Constraction reviews in Newport Beach, California

I had a few hiccups with the first representative. He seemed to have a chip on his shoulder. But with a few phone calls and a new representative, we got it resolved and my needs were met. The concrete driveway turned out fantastic and the subcontractor crew did an excellent job. Removing the tree and stump grinding it and trimming the other tree in the front yard.

Amazing experience with this company! Our yard was just a pile of dirt but Bradley did a great job designing this unique backyard for us.

We had them demo our patio and install pavers, and they did such a great job! Jacob made the process easy from the beginning to the start of the project. Also, Sydney is amazing! Even though we had issues, she resolved them right away and made sure the project went on smoothly. Would recommend them for your next home improvement!

Haven Hub’s Project Manager Chris Corona and his team did a fantastic job. Dan Dun design a great plan, and Chris executed to the “T”. As we found light coverage areas in initial plan, those were corrected ASAP. This team is a great partner to ensure your dream becomes a reality.

We recently hired Haven Hub for our project, and they did an excellent job. The team was professional, punctual, and delivered high-quality work on time. Communication was smooth throughout the process, and we’re very satisfied with the results. Highly recommended!

We used Havenhub for our backyard landscaping and they did amazing! Stu was our project manager and he was always so kind and responsive to us. We love the way it turned out and definitely recommend this company for landscaping! We had a retaining wall done, turf, inground trampoline and a putting green done!

I hired HavenHub for a landscaping project in my backyard on August 15th. It has been an absolute nightmare. After signing the contract, we went two full months with zero contact and zero progress. When we finally called to cancel due to the delay, the sales rep promised they were starting "soon." We gave them another two weeks—still nothing.
When we called to cancel a second time (now over 70 days since signing), a contractor suddenly called to schedule that same day. It was too little, too late. The worst part is the financial aspect: we financed this project, and our loan provider released an advance to HavenHub. HavenHub has refused to refund these funds, meaning we are currently making monthly loan payments on a project that never even started. We are now forced to take legal action to get our money back. Do not trust this company with your money or your time.

Havenhub recently did an amazing job hardscaping my backyard. Ken Forsyth was the project manager and he also did a great job at communicating with the crew and handling minor issues. Would recommend Ken and Havenhub to anyone who are thinking about redoing their backyard.

We thought HavenHub was a good company and they were great at the beginning. After two months of having our artificial turf put down it was damaged and we have tried reaching out and we have had three account managers because they either quit or have been fired. We have called and called for the past 10 months and responses from them were we will get answer with no answers. I have sent emails with no response. I would truly appreciate a response back.

We had a wonderful experience with HavenHub from Michael to the installers and everyone in between. The product looks great, we could not be more pleased.

STAY AWAY! We had a terrible experience with HavenHub. The two salesmen we met with were great, but we learned they were fired shortly after my contract was signed. I signed my contract in early July with a completion date of august 8th, but the project was not finished until November 2nd. HavenHub did not manage their subcontractor, during this entire process. The construction manager (CM) assigned to us was on my property for maybe 15 minutes during the initial job walk, then never returned. I was told he and all other Utah staff were fired. I asked HavenHub on multiple occasions to send a CM to my project for quality assurance and to ensure industry standards were met, but no one came to mange the subcontractor. HavenHub did send another CM from California to look at my project after some rework was finished, he wasn't happy with what he saw, but nothing came from that visit. I paid 25-30% more by hiring HavenHub than I would have if I contracted directly with a subcontractor. I justified this extra expense as the costs for HavenHub's management services, which were nonexistent.

The subcontractor claimed that HavenHub had not been paying invoices for past projects, and my house would be at risk of a mechanics lien even if I paid 100% of my contract to HavenHub. I had multiple calls and text messages with upper management at HavenHub about my concerns with their lack of management, and especially the lien risks on my home, and it became very clear to me that this company is trying to protect themselves only, and they do not care about their clients. Little side note - The HavenHub salesbros and leadership seem to go on some cool retreats and trips according to their social media posts... Due to HavenHub's lack of management and unwillingness to eliminate the lien risks they had put on my home, I was compelled to solve these issues on my own all the way into December.

