HVAC reviews in Poway, California

4.8 based on 426 reviews Back to the listing
    5

    José, Antony, and the rest of the guys did a great job installing our new AC. They were super professional; answered every question we had, made sure to confirm everything with us along the way, and left our property cleaner than it was when they arrived. Really impressed with this company and this crew particularly.

    5

    Want a reputable company………look no further. We had a serious problem when we discovered my neighbor had installed his ac where mine is supposed to go. Precision went above and beyond to fix the problem.
    I own a condo built in 1988 that is on the second floor. When built, the contractor plumbed the building with refrigerant lines and electrical lines for a future air conditioner. When Precision came to install my unit, it was discovered that the first-floor owner had his air conditioner installed in front of my plumbing and electrical box. To get my unit installed, Precision had to just slightly move my neighbor’s unit a few inches.
    Long story short, about a month later, it got hot enough for my neighbor to turn on his air and it would not start. The bill to repair his unit from the company that incorrectly installed his air was $1,600. Of course, he blamed the fact that his ac would not start was because of the slight movement of his condenser. Apparently, a valve that is located over 30 feet from the condenser that was moved, malfunction. It is pretty much impossible that slightly moving his condenser would make a valve located 30 feet away to malfunction.
    Here is why you want to use a company like Precision. Even though the neighbor claimed that moving the condenser a few inches would make a valve 30 feet away malfunction is extremely unlike if not impossible, Precision said they would pay his $1,600 bill. That is way, way, way, above and beyond what most companies or any company would do.
    Look no further for a reliable and honest company. These guys are awesome.

    5

    I thoroughly recommend Precision Air Inc. for your air-conditioning and furnace needs. We have been wanting an air-conditioner for some time and have gone back and forth between individual room split units and whole house central. We finally decided, only to find ourselves slap bang in the middle of Covid. From the beginning Precision Air Inc. showed professionalism and attention to safety protocols. I contacted Amanda at the office expressing my concerns for an in house/person estimate. She connected me with Michael who asked me tons of questions, checked out my house on google earth and gave me a ballpark figure based on my information. That way we limited people coming into the house unnecessarily. Companies that did not offer that option, we did not consider. To finalize the estimate Michael arrived masked, shoe coverings and did a walk through, all other discussions were held outside. He gave options on high end, low end, and right down the middle. He answered every question clearly and patiently. Michael assured us his installation team would be extremely competent, very safety conscious and knowledgeable. He did not lie.

    I cannot say enough about the professionalism and conscientiousness of Jose the team leader, who along with Bill, Anthony, James and Michael, worked hard and diligently, in the unbearably hot attic, in an old house. Jose is extremely knowledgeable and thorough. They worked exceptionally well together which you don’t always see. We needed new returns and vents put in so cutting etc. was required. We also replaced and relocated our furnace, as well as all our ducting. This required them to remove and bring in extremely large and cumbersome machinery. All the while they took care to protect our home and belongings. If they couldn’t work around it, they asked me to remove it. They did not take chances.

    We are extremely fussy, and Jose worked with us to make sure every new return or vent that was put in, was done perfectly. The whole team wore their masks the entire time it was feasible, while they were in our home. They left it spotlessly clean, and they organized their equipment out of the way every afternoon. They finished on time Friday the 10th of July, 2020, as quoted, and then the heatwave struck! Thank you, Precision Air Inc., because of your fabulous, hardworking team, we had a marvelously cool weekend.

    5

    We chose Precision Air Inc. to install 6 minisplits in our home and we are very happy that we did. We invited 6 HVAC companies (Precision Air, Lucky Air, Airmaxx, West Coast Heating, My Guy Heating & Baker Home Energy) to give their opinion and estimates on the difficult job. The old central furnace was broken, the ducts under the house were damaged and we wanted to heat and cool the house and ADU separately. Michael (Senior Field Supervisor at Precision Air) came with the best system proposal and competitive estimate. He was very knowledgeable, professional, had great suggestions and was always prepared to answer our many questions. The job took a whole week and the installation crew (Julio, Buddy, Miguel and lead installer José) did an amazing job of installing a modern system while respecting the mid-century setting. José and his crew were a pleasure to work with. They triple checked everything and always asked our opinion when it came to aesthetics, placement and finishes. They worked incredibly fast, clean and went out of their way to deliver a great HVAC system. Our house has now 6 climate zones that can both be individually heated or cooled with an energy efficient heat pump. We are very happy with their service and product and definitely recommend them to anyone who’s interested in the best of the best.

    5

    We contacted Precision Air for new system consultation. Hanson came out and patiently provided us with the best information and examples of the finished products.

    The installers, Jose and his crew (Jun and Anthony) did a great job installing our HVAC system. They finished removing our existing ducts, replacing it with new ones, and installing HVAC 1/2 days sooner than expected. They were very professional and patient in explaining how the system works. They checked and rechecked to ensure the system was working properly and they left the house sparkling clean. Their finished product is very neat. Highly recommend.

    5

    We had our furnace replaced and added an AC unit and are so happy with Precision Air. James, Javier, Eddie & Marco were all incredible. They did a wonderful job and were incredibly clean, respectful and pleasant overall. We really couldn’t be more pleased with their work and will absolutely recommend them to anyone who will listen.

