Reviews of local pros in Sonora, California
-
When I called this company a young lady answered the phone with a very kind voice. She got me in the next day . The young man that came out to our home was kind and went right to work. With in 30 mins. He had fixed the issue and made sure everything else was working great. Also the amount that we paid was not as much as we thought it was going to be. Gatewood Heating & Air is 10 out of 10 company. Thank you you so much.
-
We highly recommend Gatewood Heating and Air. We have worked with a couple of local HVAC companies to both install and service mini-splits in our shop, and Gatewood has provided superior service. Jason and Russell were very knowledgeable, helpful and professional. McKenzie in the office has been highly professional, proactive, friendly and provides excellent customer service. Everyone we encountered made us feel valued as a customer.
-
I appreciate Gatewood w/ their quick respond to my request for diagnosis re: our HVAC unit. Options for repairs were thoroughly explained & I anticipate detailed pricing plans to follow.
Very happy with the work performed by Steve & Tyler. They were very thorough in their explanations re: their progress. Final product was completed quickly & efficiently. Very satisfied with our new Lenox HVAC Unit! -
Jason was prompt and polite and Mitzie took responsibility for a small mistake she made with scheduling. I will recommend Gatewood to my friends.
-
Great service!! Called Melissa first thing in the morning. She scheduled a service call for the same day. Russell showed up and diagnosed the problem, had the part on his truck. Back up and running in less then 20 minutes! Old school response and customer service!
Thank you Gatewood team!!👍 -
Russell is the man. Gatewood is a good company from their Super great office staff and techs just a good company overall.Will be a returning customer if problems arise again.
-
It’s been a pleasure dealing with Gatewood over the years. Russell, our regular technician, is knowledgeable about our unique system (geothermal) and is courteous, professional and a pleasure to work with.
-
You guys responded on time and were professional and knowledgeable. My renters were impressed by these facts as well. Thanks for a great job
-
Heating system started making strange noises.
Gatewood arrived, diagnosed problem quickly. Ordered part which arrived today. Returned in afternoon & heater is repaired and working again!!!
Great service. -
Russel is efficient and thoughtful. I have had him at my home before. He is a delight to work with.
-
Had an issue with newly repaired heater. Made office call to McKenzie, service rep Jason came out within 45 min and FIXED !!
Friendly office staff and service
Appreciated fair pricing of work done. -
Annual service work done professionally and efficiently. Jason a friendly and knowledgeable technician. Performed the service and explained what was done and the condition of the system.
Appreciate Gatewood and the people that work for the company. -
The entire team is amazing. I have used them for probably 12 years now and the service has always been amazing, and priced very fair. Wonderful local family owned business.
-
Jason thoroughly analyzed a furnace problem at our rental property, and was able to fix it by cleaning the burners instead of the expensive valve replacement I was expecting. He also did a similar cleaning on a second furnace, and carefully checked it to be sure it was operating correctly. I can now sleep better knowing that our tenants will have reliable heat for the cold days ahead!
-
I've used Gatewood for both installation and repair work and they have always done good work at a reasonable price.
-
They were excellent with communicating from beginning to end. Gatewood was prompt when offering an estimate and their numbers where very competitive. They were creative in developing the most efficient use of A/C and heat and were very patient as I stumbled through making decisions. Installation was seamless and very professional. I highly recommend them!
-
Pleased to get a new, more efficient furnace in the home we have lived in for 30 years. The Gatewood crew was polite, efficient and accomodating. Very happy to have a warm home with a significantly "smarter" thermostat!
-
Efficient, thorough workmen installed new HVAC system on the date set and on time. Steve & Tyler carefully removed the old furnace from an awkward position, disposed of the old components, and neatly replaced them with an upgraded unit. I highly recommend them and Gatewood for their professionalism and communication skills.
-
Russell was very polite and very knowledgeable what he was doing. He fixed our heating problem within a little over 30 minutes. Outstanding job keep Russell He's well worth it.
-
Russell got us set up with the appropriate HVAC system, he is very knowledgeable and was patient with our many questions. Troy and Ryan installed it in a couple of days. They did a great job, friendly and helpful, took the time to show us how the (complementary) smart thermostat worked.
I highly recommend Gatewood. -
It was a warranty repair, the HVAC heat exchanger failed and was under warranty. Gatewood took care of our HVAC problem with out a hitch, and we couldn’t be happier. We are so grateful to have such a dependable company to take care of our HVAC needs.