HVAC reviews in Poway, California

Exceptional Service and Honesty from AiRight Cooling, Heating & Plumbing, Inc.

I was recently in a bind when my tenant reported a lack of hot water just after moving into one of my rental properties. In the scramble to resolve the issue promptly, I was fortunate to be referred to AiRight Cooling, Heating & Plumbing, Inc., a company whose reputation for excellence came highly recommended by my trusted title rep who has never steered me wrong with her referrals.

From the first call, I knew AiRight was different. Instead of speaking to an impersonal dispatch service, I had the pleasure of discussing my urgent plumbing needs directly with Terry, the owner. This personal touch not only reassured me but also showcased their commitment to customer service.

What truly sets AiRight apart is their integrity and proficiency. While other plumbing services in Orange County and San Diego County were booked for days, AiRight understood the urgency and made swift adjustments to their schedule to address our hot water issue. After a thorough inspection, they discovered that the solution was as simple as resetting a breaker—a refreshingly honest resolution that speaks volumes about their honesty and expertise.

Many companies may have taken advantage of the situation to upsell unnecessary services or products, but AiRight’s approach was grounded in transparency and genuine care for their customers. Their swift, knowledgeable, and trustworthy service has cemented them as my go-to plumbing company.

For those in need of reliable plumbing, heating, or cooling services, I cannot recommend AiRight Cooling, Heating & Plumbing, Inc. enough. This is a company that stands by its work with integrity, and that kind of peace of mind is priceless. A heartfelt thank you to Terry and his team for their exceptional service. They are not just a company; they are community partners who you can count on.

Carl came out to do seasonal maintenance on our AC unit. I didn’t even know where our unit and filter was as we had recently moved here, but he said not to worry and he would find it all. He was a pleasure to work with. Prompt and efficient, very kind and friendly and explained everything to me thoroughly.
I would highly recommend Airight and Carl!

Joe the Plumber and Kara the Office coordinator were a pleasure.Work was stellar.
Informative and courteous. I’d recommend them to anyone in need of quick professional care.

Terry and his Team were amazing. Helped me get an affordable brand new heating/AC unit in my condo to replace my 30 year old one. His team worked around my schedule and problem solved issues that arrived during install. Would highly recommend

Services: Mini split A/C, heater system in
custom home.

Positive: Courteous team. Knowledgeable and skillful. Professionalism. Attention to detail.

I am extremely impressed with the overall experience and end product received from AiRight Heating and Plumbing. After much research, I selected them to install a new mini split system in our home. Terry and his experienced technical team spent time reviewing our needs and discussed all the options and best approach. They helped us select the ideal setup and system. During the complex installation process, the technicians were very courteous, very skilled and took great care of our home.

We have been using our new system for a few weeks now and love it. AiRight has made the entire process seamless.
I have full trust in them for all my future plumbing matters. Please call them for your needs.
They are the Best by far! Thank you Terry.

John

Fantastic response and communication. Our water heater stopped heating late in the evening. When we called, Terry scheduled an appointment first thing in the morning. He proactively contacted the water heater company and had the part shipped overnight. I will definitely save this company's information for the future.

I was referred to Terry, the owner, by Ariane Paris, owner of Ethical H20(an excellent water filtration company) with a clogged kitchen drain so our sink was unusable.  It needed to be unclogged and the under-sink plumbing was very convoluted with 2 p-traps and an unnecessary Y in the PVC piping.  I spoke to Terry around 3 PM, and Luis, the plumber, was at our home by 6 PM.  Luis unclogged the drain and made the kitchen usable.  Luis returned the next morning to do the re-piping of the PVC under the sink.  See photos below. After Luis finished the re-piping, I discovered a small leak in our guest shower, and we were expecting a guest in a few days.  I got the part information about the valve, sent it to Terry and Luis was back the next day to change the balancing valve.  Terry was exceptionally responsive, professional, worked seamlessly with Luis, the plumber, and very fair in his charges. Luis, the plumber, was technically excellent, pleasant and took pride in his work. I highly recommend Airight Plumbing and have no hesitation in giving this outfit a 5-star rating.

