Reviews of local pros in Poway, California

We had a difficult pool situation that required a lot of time and effort to figure out the best way to approach it. Ryan was awesome! Very knowledgeable and patient. Ryan spent considerable time coming up with a game plan and worked it all out beautifully. Our pool is functioning amazingly! I would not hesitate to recommend Simpson Pool and Spa! Thanks guys!

I used to go to Leslie’s pool and felt like every time I went in they tried to sell me something. I came to Simpson pool & spa because of an issue I was having and no one could help me figure out. They were able to resolve the issues I had and get my pool in the correct direction. Very very knowledgeable and now pushy salesmen. The best part of the whole experience was they didn’t sell me any chemicals and explained everything to me. Great company and love that it’s a local company!

I have been using Simpson pool and spa since we bought our house 7 years ago. Any time I have had an issue Ryan the owner has helped me get it resolved. Including a new variable speed pump, filter after my old one cracked, Light replacement, and Plumbing to repair a pesky leak in after the filter. He has even given me advice for making my own repairs when needed. His prices are fair, probably not the cheapest but I cant say for sure, as i have never felt the need to shop him around. If you are looking for a pool company, ask yourself do you want the cheapest guy in town, or one who you can count on for a fair price.

We are very satisfied with Simpson Pool & Spa. They've done a great job keeping our pool looking fantastic for the past 8 years. When pool equipment breaks or isn't working right, they are responsive and quick in making the repairs. They also do equipment upgrades, and are very professional and honest in making recommendations and explaining the advantages and disadvantages. Prices are reasonable for regular service and repairs.

Do not use Simpson Pool Service! We used them for 4 months at their highest level of service. The first time our pool went green I texted (Thursday morning) and was told we'll take care of it on Monday's service call. I knew I couldn't wait that long so I bought chemicals, shocked pool, swept sides and ran filter. The second time it went green, I observed the service call. Technician entered my backyard at 9:49am and left at 9:52am. He didn't even bring a brush or chemicals with him. He didn't notice the robot wasn't moving (stick caught inside) or the algae in the pool. I texted the owner to report the inadequate service and he was angry with me for asking for the service I was paying for. There are plenty of pool companies, use another one.

Above and beyond! I called Simpson Pool and Spa because I was having issues with my salt chlorinator. Upon hearing over the phone what my issue was, Ryan took it upon himself to call Jandy, talk to their technician and then proceeded to give me Jandy's phone number so I could deal with them directly, so that he would save me from having to pay for their (Simpson's) service call. The Jandy technician was able to solve my issue, and Ryan at Simpson Pool and Spa has earned my respect. I will be calling them for future problems with my pool.

Simpson Pool and Spa is the best pool service company I have used. They are very responsive and very knowledgeable.
They know the right amount of chemicals needed and they are here every Thursday. My pool has never looked better since they started servicing it. I highly recommend them for all your pool services here in San Diego County.

Ryan and Joe do a great job of maintaining our pool. I've used Ryan for close to 10 years and have always been impressed. Ryan is super-responsive whenever I reach out to him with a question. I've contacted him on weekends, evenings, etc. and he's responded within minutes every time. He will provide you with the most efficient and affordable options if something needs to be fixed or updated and I appreciate those options. He has always been upfront and honest with me about all of his pool services. I highly recommend them. They are everything you are looking for in a great service company - upfront, knowledgeable, hardworking and fair.

Simpson Pool and Spa did a great job fixing our pool/spa heater. Kevin came out, found the problem, and quickly fixed our heater. He was friendly and I appreciated him taking the time to explain everything. He also went out of his way to provide a contact to help us with our built in slide.

I've had a very positive experiences working with Ryan. I called him because my pool stopped pumping water. He was booked out two weeks for repairs. Rather than end the call he helped diagnose the problem over the phone. I tried his ideas and called him back 20 minutes later to let him know what I found. He actually answerdd my call sepote the fact that it was after 6pm and helped me diagnose the rest of the problem. He suspected there may have been air being sucked into the system and had me move a valve to isolate the problem. Thanks to his directions I inspected the floating leaf catcher and indeed discover that the gasket was folded over itself and leaking air. I reset the gasket and fixed the problem. Ryan managed to solve this problem over the phone at no cost. This isn't the first time he's saved me time and money. A year before my pool controller was coming on in the middle of the night for apparently no reason. I had picked up a hard to find used replacement controller to solve the problem only for the same problem to come back a year later. Ryan informed me that the system is designed to come on automatically when the temperature gets too low. Sure enough it was a cold winter night. What I thought was a bug n the system was in fact a feature. Once again his knowledge kept me from replacing the entire system. I buy my chemicals and supplies from Ryan as a way to pay him something for the valuable insight he has provided. So nice to have personal service in this day and age. Thanks Ryan!

