Home Services reviews in San Rafael, California

I recently enlisted the help of a top-notch carpet and upholstery cleaning company. Their professionalism shone through from the initial phone conversation. They scheduled a convenient time, followed up to ensure the appointment was still suitable, and did not let me down - they were exceptional. Their punctuality was impressive and the technician, Barry, was incredibly courteous. Barry, who was tasked with cleaning my carpet, arrived promptly and displayed utmost professionalism. He clearly explained the process he would follow to ensure my satisfaction. His work was beyond excellent, it was truly outstanding. His professionalism was top-notch, and he expressed his gratitude for my patronage multiple times. I couldn't have been happier with the entire process. There's no question that I will be using these services again, given the stellar job Barry did. He managed to remove stains and dirt that I thought were permanent, leaving me delighted with the nearly-new appearance of my carpet. I can't thank this company enough for being such an excellent service provider. They were professional, polite, and courteous from start to finish. They truly were outstanding. If you're in San Rafael and need a first-rate carpet cleaning service, I highly recommend them! I guarantee you won't be disappointed.

The entire team at this carpet cleaning service is outstanding. The office staff is welcoming, well-informed, and always ready to adjust the schedule for pick-ups and drop-offs. Nathaniel and Barry, the cleaning experts, are professional, punctual and swift to determine the appropriate solution for everything from red wine stains to pet mishaps. With them, you always feel confident that you're in capable hands with top-notch professionals in the carpet cleaning field. I've recommended and will keep endorsing this team to anyone in San Rafael who needs their carpets or area rugs cleaned, furniture safeguarded, or seasonal storage. They are simply the best!

our old kilim rug just came back from carpet cleaning and it's perfect! this rug was already over 50 years old when we got it, and after almost 44 years of daily use—kids and grandkids playing on it, lots of gatherings, and plenty of foot traffic—it really needed some care. when they picked it up for cleaning a couple months ago, i just hoped it would look decent again because i really loved it. but now, it's even better than before! the colors are brighter, the texture feels fresh, and everything i loved about this rug stands out more. barry, our rep, was super friendly, really helpful, and made the process easy. the person who cleaned the rug is a real pro. can't wait to show everyone how great it looks!

this is the third time i have used carpet cleaning services for my home in san rafael. they always do a great job cleaning my furniture and carpets, making everything look like new again. my cream colored sofa is almost 17 years old, so getting it clean isn’t easy, but they manage it every time. i also have a handmade silk and wool rug that needs special care, and barry takes it to the shop so it gets the attention it needs. it always comes back looking wonderful. i have no complaints and will definitely keep using them for my carpet and furniture cleaning.

I can't express how great Dorsey Brothers Carpet Cleaning is! They came highly recommended by numerous people, and we're thrilled that we chose to go with them. They were quick to respond to our calls and scheduled us right away. Their professionalism and friendliness during both the pre-service calls and the actual cleaning were outstanding. Barry was incredibly thorough and paid attention to every detail! Our carpets look fantastic! The service exceeded our expectations! We’re excited to have them come back for future cleanings!

The carpet cleaning experts, Barry and Nathaniel, were both eloquent and professional, doing an outstanding job at setting my expectations. They committed their time to meticulously explain each phase of the carpet cleaning process, ensuring that not only was my San Rafael property clean, but also that my carpets looked incredible. What drew my attention was their thoughtful approach to the pricing, ensuring I was comfortable with the cost. They also conducted routine checks on their work throughout the process. I am completely delighted with their service from Dorsey Brothers Carpet Cleaning, they are amazing guys. Thank you.

this is the only carpet cleaning company i'll use from now on. even though my place is a bit out of the way, they arrived right on time, which really impressed me. barry, the technician, really knows his stuff. he explained exactly what carpet cleaning steps he would take and told me how long it would take. then he got started right away. barry was very polite and professional during the whole job. my carpets dried in just a few hours and now look and feel amazing. i highly recommend their services!

nathaniel and his team have been amazing for us! we contacted them after a friend recommended their carpet cleaning services, and we were very happy with the results. nathaniel responded quickly to my questions and scheduling, and he arrived right on time for our appointment. he and his team were very thorough and managed to remove sticky rug tape and tough stains from the carpet in our rental home with no trouble. the whole house smelled fresh, and the carpets looked brand new. nathaniel also handled a carpet repair in one room, and you can't even tell it was ever damaged. we will definitely use their carpet cleaning service again and highly recommend them to anyone needing a reliable carpet cleaner!

absolutely recommend dorsey brothers carpet cleaning! barry was truly the nicest and made sure everything was done right. after moving into our new home, we noticed some lingering pet odors in the carpets from the previous owners. barry came over to inspect and explained what needed to be done to remove the smell and deep stains. he even helped arrange for new carpet installation that same day, understanding how important it was for our growing family to have clean and fresh floors, especially with a new baby on the way. the service was fast, honest, and above and beyond what we expected. if you need your carpets cleaned or replaced, definitely give them a call!

Nolan and Tyrell provided an excellent carpet cleaning service. They were very friendly and took the time to explain everything in detail. It felt like we were being helped by family, and that's a great experience. Dealing with our dog's recent health issues has made accidents happen at home, and we had tried renting a carpet cleaner and using various top-rated stain removers without success. However, Dorsey Brothers Carpet Cleaning made our carpet look brand new in just 2 hours. I really appreciate their work and wish I had called them sooner instead of struggling with rental machines and moving furniture around for hours. If you're considering renting carpet cleaning equipment, definitely get a quote from them; it's worth it!

