Plumbing reviews in Pomona, California

great service. very responsive, friendly, professional and reliable.

Jorge, was very profesional, he answered all the questions I had & did a great job unclogging my drain.

He arrived early, got the job done.
It was very pleasant and everything was perfect. That's why I use you guys.

Clogged sink, quick, clean, polite, and informative 👍🏼

Fast and excellent service provided by Sean and Jorge. Presented multiple options based on what I could afford. Will recommend Mike Diamond...

Sean did a great job. Thank you Sean

This happened 2 months ago but gets me furioys every time I hear them on the radio....
Called them because our main line was backed up. They showed up 3 hours later. Told us that since our house didnt a main line access point, he would have to put his camera through one of the pipes on the roof but that would cost $500. This is just to check where the issue is and to "identify" where our main line sewage pipe exits our house. $500 later, he told us that our issue was right under our drive way and that they would have to break the cement, cut into the main line, snake the main line, and fix the broken pipe. It didnt account to fix the concrete. This ridiculousness went all the way up to $10,000 in 5 minutes!. Said hell no and went with some one else for a 5th of the cost!

After 3 other “plumbers” failed attempts Jorge and his team successfully cleared my plugged sink. I was so disappointed by the inabilities of the 3 other plumbers

Had a main line clog. They guy ran his snake in the drain and kept expressing concern that it was going to get stuck and warning me that if it did, and costs to recover would be my responsibility. All the time he's talking about different things and the cost. Putting a camera in the line $350.00 Water Jetting $1450. In the end he said he couldn't clear the clog, as his blade would come up with roots pieces on it and he was afraid of getting his snake stuck. So he basically gave me one option, Water Jetting at $1450. When I balked he "called his manager" and came back and quoted $1295.00 . I didn't know the difference, and everything in the house was backing up, so I said o.k. Luckily for me, it was Friday evening and he couldn't get a crew out that night, so we made an afternoon appointment for the next day. My wife suggested we do some research and sure enough found on line the most we saw anyone pay for Water Jetting was $850 and even that guy felt he got ripped off. $400-$500 was about average. So we called a few other plumbers, keep in mind it's Friday after 7 p.m. now. EVERYONE we talked to said the price was ridiculous and all of them said NOT to do the Water Jetting. We finally talked to a very nice guy, who explained a lot of stuff to us over the phone and he quoted us $120 for a simple snake with a cutter blade on it. About $160 if he had to make several passes with multiple cutting blades (starting small and getting bigger) and finally $200 for that and running a camera through after the clearing of the drain to show us the condition. I woke up the next morning and cancelled my Mike Diamond appointment and the new plumber came and ended up doing the $200 service and charged us $120!

Mike Diamond's plumber basically saw we were in a bind and felt they could rip us off because we were desperate. Luckily, his Water Jetting people let him down and thanks to my wife, the internet and Muzila Plumbing, we saved $1175!!!!

Sean arrived super quick and fixed the leak even quicker. Overall excellent service, thanks!

Jorge did a great job cleaning our shower drain. Thank you.

Called to have a gas leak repaired on our water heater. The Gas company rep who came out to identify the problem said it was an easy fix. Mike Diamond worker looked at it, then sat in his truck for 20 minutes and came back with a $1,700 quote!! AND strongly recommended another $1,500 in repairs he thought should be done! Sent him away. Had it fixed the next day for $700. BEWARE OF PREDATORY TACTICS.

George is the best! Not only did he fix the issue, but he also went above and beyond.

Outstanding service, on time, and efficient, just as promised. Technition, Leo, was polite, friendly, and technically skilled. He explained all options, then simply got the job done. I will highly recommend Mike Diamond (and Leo!) to anyone, and would not hesitate to call them again.

Jorge provided excellent customer service. The overall experience from initial phone was smooth and fair pricing.

Jorge was very professional and put my mind at ease. Clogged kitchen drain opened in about 30 minutes.

Jorge was very helpful in fixing a small leak after cleaning out a clogged pipe. He came back quickly to realize the issue.

For all the commercials, your vibe did not relate to my experience. CSR said plumber would be on time, (exactly an hour late)also call 30 minutes before leaving, to let me know, NEVER CALLED!!!!
My time is valuable, especially when I have contracted several contractors to do work. Additionally was quoted $850 to simply change cartridge. A competitor did the job for EXACTLY HALF and was one of the nicest human beings I have ever met. My first and last call to Mike Diamond.
P.S. The owner sent a thank you email for my business and the plumber got there @8am as was scheduled. If you want facts checked ask me and I will share all paperwork and time of arrival. Apparently they spend their money on making customers happy not silly commercials.

Mike Diamond is always extremely professional and efficient. We've used them for many years and will continue to do so any time we have plumbing issues.

Sean from Mike Diamond plumbing showed up on time and was very professional and polite. He also explained everything that was going on during his time at the house and answered all my questions. I would call Mike Diamond again if I need to.

Jorge was excellent. Gave clear and good information and good advice. Very pleasant young man. We would have him back again should we have another problem