Plumbing reviews in Pasadena, California

I have used Rare Plumbing for several jobs — ranging from simple plumbing repairs to complex remodeling and much more extensive repairs. I’ve found Roman and his team to always be very responsive and skilled with their work, and always very fairly priced. Roman is the consummate professional and I will continue relying on him and his firm for all my plumbing work.

I recently hired Rare plumbing to install a new water filtering system in my home, and the experience was exceptional from start to finish. As someone who values professionalism, efficiency, and attention to detail, I was thoroughly impressed.

Roman arrived on time, communicated clearly about the scope of work, and executed the installation with precision. He demonstrated strong technical expertise, ensured the system was optimized for performance, and walked me through every step to make sure I understood its operation and maintenance.

I highly recommend Rare plumbing to anyone seeking reliable, high-quality plumbing services.

I recently hired Rare plumbing to install a new reverse osmosis filter system and take care of some drain cleaning, and I couldn’t be happier with the results. They were punctual, professional, and very knowledgeable. The installation was done efficiently and neatly, and they took the time to explain everything clearly.

The drain cleaning was also handled perfectly — everything is running smoothly now! It’s great to find a plumber who takes pride in their work and cares about customer satisfaction. I highly recommend Rare plumbing for anyone needing reliable plumbing services.

I called this plumber to repair a dripping system that was wasting a lot of water at my property in Pasadena. He responded quickly, diagnosed the problem right away, and fixed the issue without trying to upsell unnecessary work.

The repair was done efficiently and the dripping stopped immediately, which helped reduce the water waste and gave me peace of mind. He was professional, honest about the cost, and left everything clean when he finished.

I hired this plumber for a new drain system for my future ADU in Pasadena and had a really good experience. He was easy to communicate with, showed up on time, and clearly knew what he was doing. He explained how the drain lines would be set up and made sure everything was done the right way.

The work was done efficiently and the area was left clean afterward. It’s hard to find reliable plumbers, but this one was professional and fair with pricing. If you need plumbing work in Pasadena, especially for an ADU or new drain system, I’d definitely recommend him.

Excellent plumbing service! I hired them for a kitchen sink installation, garbage disposal installation, and new faucet installation, and everything was done perfectly. The plumber was professional, on time, and very knowledgeable. The work was clean, efficient, and the new sink and disposal work flawlessly. If you need a reliable plumber in Pasadena for kitchen plumbing or faucet replacement, I highly recommend them. Great service and fair pricing!

Barrington has been tending to my plumbing needs for more than a few years now. From a new 5 fixture rest room( rough to finish), up to code Safety shower installations too leaky toilets and clogged drains. Barrington Plumbing has always addressed any of my concerns with my plumbing promptly and professionally.

From the initial phone call to the end of the project, Monkey Wrench employees were the consummate professionals. Rick the Technician was thoroughly knowledgeable and walked me through all my options. I’m very satisfied.

I called Monkey Wrench Plumbing because my Tankless Water Heater wasn’t working and I had no hot water. They sent Enrique right away and he arrived on time. He is so knowledgeable about Tankless Units, he explained the problem thoroughly and gave me multiple options on how to proceed to resolve the issue-depending on my budget. He then fixed my water heater promptly. Now, not only do
I have hot water, but the water temperature and pressure is better than it was before! Enrique is professional, friendly, and did the job in no time. Thank you Enrique!! I will recommend Monkey Wrench Plumbing to my friends.-Candice-

Rick Aguirre was very helpful in explaining what was causing our issue. He even provided solutions we can do on our own without having to sign up for service. Very knowledgable and professional, would highly recommend him to anyone.

Our service is not listed here. Andres came to perform the annual maintenance of our instant hot water heater. He was very professional and thorough in his explanation of the service that he would be conducting and offered multiple solutions to our hard water issues. He was punctual and courteous. I will definitely use Monkey Wrench Plumbing in the future.

We had our annual maintenance on our tankless hot water heater. David did an excellent job and was thorough. He communicated his plan to me clearly. David was very conscientious and helped in the clean-up (as our hot water heater is located inside a cabinet in our kitchen). Would definitely recommend. Very pleased with the service.

Monkey Wrench Plumbing was great to work with! I highly recommend them! They were pleasant to deal with and the service tech who came out and also came back and did the work was nice, professional and knowledgeable and did a really nice job. Thanks Enrique Rodriguez!

