HVAC reviews in Sacramento, California

4.7 based on 2594 reviews Back to the listing
    5

    As always - honest, reliable and extremely knowledgeable and makes the fix. We have three HVAC systems of various brands and they have made each one better through their service.

    5

    We have been using Authority Heating and Air for over 20 years for both our personal residences and real estate client properties. We have consistently experienced timely, expert and respectful service, and would highly recommend!

    5

    Great service, kept me informed about the parts ordering, and the work status. Work was completed professionally..

    4

    I live in an upstairs apt with a downstairs AC unit that is not easy to access. Not only did the staff explain logistics behind ideal AC functionality but also was kind and patient when accessing my AC unit (had to coordinate with the appropriate persons to access said unit). I appreciate the help and guidance to ensure that the AC was functioning to it’s ability during this hot summer season.

    5

    David was prompt and had excellent customer service. We had an amazing experience and 15/10 would recommend to others. If you’re looking for anything HVAC related Authority is the business to call!

    5

    They did a great job and pricing is fair. I'd recommend them to any of my friends and family.

    5

    Our AC stopped working last Thursday afternoon and Authority Heating & Air Conditioning was the only company able to come out the next morning, sparing us from a sweltering weekend. They were friendly, professional and helpful. They replaced the capacitor and charged $249.00.

    5

    I have been "working " with this family owned business for about 4yrs and I can't imagine ever calling anyone else when there's a problem with heating or air issues. They have helped me with major issues, like replacing my a/c unit, to actually only cleaning a small sensor on the heating unit. Always helpful, accomodating and professional. Also, best pricing in town.

    5

    Great communication. Fast service. Nice people. Reasonable pricing. And they cleaned up beautifully when the work was done.
    I had a wonderful experience with Authority Heating & Air. I'm a big believer in using local businesses, and I hate being upsold to. David didn't try to talk me into a bigger (ie, more expensive) system than I needed and treated me like an actual person versus just another lead like some of the big HVAC companies do.

    5

    Devon and his team were great! They kept everything super clean and it was a seamless installation. Far better HVAC experience than I have ever had before, and they came in much more affordable for an equivalent system. Thanks again!

    5

    I have been using and recommending this company to all of my clients for almost 20 years. Top notch service, unparalleled expertise and great prices!

    5

    Devin was fantastic! He was very thorough and an excellent communicator. I now understand what the issues are with my unit and we have a plan to fix it that’s extremely reasonable and will maximize the life of my unit. His goal was clearly to help me resolve the problem with my unit, vs. sell me a new overpriced system which is what another company was trying to do. I am grateful that Authority Hearing and Air was referred to me by word of mouth and want to keep the referral word going!!!

    5

    These guys are the best. I’ve been using their services for about 10 years. They get to me as fast as they can. They’re very trustworthy with very fair prices. I won’t use any other service ever. I highly recommend them.

    5

    A technician named Dave came out to repair out AC unit two weeks ago. He was efficient and quick. He was also friendly and introduced himself to our dog(if you have a dog you know it makes such a difference if they are comfortable with the person in your home). When he was done he recommended we change our air filter and since we had spares he actually changed it for us!(up very high and required a ladder). Thank you!!

    5

    Had a tech out as part of the preventative maintenance agreement that came with the new HVAC heat pump unit that we had installed earlier this year. Quick and easy and everything checked out.

    5

    When my elderly uncle’s HVAC blower motor failed during a hot August weekend, Authority Heating & Air quickly responded and prioritized a solution to get him back up and running. Dave Campbell, owner of Authority, is a total pro and sets a can-do example for his team to follow. Excellent communication, very fair pricing, and just outstanding, efficient service. If you need a honest, reliable HVAC contractor, then Authority Heating & Air is the one you’re searching for.

    5

    Needed a new evaporator coil. They fit me into their busy schedule and completed the work in a single day. Their crew is top notch and clean! Even put on booties over their shoes (in addition to using a drop cloth all along the path from the front door to the attic access. Highly recommend using Authority for all your HVAC needs.

    5

    We recently had our entire HVAC system replaced by Authority Heating and Air Conditioning in our newly purchased home, and we couldn’t be happier with the experience. From the very beginning, the team was responsive and got started right away. They took the time to clearly explain the different equipment options available and helped us choose the best system for our needs and budget.

    Everyone we worked with was professional, courteous, and efficient. The crew got to work quickly and kept us updated every step of the way, which we really appreciated. They truly went above and beyond to make sure everything was done right. Everything they installed looks clean and well done, and the overall system is working perfectly.

    It’s clear they take pride in their work and are extremely knowledgeable. We’re so glad we went with Authority Heating and Air Conditioning and would absolutely recommend them to anyone in need of HVAC repair or replacement. Thank you for making the process so smooth and stress-free!

    5

    Excellent service! Professional ! Honest! Incredibly hard working crew and owners of the company. The BEST of a family owned business. From the very moment I spoke to Devin, I knew I was dealing with a person of integrity. He looked at the inspection notes I was given by the home inspector of a home I just purchased And the findings of another HVAC company.
    He gave me options to replace all the ducts or replace the ducts and purchase a new system.
    it was never a hard sell. Devin presented me with the options and allowed me to make my own decision without pressure.
    Upon committing to their services- they were prompt to schedule me in early the next week.
    Both members of their crew who worked tirelessly for 3 days under the house replacing all the ducts. ( Blake and Jesse) were polite, professional and very hard working.
    Towards the end of the third day I met Dave Senior, Devin’s father. He was exactly as I imagined he would be as the father to such an exceptional young man. This family exudes honesty, excellent work ethic, politeness and professionalism.
    I have already recommended them to six others. If I could give them many more stars I would. Please consider their marvelous services!
    And they were always punctual !
    Andonia Cakouros

    5

    These guys are great. I use them for all my property management needs. I can always count on them, they work great with the tenants, and are thorough and honest! Highly recommend.

    5

    We had a fantastic experience with Authority Heating and Air. From start to finish the team was friendly, professional, and efficient and installed our two mini splits perfectly. We are so happy with their work and will definitely go to them in the future for any HVAC needs!