    5

    Precision Air Inc is an excellent company to deal with. Pricing was very competitive and the installation team went out of their way to protect our home as they did their work. We're very happy with our new central heating and air conditioning system. Michael, Marco, Jorge, Felipe and Eduardo are the best.
    Thanks guys.

    5

    Dustin from Precision Air was professional and answered my questions for me. They fixed my terrible home insurance warranty "repair job" and got our smart thermostat running.

    He even offered multiple ways to fix the issue (originally a control board was missing multiple terminal blocks when we bought the house).

    Me being a stickler for the correct repair, they got us rolling and ordered the correct part from the manufacturer so that we maintained functionality of the AC / Heater until the rest of the repair could be completed.

    Would recommend to any home owner wanting to know more about their home systems.

    5

    It was easy to schedule service with Precision Air.

    The tech, Damian, arrived on time, he was polite, clean, and went straight to work.

    The service was thorough. He was able to identify the situation, suggest repair alternatives, and once decided he was able to solve my furnace issues in the same visit at an affordable price.

    He went above and beyond to answer my layman's questions and even tested the heat coming out of my vents to ensure I was satisfied.

    I hope to never see him again - if you know what i mean!

    HIGHLY RECOMMENDED!

    5

    I was genuinely impressed with their professionalism all around.
    Precision Air installed a three-way Mitsubishi mini split system. This was a first-rate experience all around. Michael the sales guy was honest and explained the system well. He sent a fully itemized quote a couple of hours after he left.
    The crew was out the next day after I accepted the contract. They took three full days to install. Everyone was very neat and personable. A crew of three was in for the entire installation, with a couple of specialists occasionally on site.
    I highly recommend them.

    5

    This company is just Fantastic! Top notch service!! I would recommend them for you central air A/C and Heating. We had A Bryant installed and just love it. Thank You Arctic Air

    5

    A+++ for professionalism, responsiveness, being on-time, and going above and beyond to get the job done! As a business owner myself, I know I am more discerning than most people when it comes to the customer service experience. I called Arctic Air on an exceedingly hot day, and they were here within hours to diagnose the issue with my non-functional AC unit - and they went above and beyond to fix it properly which ended up saving me money (and valuable time) by not having to call a plumber. I have multiple AC units in my home and when another one broke, they responded quickly and provided an effective repair to get the unit functioning in no time! If you are looking for a trustworthy HVAC company - don't hesitate to call Arctic Air they will be my one and only call in the future!

    5

    They responded quickly, and came to our home right away, within 45 minutes of contacting me. We had a clogged kitchen sink and life at home stops when you can use the kitchen. They used two different sized machines to clear the clog, were courteous and knowledgeable. They quoted a really reasonable price and honored that price after spending 1.5 hours at our house. I would highly recommend them and I am putting them on our "preferred vendor list" for plumbers.

    5

    One night, we discovered that our kitchen sink had a major clog in our main drain above and below the cleanout plug. Our kitchen sink was completely unusable. We called AiRight the next morning, and Joseph came over in 45 minutes. He was friendly, courteous, and professional. He completely unclogged our drain and gave us tips how to prevent it from clogging again. The cost was very reasonable, too. I couldn't be happier with how quick and reasonably priced their service was, and I'll definitely call AiRight for plumbing issues in the future.

    5

    We had Adrian come in to install a Rheem hybrid water heater. Absolutely knew what he was doing and did a great job. On time and excellent communication. 5/7 would recommend.

    5

    Joe was amazing!
    My hot water wasn't working. He showed up promptly and was very knowledgeable. I'm not sure what he did but he tinkered around with my water heater for a few minutes and the hot water started working again! The price was fair and I would recommend AiRight to anyone!

    5

    I was referred this company by a friend who raved about the service, professionalism and the pricing. I had them out, and they gave me a very good quote. The timing was fast, and the service was excellent.

    I was very happy with the outcome; I will be referring them to friends, family and coworkers in the near future. I find that a lot of other companies are not of the same character quality as this company has shown. 5 STARS all the way!!!

    5

    Quick responding, contacted Rheem before I did, walked me through the Home Depot/Rheem warranty process. The techs basically escorted me through the store when we picking up the replacement water heater and extra parts. Not only Terry was great, but the techs were also. Have to mention Chris, Luis and Christian. I felt they were going to take care of my family's problem when I first met them and they didn't disappoint! Thank you!

    5

    Adrian and Gustavo were able to quickly come to my home, diagnose the problem, and fix it the next morning despite it being on a Saturday. They even fixed some fittings and flushed my water heater outside the scope of the repair.

    5

    Airight is a great company. They came out and put a awesome new water heater in and also redid myair conditioning ...brand new heat pumps on both. This is the team to use. I shopped around and they gave me the best price. Use them. Good customer service and prompt and courteous.

    5

    Right from the start, Carl was professional and knowledgeable. He diagnosed the issue quickly and was also incredibly friendly
    More importantly, Carl fixed our heater problem efficiently and effectively. He's not only skilled and trustworthy but also a genuinely kind and helpful person.