Reviews of local pros in Saugus, California

Had a problem with my dryer and called world appliance and spoke with John over the phone. He helped me diagnose the issue and even had the parts available at the store. Top-notch service, I highly recommend Reaching out to these guys before calling any other company. We need local businesses like these that remind us having people readily available is priceless.

Frank came to fix our dishwasher that was beeping and smelling “burnt.” He did an amazing job, helped us understand how to keep our washer running smoothly in the future, and was very prompt/even early! That never happens, it was wonderful!

These guys were great! I called and spoke to dispatch and they had Frank and Luis here within an hour. They diagnosed the issue with my electric dryer within minutes and had the part delivered within 1/2 hour from their warehouse. 20 minutes later, my dryer was up and running! Great service from 2 great guys Frank and Luis!

Technician was Frank and he came out to look at my washer. Very personable and informative. Went through all the functions of the washer and explained to me what was happening during each step of the process. I've always had great service from World Appliance.

Called to have my water heater looked at .It was not heating the water only getting Luke warm. Frank the technician from world appliances came well with in the time window and actually early .I showed him where the water heater was and left him do his thing, after about 10 -20 minutes he had it diagnosed call me to show what the issue was and what the fix would coast and how to prevent it in the future. The coast was very reasonably I gave the OK. Frank was very efficient and timely 👏. Overall the price was reasonable and the technician did a great job along with being informative and helpful 👏

Great experience as always with World Appliance. I have used this company in the past for repairs on my wash machine and refrigerator. Had them come out today to fix my Maytag wash machine and Kithchenaid refrigerator. Victor was on time and clearly explained the issues with the appliances. If you get Victor to service your appliances, you will not be disappointed. Highly recommend World Appliance.

Victor was our service repair man from World Appliance on Soledad Cyn in Saugus on 2/11/26. He was very kind, patient & answered all of our questions. He replaced our drain pump with a new one. Our Maytag washing machine is working good. I will be calling World Appliance again & asking for Victor.
Thank you for your good service. Owner Janice Lagusker

I scheduled a look at my dishwasher & today ( Friday 3/6/26) your technician "Frank" came out. He was professional, very knowledgeable and kind. He is a real asset to World Appliance.
If I have to call in the future, I'd like to request this service technician. Thank you.

Lucy

I have used and recommended Custom Air to multiple friends and family. Adam and his team are absolutely amazing! They are on time, knowledgeable and the quality of work is great. I have tried multiple different companies over the years and none of them compare to Custom Air. I can't give a high enough recommendation for this company!

I can not say enough nice things about Custom Air Specialists! Adam, is honest, takes pride in his work, and is a professional!

In the middle of a heat wave, with 4 kids and a pregnant wife with no AC at 105 degree whether outside, the urgency was dire. A total of 5 companies came out and said this machine is done, you need a new one, or to "fix" would be two-three thousand dollars. We finally had a community member give us a referral and spoke so highly of Adam, that we just needed to have him come out, and so he did, he gave his HONEST opinion, which was, replacement of one component costing a few hundred dollars, this Honest, caring and kind professional saved me and my family thousands that we currently don't have to replace the existing one.

Adam, cares about his customers like they are family, he charges fair prices where customers feel comfortable that they are not being taken advantage of and in todays world that is a concept you don't see much of anymore...

We will refer him to anyone who ever needs help with their HVAC! The quality of his workmanship speaks for itself!

They don't make them like this guy anymore, someone with integrity and class! Thanks brother.

We had an issue with our furnace in Castaic and discovered the motor was bad, which posed a serious safety risk. Custom Air Specialists diagnosed the problem, and the motor was replaced quickly. Their team was professional, explained everything clearly, and gave us peace of mind knowing our home is now much safer. If you're in the Castaic area and need HVAC services, I highly recommend Custom Air Specialists!

Great service. Went above and beyond. I will be using them regularly.

Custom Air Specialist installed a brand new AC unit for my home this last summer. Not only did he provide a speedy service, him and his employees were also very efficient and professional. We were able to use our AC Unit in just a few days of it being installed with no problems! I highly recommend this business if you are in need of a new AC!

Adam and team did great with fixing the issue with heating. The issue was hard to identify. They diagonised the issue, bought the part and took care of it. Much appreciate their quick assistance!

A friend of mine recommended I give Adam and Nick a call to fix my broken A/C, I had got an estimate from another company and was told I needed a new unit, Adam came out and was very pleasant and seemed like he really wanted to fix the problem, after working on the unit for 10 minutes he discovered a loose wire and fixed it! He didn’t try to sell me something I didn’t need! These guys are honest and I’d recommend them to anyone who needs and wants honest, professional service. Thanks again Adam and Nick, you guys are the best!!

Exceptional service. Adam and Nick made the entire process super easy. Would absolutely use them again.

A perfect experience all around! Adam made time to come to my home to fix my AC when it completely stopped working. He was upfront and provided knowledgeable answers to all of my questions. He went above and beyond to make sure my system was working before he left! I am definitely referring this company to all my friends and family! You will not be disappointed with their kindness and great customer service!

Fast and professional! Adam resolved my issues same day. I was able to sleep easy with my house at the right temperature and my AC running quieter than ever.

We called Custom Air Specialists due to no air blowing out of our two zone system. I was text the morning of our appointment and when the tech was on his way. Adam, the owner, and Nick showed up on time and quickly got to work. Shortly after, we were blowing cold air again. They changed out our damper motor. Quick. Professional. Knowledgeable. Fair. What more could you ask for? We highly recommend.

The past several weeks have been very difficult for me as I've struggled facing a cold temperature in my house because of a broken furnace. Given my past experience with workers in the home improvement area , I was not looking forward to this. Too often I dealt with unfriendly and dishonest people when I tried to get estimate for work needed to be done in my house. After talking to few friends I got recommendation for Adam and Nick from Custom Air Specialist. I called them and they came on time. From the very beginning I was pleased with their professional attitude.
They gave me an estimate and left me with few options to think about. I eliminate all other estimates I had and I called them again. They came back on time and went over entire project, took measurements explaining everything to me in details all about the job, what needs to be done, time and price.
Three days later they came and started the job and finished it in a timely matter. I am very happy with the job they produced. They were efficient, friendly, polite and they thoroughly cleaned after themselves, inside and outside when they were done. The point they raised about the new electric heat pump made me think of aspects in my life in a different way and I am glad I chose to switch to that system, so I had them install a complete system and new ducting.
It is becoming all too rare these days to find a company that goes to such great lengths to satisfy its customers. I hope their success will show others that old fashion hard work, care and consideration for customers are values that are rewarded in our society. I will be very happy to recommend them to everybody I know. Best of luck in the future,
Happy and Satisfied Customer
George Micevski

Adam, Nicolas, and Justin were all amazing. They were able to take care of our issue within a day of calling and went above and beyond while they were here. They were kind, curtious, friendly, and cleaned up after themselves. Would definately recommend them!