Hiring HavenHub was a massive mistake and caused so much unnecessary stress for me and my family. I had other work, dependent on completion of this HavenHub project, lined up with a different company that has now been delayed until spring as a result of this mess caused by HavenHub. Although I managed to get the project completed and the lien risk removed, I cannot walk around my yard without being reminded of this terrible experience.

Excellent stamped concrete job! Totally satisfied. Project manager, Mr. Ken Forsyth, was a well organized, warm hearted, customer oriented professional. You can trust him!

HavenHub was absolutely amazing! From start to finish, they made fixing my gutters effortless. The team was on time, professional, and super friendly — they explained everything clearly and made sure the job was done perfectly. My gutters look brand new and work better than ever. It’s rare to find such reliable and caring service these days, but HavenHub really went above and beyond. I’d 100% recommend them to anyone who needs home repairs or maintenance done right.

Working with Damien on my turf installation was a great experience from start to finish. He was professional, communicative, and made sure everything stayed on track. I really appreciated his attention to detail and how smoothly he handled the entire process. The final result exceeded my expectations. I highly recommend Damien for anyone looking for a reliable and dedicated project manager!

Havenhub was a great experience for our yard transformation, stayed in contact with me through it all. Thank you to elana project manager for walking through and making sure I was satisfied.

Great experience, gorgeous outcome. Highly recommend. They made sure every issue was addressed and corrected without hesitation. From design to installation- top notch!!

A True Stand-Up Project Manager Who Delivered More Than Promised

If you're considering working with Haven Hub, do yourself a favor and ask for Ken Forsyth by name. I've just wrapped up a major outdoor project with his team, and I can say with confidence — this wasn’t just a job well done, it was a transformation.

Like with any major project, we hit a snag early on. But instead of excuses, Ken gave me honest communication, personal accountability, and above all — action. He stepped up, took ownership, and led the charge to make things right, not just by the book, but by a standard that reflects true pride in his work. That kind of character is rare.

By the end of the project, what was delivered far exceeded my expectations — in design, craftsmanship, and the overall feel of the space. Every detail was dialed in. The site was left spotless. And most importantly, Ken’s passion for his work shined through. You can tell he cares — not just about the job, but about the people he serves.

Ken is someone who’s clearly found his calling, and it shows. His leadership turned a good crew into a great one. If you’re on the fence, look at the pictures and judge for yourself — or better yet, talk to Ken and feel the conviction behind his words.

I’d hire him again in a heartbeat. Thanks again, Ken — you’ve raised the bar.

I recently had Haven Hub complete a hardscaping project for my backyard, covering an area of approximately 1,600 square feet, and I couldn’t be happier with the results. From start to finish, their professionalism, efficiency, and attention to detail were top-notch.

Juan, the project manager, was phenomenal. His communication skills stood out as he consistently kept me informed throughout the process. The entire team worked seamlessly, and I was impressed by how organized and well-coordinated the crew was. The worksite was always spotless, which speaks volumes about their respect for my property.

One thing I really appreciated was how well-staffed the project was—there were always enough people on-site, and no one appeared overworked or rushed. This contributed to the remarkably quick turnaround time without sacrificing quality.

The only area I think could use some improvement is the initial consultation. While the team was very professional and accommodating, I would have appreciated a bit more guidance and insight at the start. This would have helped nail down the scope of work more effectively and avoided some minor budget surprises. That said, Haven Hub went above and beyond to address these concerns, offering at-cost adjustments and maintaining excellent communication.

Juan was even available on weekends, which I found incredibly accommodating. Their dedication to customer satisfaction and quality craftsmanship was evident in every aspect of the project.

I highly recommend Haven Hub for hardscaping or any similar project. Their commitment to excellence and customer care sets them apart. I’d happily work with them again in the future!