I had a valuable 10x14 Persian rug that needed more than just a basic cleaning. Nathaniel cleaned it thoroughly and repaired all the damage, including the sides, corners, and fringe. The rug was picked up and delivered back at no extra charge, and everything was explained clearly. The repairs were done better than expected, and some extra work was included at no cost. Now, my rug looks like new again. I also got helpful advice on the best rug pad to buy, how to care for the rug, and tips to prevent bug damage. Nathaniel even helped move my furniture and made sure the rug was placed perfectly, which was a huge help. The service was professional, and the value I received makes my rug feel brand new without spending a fortune.

i had Dorsey Brothers Carpet Cleaning come clean my living room carpet and sectional couch, which were both really dirty. nathaniel made me feel comfortable using my own couch again, and the whole place smelled fresh. they worked quickly and did a really thorough job, making sure everything was spotless. you really get what you pay for with their carpet cleaning—no half-hearted work here. if you want your carpet and furniture cleaned right, i recommend them. great equipment, good results, and fair price. will definitely call again when i need my carpet cleaned.

besides being an outstanding and reasonably priced carpet cleaning service, barry and nathaniel are true experts when it comes to tough carpet stains. not long after our light beige carpets were cleaned and looking fresh, we had a big pet accident with some chocolate and strawberry candy that our mischievous dog got into. the stains were in three big spots and looked terrible! barry was able to adjust his busy schedule and came out right away to help us with the carpet stains. he managed to get about 98% of the stain out on the first visit, and then came back again at no extra charge to do a final treatment that removed the rest. we won’t trust anyone else with our carpet cleaning and always recommend them without hesitation!

I have been using Dorsey Brothers Carpet Cleaning for a long time and I highly recommend them! My carpets always look fresh and spotless after the cleaning, so this time I also had them clean my tile and laminate floors. Now my basement smells fantastic and looks even better! I had some pet messes from my cat and puppy, but you’d never know it after they finished. Nathaniel and Barry, who came to do the cleaning, were respectful, wore masks, and answered all my questions. I can’t say enough good things about this company!

Barry and Nathaniel were very friendly, professional, and always arrived on time. They cleaned a large sectional, three rooms of carpet, as well as tile and stone floors throughout the house. Everything looked amazing when they finished. We would recommend their carpet cleaning services to anyone in San Rafael and would definitely hire them again. The floors looked great after they applied the sealer, and we appreciate how they kept the natural matte finish just like we wanted. Our home feels fresher and ready for the holidays thanks to their hard work.

We had an urgent carpet cleaning situation that needed attention right away, and Nathaniel answered and really helped us out! We paid a bit more for same-day service, but it was definitely worth it and still a better value than the big carpet cleaning companies. They arrived promptly, were respectful of our situation, treated our home with care, and most importantly, did an excellent job. The carpets not only looked much better, but they also smelled fresh and clean. We're very thankful for the great work and will definitely use their services again.

The carpet cleaners did an outstanding job on our carpets. They started by checking the carpets carefully and asked if there were any spots I was worried about. I appreciated that they took the time to do this, since we have pets and small grandchildren who come over. It really showed that they care about doing a good job and providing excellent service. Nathaniel and Barry were very professional, and now the carpets look and smell so fresh and clean. We are very pleased with the results and will definitely call them again for carpet cleaning in San Rafael. We are truly satisfied and highly recommend their service.

Barry came to my home to clean the carpets. I usually feel uneasy about having someone I don’t know in my house, but he was really friendly and made me feel comfortable right away. He took a moment to explain how the carpet cleaning machines work and we even had some nice conversations while he worked. He was quick and efficient, but still paid attention to detail, especially on tough stains and high-traffic spots. I really liked how he pretreated everything and made sure to go the extra mile on the areas that needed more care. It was clear he wanted to do a thorough job and not just rush through it. The whole experience was positive and my carpets look and feel so much cleaner now. I highly recommend Dorsey Brothers Carpet Cleaning for anyone looking for a trustworthy and professional service.

I was referred to Dorsey Brothers Carpet Cleaning by a friend who spoke very highly of their services. I have a large home in San Rafael and needed a deep carpet cleaning, along with grout cleaning for a big area of porcelain tile that hadn’t been cleaned in a long time. Barry and Nathaniel came to do the job, and the results were absolutely amazing. They are real pros—very skilled, friendly, and efficient. My carpets look fresh and the porcelain tile floors look just like they did when they were new. If you want top-quality carpet and tile cleaning from people who know what they’re doing, I highly recommend giving them a call.

Nathaniel always provides excellent service for my clients when it comes to carpet cleaning and related needs. He regularly handles steam carpet cleaning, pet odor removal, and even tile cleaning. Most recently, I had a client whose carpets and flooring had serious pet damage and strong odors. Nathaniel arrived quickly and got to work right away—he used oxidizing, deodorizing, and steam cleaning methods on the sub-floor after the carpet was taken out, as well as on the luxury vinyl. He repeated the cleaning process as needed until everything was fresh and clean. Thanks to Nathaniel’s thorough work, the homeowner didn’t have to spend thousands replacing their vinyl floors. His prices are also very fair, especially considering the high level of skill and care he provides. I definitely recommend Nathaniel for any carpet or floor cleaning services you need.

the carpet cleaning service for my grandparents' rugs was excellent. i liked how this family-run business really showed care and respect for our elders and their treasured belongings. barry was thoughtful and explained everything clearly. even though one of the smaller rugs was pretty worn out, after the cleaning, the colors popped in a way i hadn't seen before! we still use it to greet guests in our home. the long hallway runner also turned out great—even with a few worn spots, it looks so much better. i liked the honest feedback about what would be needed to fix it, but for now, it still brings wonderful memories into our house here in san rafael. we’re happy to keep using this service.