equipment and our furnace was up and running by the end of the day. Can't praise Darrell and his team enough. He made sure to follow up and visit to ensure all the work met his high standards. Highly recommend!

I have a fairly complex home with four A/C units and a boiler for in-floor heating. My previous HVAC vendor did a decent job with the installation but struggled to keep up with the maintenance of those units, which are now 15 years old. So, I did some research and contacted Simmons Brothers HVAC Company, starting with the boiler unit that was shutting down frequently. Joseph came by for a service visit and spent over an hour addressing the issue, and ever since then, I haven’t had any boiler problems. Today, Darrell came for a service call to maintain the A/C units. I discovered I had a bad capacitor, and he took the time to show me the readings, which my last vendor never did. Darrell also introduced me to their Customer Club maintenance agreement, where I can pay in advance monthly or annually. This gives me peace of mind and saved me a lot on today’s visit! The team really knows their stuff, and I wholeheartedly recommend them for any HVAC needs!

Our old HVAC system was getting close to breaking down, so we decided to upgrade to a new energy-efficient unit before winter arrived. We already knew the brand and model we wanted, but removing the large, outdated system was going to be a big task. We reached out to several HVAC companies in Moreno Valley with good reputations for quotes, and were surprised when one of them offered to do exactly what we asked for—including installing the precise unit we picked—at a much lower price than another trusted vendor we had used before, who also charges fair prices. We decided to go with this company, hoping their great reviews were accurate. The team did an outstanding job. Scheduling was simple, they arrived exactly when promised, completed the installation on time, worked efficiently and with care, and the results were excellent. Our new system has been running smoothly for a month now without any issues. We are very happy with the work they did for us.

Our AC unit has been kept in great shape thanks to regular maintenance here in Moreno Valley. When we decided to upgrade our old system to a new energy-efficient model, this company was our first choice. The pricing was fair and straightforward, and the whole setup was designed much better than what we saw from other places. Joseph really knew his stuff about AC systems, which made us feel at ease. What could have been a stressful and messy installation was handled with true professionalism, keeping everything clean and keeping us updated the whole time. They showed up and finished exactly when promised. Now our AC runs perfectly and saves us money on energy. I would definitely recommend them to anyone in need of AC repair or installation. Joseph takes real pride in his work, and it shows.

I had a fantastic experience with Darrell from Simmons Brothers HVAC Company. Since I bought my house, he has been incredibly supportive. I was dealing with a poor home warranty that came with the house, and we faced challenges getting my furnace replaced. Darrell stood by me and helped navigate the process until we finally succeeded. While I wouldn’t recommend that home warranty to anyone, I can confidently say that Darrell has been honest and genuinely cares about his clients. As the cold weather approaches, I highly recommend reaching out for all your furnace needs.

Both sales rep Darrell and installer Joseph were very friendly. I enjoyed chatting with both of them. They took the time to get to know my family before the sale and the installation. They made sure I understood everything about the furnace system I was purchasing. After the installation, Joseph ensured that all my questions were answered. Now, we know how to operate our new furnace and what to expect. The team at Simmons Brothers HVAC Company made us feel truly welcomed. Many companies claim you’re part of the family, but this one really means it. They left the work area spotless after finishing the installation; it was like they were never there.

I'm writing this review to express my satisfaction with the exceptional services and products I received from Simmons Brothers HVAC Company. Joseph was sent to inspect my old, malfunctioning furnace. We attempted replacing a few parts to keep it functional, but considering its age, over 20 years, a replacement was inevitable. Darrell arrived to provide a reasonable quotation for a brand-new Carrier furnace, which my wife and I decided to install. The technician who came for the installation was also highly professional. I had requested him to arrive a little earlier due to an upcoming doctor's appointment, resulting from a recent car accident. He was extremely accommodating, showing up earlier than scheduled. He not only installed the new furnace quickly but also ensured that the area was cleaned up afterwards. The newly installed furnace has been working wonderfully, keeping my home warm amidst the chilly weather we've been experiencing. The company's customer service was commendable. They promptly arranged for my furnace inspection without any unnecessary delays or complications, unlike my experiences with other businesses. The staff, including Joseph and Darrell, were incredible, accommodating my hectic timetable. This has been one of the best experiences I've had, and I wanted to leave this review in hopes that it will help you if you're seeking a reliable solution for your heating or cooling problem. Enjoy the warm and cozy days ahead!

Outstanding service along with excellent customer care. I was a bit skeptical about all the five-star reviews at first, but let me reassure you—they truly deliver. Our AC unit stopped working just as the weather turned hot, and we needed a new system fast. We called for a quote and Joseph came out the very same day. By that evening, we already had a clear estimate. I compared a few quotes, and this team stood out for both their fair pricing and how quickly they could install the new unit—crucial when you’re dealing with the heat in California. Their customer service really impressed me. If you have questions or concerns after regular hours, you can still expect a prompt response—even late in the evening. That level of dedication really made the whole experience smooth and stress-free. If you’re unsure about choosing the right AC repair company, I hope this helps you feel confident in your decision.

After dealing with a tough experience with another furnace repair company, I was referred to Simmons Brothers HVAC Company. They called me back pretty fast to set up a time for furnace service. Even though they missed the first appointment window, they quickly called to reschedule. Joseph gave me a personal call to apologize and made sure it wouldn’t happen again. When the team arrived at my home in Moreno Valley, they provided excellent service. Joseph introduced me to his technician, gave a clear explanation of what needed to be done, and let me know the tech would handle the furnace repairs. I really appreciate a company that takes responsibility, apologizes when needed, and works to fix things. Joseph has clearly trained his team well in professionalism, explaining everything clearly, and respecting customers’ homes. My furnace went from needing repairs all the time to running smoothly with upgraded parts and no more problems. I am very satisfied and will recommend them to others.

I had a great experience with Simmons Brothers HVAC Company for my furnace repair. Darrell took the time to explain all my options, costs, and any available rebates. He even brought a diagram to show what the new furnace setup would look like, which made it easy to picture everything in my home. He carefully hid the wiring in my closets so everything looked neat and tidy. The two technicians who did the repair were polite, efficient, and worked hard. They were very professional and made sure I understood how to use the new system before finishing up.

Simmons Brothers HVAC Company replaced our old furnace with a new one and made the whole process smooth from beginning to end. Their quote was fair, and they patiently answered all of our questions about the furnace repair without any pushy sales talk. They were quick to respond when we had follow-up questions and got us scheduled right away. The installation went quickly, and they took great care to protect our home and left everything clean. Before leaving, they made sure the new furnace was working perfectly and took the time to explain everything, which made us feel at ease. We plan to use their services again when we replace our AC. The owner was friendly, honest, and easy to talk to.