My filter pump had stopped moving water. Simpson came recommended by our neighbors. Ryan was troubleshooting with me over email, and when that didn't succeed, set up an appointment with their repair technician Kevin. He was able to get the pump going again by replacing the capacitor. Happy they worked to repair the existing pump instead of trying to sell me a new one.

Ryan knows his stuff! I have several components in a four-pump system that failed due to age. My original Jandy pool company went out of business. I'm impressed that Ryan wanted pics and talked to me at length about my needs to avoid charging me for a needless service call. He knows specifics about HP ratings, etc based on obvious experience. Strongly recommend!

Simpson Pool and Spa recently did a re-plumb on our pool. The work was completed timely and professionally. How the re-plumb was completed provided us with access to value so future work could be completed easily. The plumbing was also done very neatly. I would highly recommend Simpson Pool and Spa for service and repair. They are competitively priced, responsive and do very good work. It’s a pleasure doing work with Simpson Pool & Spa.

We have a 20+ year old pool that needed a whole new pump system and complete renovation. After working with a few other pool companies and other pool guys and still not getting the right information as to why our pool was draining into the street I reached out to Simpson Pool & Spa through a friend's recommendation. Ryan responded right away and got to the bottom of the problem. He was able to find the problem and suggested a step by step plan and explained everything thoroughly and always suggested the most money saving route. He is very HONEST, PROFESSIONAL, and an EXPERT in pool equipment.

We are so pleased with Ryan's recommendations and so glad to be using his services. We are also very pleased with the weekly pool maintenance by his amazing team! Thank you, Ryan!!!

Simpson Pool and Spa is a great local business in Poway that offers service, repair and pool supplies. They are easy to work with, reasonably priced and they respond if you have a concern. It's wise to have someone that knows what they are doing service your pool or spa to make sure chemical balance is correct and to keep an eye on the pool equipment function to avoid having potential costly problems. Please give them a try - I think you will be more than satisfied.

We hired Simpson Pool & Spa to install a new control system and salt system for our pool. The pros at Simpson did a fantastic job with the install and even found a few issues with the existing plumbing and electrical that was corrected for very little cost. Simpson's was very professional, on time, reasonably priced and even followed up with us several times to make sure everything was working to satisfaction.

I recently contacted Ryan for help with a spa issue. I initially thought it was a more serious problem but after clarifying my concern over the phone, he suspected it was timer-related and suggested I order/install new timer trippers from Amazon. With just $6, my spa is now back to working automatically every day, and I have Ryan to thank for it! I really appreciated his efficient help, knowledge, and honesty. Will definitely return to him for any future spa needs.

When it became clearly apparent that we needed a new pump and filter, I knew without a doubt that I’d talk with Ryan at Simpson Pool & Spa. Not only were we interested in protecting a large asset, we needed to be smart in how we did it. Ryan offered us a variety of options from a standard pump to more energy saving options. I do not know anyone who is more capable of evaluating energy savings, economy and time to recoup expenditure. I trust Ryan to take care of our pool and its equipment without hesitation!

This pool service was easily reached and highly knowledgeable. Would even diagnose over the phone to at least get to the root cause of pool issues. Hands down five star rating.

Ryan, the owner is quite the professional and he has a great team. Super responsive and honest business. I have been referring my clients that have pools/spas to Simpson and nothing but positive feedback over the years! Used him recently to troubleshoot pump problem with my spa and to perfect spa chemistry. Problem solved within 2 days, great price and now solid water chemistry! Appreciate the education and time.

Also now exclusively shop for supplies at his store in Poway.
Fantastic customer service and good deals! Thanks Simpson
Crew!

Good afternoon friends
I am writing you to let you know if you have pool issues or are tired of brushing that algae , let Ryan and his team take care of you. Great service and you are supporting a small business. Yes, Leslie’s has less expensive chlorine, but you can’t beat Simpson Pool Service