I recently had the unfortunate experience of hiring Monkey Wrench Plumbing to fix a leaking bathtub faucet and remove a stuck hose (installing a new hose bib) in my home, and I must say, I am extremely disappointed and appalled at his plumber's blatant overcharging for their services. The total for these two services was 811.00. 150 dollars for parts and 661.00 for labor. When I looked up the shower valves that were replaced they were approximately 20 dollars each and the hose bib is about 10 dollars coming to a grand total of about 50 dollars, retail. So, they up-charged 100 dollars on parts alone. Now let’s get to the labor while he was technically here for approximately 2 hours, and he did fix the problem, that does include the 2 separate trips to the store to go buy the parts. The first initial trip plus an additional trip because he got the wrong parts the first time. In total, he spent about 30-40 minutes actually working and fixing the problem. Regardless 330 dollars an hour for labor is ridiculous. I cannot recommend them to anyone. It's evident that they are taking advantage of their customers' lack of plumbing knowledge to exploit them financially.

I cannot emphasize enough how crucial it is to avoid Monkey Wrench Plumbing at all costs. Their dishonest practices, overcharging, and lack of integrity have left me feeling cheated and taken advantage of. There are plenty of other reputable plumbers out there who provide fair pricing and honest service. Spare yourself the disappointment by steering clear of this untrustworthy plumber.

David Castro does excellent work!! He has been servicing and maintaining my central air conditioning and heating unit regularly. He is professional, knows what he is doing, and is trustworthy. My unit developed a problem, but he has kept it going and it continues to perform well. Thank you David!!!

UPDATE: David continues to do excellent work!! The heater on my new heating and air conditioning unit stopped working. David spent time identifying the problem, replacing a part, thoroughly checking the heater, and making adjustments. Now, I have plenty of heat, much better than my old heater!! Thank you David!!!

The plumber spent a good deal of time and effort presenting a product that he recommends for corruption problems that will soon come because of hard water. This solution costs $3,000. Further, he spent a total of 45 minutes in the house, with part of that time devoted to replacing two valves under the kitchen sink. The charge was $565 !!!! I find that amount amazing for what was done.

Called for service on a Daikin mini split unit that was sold and installed by LA Canada Air, which became monkey wrench plumbing and HVAC about 2 years ago, or so we were told.

We then paid $650 last week to fix a leaking AC unit for the second time.

The unit leaked again within 4 days. It's been fixed it evaluated 3x now. A different technician came back and said everything was fine and tried to sell me a service contract and blamed me for it being dirty even though he was the third person from monkey wrench to work in it in the last week. We never got to fixing the leaking unit. Eventually a rep on the phone said monkey wrench bought LA Canada air's customer list, not their contracts or commitments. They have no service records, and won't honor warranty or work.

The technician said to call him if it leaked again. He didn't pick up the phone. Office said they would reach him and me call back. They didn't. By 4 pm all calls went to answering service which said office would call be back, they didn't. A pattern emerging. I'll update this review if they fix it. If no update, I would strongly suggest finding another company.

David came back and was outstanding. He listened and worked with me. The first technician cleaned the unit. The second replaced the pump for $650. The third erroneously said the unit was dirty and misdiagnosed the pump sound, clearly demonstrating a profound lack of understanding. I'm not a mechanic and I clearly understood the unit much better than him. The fourth technician, David, did a great job. Eventually, we determined that there was a problem with the coupling that holds the fuse. Turns out I never needed a pump, there was no issue with anything other than a connection. While it took a while to get there, David basically listened to my experience with the unit, methodically tested different hypotheses and ultimately arrived at a durable solution. I'd welcome David back in a heartbeat. I've informed Monkey Wrench that I would not allow that third technician anywhere near my equipment. If you use them, be weary of recommendations that don't make sense. BTW - it was same with La Canada Air, some stars, but also some duds. Neither company does a great job of vetting and overseeing employee quality.

I unfortunately had a very poor experience with Monkey Wrench. Their technician, Luis Munoz, was friendly but not honest. My Noritz tankless was not staying on. He quoted me a high price to replace gas lines because "they very not supplying the correct pressure", even though the pressure he measured was more than required by the manufacturer. He and the company via email refused to put the measurements they made in writing and instead suggested new gas lines at a significant cost. Luis also mentioned a new replacement heater would work but that the price would be even higher, $5,000. He did not put that in writing, either. The unit installed from Home Depot is $700. Disappointing to say the least.

Mike Gaitan came to check on my issue. He was very nice and professional. He gave me his opinion on what the problem could be and a quote. I’m pretty sure I will have them do the job but I’m going to have to wait till next month to handle this project.
I’m very happy with the Company’s communication skills/tools, I would definitely recommend them.
Thanks Mike!

The Technician from Monkey Wrench arrived on time and proceeded to service our two HVAC systems. He was very courteous and knowledgeable. After completing the service, he thoroughly explained what he had done and made recommendations. A very pleasant experience. I will use Monkey Wrench again.

These guys are great, we just bought a new home.... built in 1928. Monkey Wrench has been out four times for various reasons. I couldn't be happier with their service. They are one time, professional, courteous, and do quality work. Thank you Edward (our technician) for all you do!