I hired this company because of the reviews I read back in February 2025. Unfortunately those reviews turned out to not be accurate in regards to my job. I still have issues and have been ignored when I have brought up the issues several times with the project manager, job site person, and the owner. I had been communicating with them regarding the several issues since at least April 2025 but now I am being ghosted since October 2025.

The issues are:
Turf was put in poorly and had to be redone 3 times, with issues of evenness, turf not secured correctly, and lack of weed barrier. This was the first issues and was corrected.

Govee lights- These worked initially, but immediately stopped working. Initially 1/2 string light went out. I contacted the company and they failed to fix it or replace them. Now the lights don't work at all, and 1 single light stays lit. The light bulbs capture water as well. The product is of very poor quality and it's been known this product (model I was given) had issues since 2023 and continued through 2025 when I was given them. Lights till don't work and no one from Haven Hub has bothered to replace /install the product.

Planter lights - These lights do look good, but the timer does not work. I asked for the operating manual for these lights several times, with no response. I have tried to reset the timer and even turn the lights off not only through the timer settings but manually with no response. The lights continually come on at all times of the day even if I turned them off a few hours earlier. The only way to have the lights off is to unplug them, which of course defeats the purpose of the lights. Again when this was brought up initially to the company back in April and several times more, no response.

Fire Pit Gas Line- This is the biggest issue. The line is damaged under the newly laid cement. I had a gas leak where the gas company had to come out to shut the line off. I have communicated with the company yet again several times about this issue from at least August. I was told someone would come out and check it out, which was done and confirmed the damage was under the cement. I was told the issue would be fixed, but since that discovery nothing has been done and have not been able to use the fire pit since August. You would think a serious issue with a gas line they know was damaged in the area they did would be a priority, but I guess not.

I would suggest anyone looking at this company for work to not choose them. There are too many issues reported not only through reviews, but I'm sure through BBB and Angie's list, as well as other review service companies.

I am of course hopeful I will get a positive response and have the issues fixed immediately, before I have to go another route.

I recently had the pleasure of working with Haven Hub for a landscaping project, and I am thrilled with the results. From start to finish, the experience was nothing short of exceptional.

Service and Communication
The service provided by Haven Hub was outstanding. They were incredibly responsive and communicative throughout the entire process. From the initial consultation to the final touches, their team was always available to answer questions and provide updates. This level of professionalism and attentiveness made the project run smoothly and ensured that everything was completed to my satisfaction.

Quality of Work
The quality of the landscaping work done by Haven Hub is truly impressive. The attention to detail and the craftsmanship displayed in their work exceeded my expectations. The team was meticulous in their approach, ensuring that every aspect of the project was executed flawlessly. The end result is a beautifully landscaped yard that I am proud to show off.

Professionalism
Haven Hub's professionalism was evident in every interaction. The team was punctual, courteous, and respectful of my property. They worked efficiently and maintained a clean worksite, minimizing any disruption to my daily routine. Their dedication to delivering high-quality results was apparent in everything they did.

Recommendation
I highly recommend Haven Hub to anyone looking for top-notch landscaping services. If you want your project done right, look no further. Their quick and professional service, coupled with their exceptional communication and high-quality work, sets them apart from other companies. Haven Hub truly delivers on their promises and goes above and beyond to ensure customer satisfaction.

In summary, Haven Hub did an amazing job on our landscaping, and I couldn't be happier with the outcome. Their commitment to excellence is evident in every aspect of their work, making them a standout choice for any landscaping project.

I recently hired HavenHub to install French drains and catch basins at my home, and I couldn't be more pleased with the results. From start to finish, their team was professional, efficient, and knowledgeable. They took the time to explain the process, answer my questions and ensured everything was done to the highest standard. The work was completed just before we had a crazy wind storm, and they left my yard clean and tidy afterward. Since the installation, we've had no issues with water drainage. Highly recommend HavenHub for any drainage needs! Thank you HavenHub