HVAC reviews in San Mateo, California

Hi, We met Chris From CPmechanic2 years ago as he installed a new heater for us. His team did a great job at that time. Chris was super supportive and helped us very much, explaining all the options with the technical details and costs.
Now we contacted him again to get some education about how to use the heater best in this times with very bad air pollution.
Chris had recommended already 2 years ago a filter, that we at that time didn’t take because it was expansive. Now having a baby and this bad air pollution we decided to go for it. Chris did everything possible to help us super fast.
We can not believe how good the new filter is. We are using an IQAir device to monitor the air quality inside and outside. Before we had the filter, we had 4 and then 6 airipurifiers Running 24/7 and the result was not even close as good.
This filter is one of the best invest we did.
We can not thank enough Chris for his support and also his team. They were punctual, professional, friendly and super important for us, they had masks and shoe protectors with them. At the end they cleaned everything.
Thank you for the wonderful experience and thank you so much for the filter recommendation.

Fast and friendly service was a dream come true! Highly recommended 👍

My ducts are immaculate, and the service was outstanding. But I thought the price was a little more than I thought. However, the outcomes are unmistakable.

If you want a fair deal with people with integrity, go no further. I worked with younger son, Mike and he was great from start to finish. He installed an HVAC system that is affordable but a real workhorse too. Mike takes his time and is meticulous in his work. He also found some issues in my attic apart from the project and took them on too at no cost to me.
I recommend Mc Farlane and Son without reservation.

When I turned on the heat for the first time in the fall, I noticed an odd burning smell and made an appointment for furnace duct cleaning. They discovered dust and soot accumulation at the duct openings. Although I hadn't considered it, I now include it in my yearly preparation for winter. I won't disregard the technician's statement that unclean furnace ducts can further reduce efficiency and present risks.

Our HVAC system has not been cleaned in years. We chose to undergo an in-depth HVAC cleaning. The technicians cleaned the coils, blower, and ductwork. They also assessed the furnace to ensure it was in good operating order. The system is now considerably more efficient, and air quality has improved.

I’ve had a lot of work done on my home over the years, but this was one of the smoothest experiences I’ve had. The technicians were friendly and made me feel comfortable right away. They explained everything in detail and even showed me photos so I could actually see what needed to be done. They moved around my home with such care that I never worried about anything getting scratched or damaged. When they were done, I immediately noticed a difference in the air quality. The house felt fresher, and even the lingering smells from cooking seemed to clear out faster. The system ran quieter and the airflow finally felt even across all the rooms.

This company has stellar costumer service and response times. I asked for help with a frozen thermostat “user error”. Two guys were out the same day! I really appreciate the response time and kindness provided by this company!!

We have used their services for over 12 years and they were always prompt on response and did an excellent job at a very reasonable price. We highly recommend them.

I blew up a fuse in the indoor fan unit. Ricardo first guided me on text to see if I can fix it myself. When I ran in to a dead end, he was kind enough to slot a visit at short notice and get it fixed. Very knowledgeable.

We were off to a bad start when Owner of Bayhill Air Ricardo Valderrama came to give us a quote. He removed our old thermostat, left, and our heater wouldn't start. He had to return the next day to fix it.

Then when the installers ​arrived a few weeks later, they brought the wrong materials and couldn't install in the backyard as agreed. So they tried to convince me to install the unit on the side walkway. This is a violation of safety code and would block the path to the back yard. They said they didn't have time to go get the extra materials​. So we spent a very cold night, ​[ 40 degrees​ ], with my 1 and 5 year old children. There was also a damaged Bush gate and air conditioner. I've tried over 20 times to communicate with Bay Hill.
I spent the last year-and-a-half trying to get this fixed. Unfortunately, I am now forced to take Ricardo to small claims court.

WOW! The first furnace company out of so many who actually fixed my furnace rather than trying to upsell me a new furnace for $6000!!! I am a big fan! They fixed the problem in1 hour. The best!!!!

I can highly recommend this long established local business. Ricardo Valderrama not only owns the business, he also performs work in customers' homes and businesses. The person who takes the calls and schedules the jobs is very professional and really worked to get my furnace fixed asap on a cold, rainy day. Although I was scheduled for tomorrow, Mr. Valderrama called at 4:30 because he finished another job early and came on over. We will have heat tonight and I am very grateful for that extra effort. He has owned this business for 40 years and it is obvious why the company is still in business - excellent customer service and professional knowledge.

Ricardo tried to tell us that our 2 year old house that was built to code need $25,000 worth of HVAC services and "good luck finding some who would take on this job" other than him.
He was so cocky walking in and thought he knew everything.

Luckily, we found 4 other companies willing to "take on this job" at a 1/8 of the price.

What horrible service!

Ms. Sandra who is answering the phone is very professional, nice, helpful and straight forward. Mr. Ricardo who come to our home to check problem is very honest, knowledgeable, efficient, punctual and professional. He comes to fix the gas furnace to heat the house. He checked the fuse and did not charge us any money. We highly recommend this company. We are keeping their phone # in our contact list and recommending to our friends and neighbors. These people are out standing.

Ricardo came in and diagnosed the problem within the first 10 minutes. He had it fixed and was out in less than 45 minutes total. Honest with quality services. Would recommend

Their tech Ricardo came out to check on our heater that was not starting. Simply resetting it seemed to get it to work so he just left his card and didn't charge for the visit. Later that day it stopped working again and he helped me diagnose and try a couple of other things over the phone, again without a charge.
A previous company wanted to charge us ~$200 just for coming (without informing us this would be the case) and another $1000 to replace the furnaces circuit board.
Ricardo's and Bayhill's honesty and customer service are refreshing and greatly appreciated. I highly recommend their services.

I had a great initial experience with Ricardo when he came out to inspect my property and give an AC quote. Since then, it’s gone downhill.

I was told I would get a quote 2 days after, and it’s now been 2.5 weeks. I called twice to ask about the quote, and it seems he forgot both times. No apology and he said he would get it to me asap (that evening/next morning). I still haven’t gotten a quote.

I called Ricardo this morning with a buzzing noise on my heater thinking I’d have to wait for an appointment and pay just to check the issue. He immediately did a video call with me at no charge to fix what was a very simple issue, he understood everything about my system and we even discussed some other issues with our HVAC too. Never had an experience with a contractor like that, Ricardo is now my go-to person next time we need HVAC support!

Ricardo came by at 5:30 on his way home. In two minutes checked my wiring FIXED. He was so nice and I am thankful for the repair. Thank you so much Ricardo.

Excellent experience, very knowledgeable