Home Services reviews in San Ramon, California

I called Bay Area bed bugs and the lady Nina who answered the phone was so professional she recommended scent tek before any treatment and also explained the treatment processes if I had bed bugs comes to find out I had no bed bugs . I highly would recommend this company. Very efficient and easy to work with

We had a great experience with Jeremie and his crew. They were extremely professional and accommodating of all our requests. We will definitely be recommending them in the future! 10/10

I highly recommend these guys!!! Don't call anyone else!

Jeremy was an absolute professional!

Very knowledgeable and experienced. Everything was taken care of in a timely manner and the treatment works! No bites, no bugs for weeks!

I also need to mention the outstanding customer service provided by Jeremy and his staff. They really made the difficult process go very smoothly from start to finish.

I wouldn't recommend anyone else when it comes to bed bugs.

Thanks for the peace of mind and the return of our restful sleep!

Jeremy from Bay Area Bed Bug came to our rescue when no other company cared to provide same day service for our emergency, They genuinely cared and did everything to help my family!! We were scheduled to leave on vacation when suddenly, my son encountered a bug problem that kept him awake all night and potentially could have caused us to miss our vacation! They sent a canine dog and his trainer and thankfully to God, it was not bed bugs. It was carpet beetles, a much easier fix!! They were so kind and sensitive to my son’s health and even proposed non toxic solutions if the worst had happened! So thankful to God for this excellent company and their extraordinary service and their concern for my family’s health and vacation! Truly excellent.

Jeremy and his crew are so professional, efficient and rescued me from a horrible bed bug infestation that had infested my kids room and bunk bed. We unknowingly lived with them for about 6 months! Immediately after talking to him he had emailed the contract, we had a date a couple of days out for the heat treatment. His email contained all the prep work that needed to happen and it was the best decision ever to go with his company! Two weeks out NO SIGNS OF BED BUGS! He even came out two weeks out to check and Respray since it was a bad infestation! Another reason I would recommend Jeremy is that he is completely professional. He answered my questions even on off business hours which I really appreciated and he came when he said he would every time. He was on my porch by 630 am on heat treatment day and let me tell you when your world is turned upside down you need someone you can count on. Don’t think just pay the money and get back to your life . Thanks again Jeremy !

Jeremy and his crew are pros. Knowledgeable, helpful, friendly. They run a tight, small, well oiled operation. Less overhead means lower costs to the consumers without sacrificing a job well done. It's a win-win situation. Their warranty beat all of the other 4 bids I received to boot.

Jeremy is cheerful and flexible - rescheduled twice to work around my case of COVID and adjusted his procedures, increasing both heat and time to address my infestation. I had clothes moths rather than bedbugs, so there are no guarantees, but I think we got them all this time!

I'm so thrilled. I can sit on my sofa and not get bit. The technician was so friendly and explained what was going to happen. It was a pain to have to get the house ready but it was worth it. If you have a pest problem you should call them.

I requested a heat treatment from Bay Area Bed Bug. Keith, the technician was mindful and very friendly. He did a fantastic and professional job. I highly recommend him.

I was helping somebody move and when we got to the mattress, there were bugs! I snapped a photo and we all fled to outside completely grossed out and really afraid they were bedbugs. I contacted these folks and they let me text the photo and then immediately reassured me that it was a carpet, beetle bug and not bedbugs. Thank goodness! Their honesty and helpfulness let us sleep tonight and didn’t cost our friend, who doesn’t have a lot of money, to be without help her move.

I called in and was connected with someone by the name of Nina. I called very overwhelmed and unsure of what I needed. I’ve never been in a siutuation like this and Nina reassured me that everything would be handled. She was very helpful when it came to helping educate and give recommendations on treatments! Thank you so much Nina

Look no further. Jeremy assist me throughout the entire process. He responded promptly with all my questions and concerns. He explained and answered all my questions and concerns patiently and thoroughly. Getting rid of the bedbugs was a very stressful process but Jeremy brought a great amount of ease with his professional and expertise in getting rid of our bedbugs! Thank you!

Super responsive and knowledgeable! Even referred me to a service that can confirm bed bugs with their dog. Turns out we had beetles! Highly recommend this professional.

We had a wonderful experience with Bay Area Bed Bug. They were professionals from the first phone call to the last call. They took care of our Short Term Rental quickly and expertly. I would not hesitate to use them again and would not waste my time with other pest control companies. We spent 3 months with other companies and they took care of it in one day!

We would definitely recommend this company for bed bug problems. We tried getting rid of them ourselves but to no avail. It was driving us crazy. We called Bay Area Bed Bugs on a Friday and they sent us a worker on Saturday morning. Nina and the others were so great to accommodate us. Ivan was our professional and he was so great at explaining everything and so sensitive to our emotional state about these pesty bed bugs. He continued to communicate with me , even over the weekend. He was so patient and positive with me about everything. If you have a bed bug problem this is definitely the company to call.

I called Bay Area Bed Bug to discuss treatment options. Fernando was very friendly and professional. He offered different treatment options and provided pricing for each. When I texted him a picture of the bug I had found he replied that it was a carpet beetle and not a bed bug. Great news! I really appreciate all his help and highly recommend Bay Area Bed Bug for your bed bug problems.

I worked with Ivan from Bay Area Bed Bug and he provided exceptional service in tackling my bed bug infestation. Quick, professional, friendly, and thorough in his explanations of what and how things were going to be as it was my first time I had something like this happen to me. Ivan's expertise ensured a quick and easy resolution to the problem! Highly recommend Bay Area Bed Bug for effective and thorough pest control solutions :)

We had the heated service 3 days ago. Thus far we saw one baby bug. It is a little early for a final result. I'm confident we have seen the last of them. Thus far we are satisfied with the service. A final spray within 2 weeks should eradicate ALL the bugs, thus a 6 month guarantee help ease the stress. Personally I would recommend BABB

Once the heat treatment began, Felipe and his team worked diligently to rid our home of bed bugs. Their attention to detail and commitment to customer satisfaction were evident throughout the process. Felipe kept us informed every step of the way, providing updates on progress and addressing any questions or concerns we had. Thanks to Felipe and Bay Area Bed Bug, our home has been bed bug free for over 6 months now! If you're dealing with a bed bug infestation, don't hesitate to reach out to Bay Area Bed Bug – they're simply the best in the business.

Everyone was professional and friendly, and I was able to secure an appointment quickly. Also, their website has all the information needed to help make an informed decision. Thanks for doing a great job and giving me peace of mind!

Jeremy was awesome! He was very calm and informative during a stressful time for our family. Before he would treat our home, he graciously referred us to a canine inspection company. We never had an experience like this before so it was completely foreign to us. The inspection showed that there were no bed bugs so we didn’t need the treatment. Had we not taken this step, we would have incorrectly treated the home. Jeremy is knowledgeable, professional and responsive.