My AC stopped blowing out cold air. I had another big company come out to take a look they spent 1 hour doing diagnostics and charged me $110 just for looking and wanted to charge me $8100 for the repair and I felt like I was being swindled so I called Airight cooling for a second opinion and they sent out Jackie who took 15 minutes to figure out the problem and fixed it for $650. Jackie was professional, efficient and most of all honest. I just saved $7500!! Thanks to Jackie from Airight Cooling

This was our first time using Airight Cooling Heating and Plumbing. Carl was our technician and he was amazing. His knowledge on what was wrong with our AC led to him fixing it immediately. We will be using them for all our AC, Heating and Plumbing needs. I cannot recommend this company and Carl enough. Thank you Carl for the cool air!!

I usually do not write reviews, but this company has made such an impression on me that I had to take a minute and let you know.
I was impressed from the moment the lady first answered the phone. She genuinely seemed to care about what I was going through and not just pushed me on to the next person. Everyone I talked to was knowledgeable and courteous. I appreciate your punctuality and fair pricing. I will be using your service again.

AiRight is awesome! I needed a new water filtration system and these guys really hooked me up. The owners are great and the Tech that came to install the unit was super knowledgeable. He worked fast and clean. I will definitely be calling AiRight for any cooling, heating and plumbing needs in the future. Thanks guys.

After moving into our first home, our downstairs toilet began leaking. We sought out plumbers and one quoted us something way out our budget. Fast forward not having a working toilet down there for 8 months, we tried our luck again. Joe came in and immediately saw that the 1st plumber was wrong, and that the leak was coming from an easy fix. He quoted us half the price which was a relief. Within 3 days we had a toilet again just in time for the holidays! Thank you Joe!

From the beginning, I had a great feeling about AiRight. Not only were they listing as a go-to for installation of an auto shut-off valve (Flo by Moen). They were one of the few who walked through the process with me. From Anette reaching out to understand the service I needed to Terry, who called to get an idea of what parts were still needed to get an estimated cost and finally to Luis who talked through the design and what would be needed to install the valve. These valves are becoming a necessary item for house insurance, and I'm glad I was in the hands of AiRight!

Have used this company a few times and they’re always quick to reply, so nice that you can text with them! Honest and efficient, definitely our go to company now.

I had leak in the water line that feeds my fire suppression system. AirRight did a great job of re-routing both my main water line and my fire suppression line. Joe is the plumber that did all of the work on my house, he was very professional and knowledgeable, and did a great job all the way from start to finish.

Carl came out when our old AC unit wasn’t working. He checked everything he could and worked with the home warranty company to come back and do more tests. He got us back up and running in no time, was super knowledgeable and helped with other little recommendations we could do to improve our system’s performance. I’m so happy we found Carl - we’ll be using him once our home warranty expires!

As a Realtor needing quick response for air conditioning emergency in Santee I was so impressed by Airight last week. Terry was available by phone and text, he sent Mr Wonderful aka Carl to save the day! It was so hot, he took care of things quickly and was so nice. What a great team and I will definitely call them for all of my AC and Heating needs from now on.

We had Vincent come over to fix the water leak at bathroom. He is very nice to work late in order to accommodate my working schedule. The fix was done in a quick and professional manner. I would recommend his service!

We are thankful to have found our plumber. Vincent checks every box, efficient, trustworthy to have in your home, honest and affordable. . After needing his services for two separate jobs, we would highly recommend him. Thank you Airight for sending him.

Adrian came out to fix plumbing issues. He was on time for appointment, also very knowledgeable, professional, plus very kind.
So far I received his service twice this year and I am highly satisfied with his service. I recommend him and I will call him again for any plumbing service in the future.
Thanks again Adrian!

The owner Terry gave me an excellent price for a clogged sink and a leaky toilet. To my surprise I was able to get a plumber out here the next day which was a Saturday. Marc fixed everything before my family from out of town arrived. I saved Airights number in my phone. They really made my wife happy and my bathroom looks great.