HVAC reviews in Thousand Oaks, California

The heater took too long to warm up. The technician optimized the airflow, allowing faster heating.

My car overheated as I was driving to LA on the 4th of July. Fernando greatly helped me out by taking a look just as he was leaving the shop. He diagnosed the problem (bad radiator), told me what to do to make it back home, and gave me an estimate for the repair that was useful when calling shops the next day. I am so thankful I called him that day since no one else was picking up. He's an honest, kind person, and I would not hesitate to go to him if I lived in the area.

The clamourous noise had stopped. The technician made a terrific job trying to figure out the cause of the noises that were being made in the furnace. It's quiet again.

The owner is very arrogant

Great friendly service.

They did a great job !!!!

They did a great job, fast and efficient.

So thrilled with the work. Great communication and professional.

Sean gave us a great price very professionally installed thank you Sean and your crew did a great job

I have been very happy with the work that U.S. Air has done for me. they were fast, professional and complete in all they have done.

Shan and his crew did a prompt, professional, and timely job. I would definitely recommend them for your HVAC needs...

We received professional and very friendly service. Their guy was courteous and explained everything. Major AC work. Highly recommend.

U.S.Air Conditioning And Heating Came to my House today to Repair my A/C they are very polite and knowledgeable and they Reasonable on the charges 👍

Shaun is the best! Very professional, Stickler for details, I referred him to friends before my project, and they called me to thank me for the work he performed.

I scheduled an appointment for Shaun, US Airconditioning owner to come diagnose and fix my AC.. schedule time was 1-3 pm window. He never showed and never answered his phone. I kept calling to find out if he is coming or not. NEVER showed up.

Very Happy with Shan at US Air Conditioning and Heating. My old system was loud (heater turned on, turn up TV; heater turned off , turn down TV; hated it) also had holes in old ducts ( losing Air and Heat into my attic, hated it). New system is quiet and space saving. Put system in attic, now have more garage space, love it. Very happy and would recommend to friends and family.

I have used US Air for many years. Whenever I have a problem I get prompt service. Air and heat are kept up to date with regular cleaning of filters.
You can feel secure you are getting an excellent job done.

The owner of this company, Shaun, is amazing. I just bought an older home and received mulitple quotes to have the whole HVAC done in the house since the old system was no longer workin effectively. This company did the work for ONE THOUSAND dollars cheaper than the competition and did outstanding work. It took his crew almost 8 hours to complete the entire job. On top of that he refilled my current unit with freon, installed a new thermostat and even fixed a leak I had in the condesation line without being asked. Bottom line, if you want quality work done from a hard working individual THIS IS YOUR COMPANY. I never write reviews, but this guy deserves it. For real !! He will beat anyones price and will give you customer service like you have never experienced from a contractor. I am hard pressed to believe he even made any money on my job since he had THREE WORKERS there tearing everything out of the ceiling and then crawling around a tiny HOT place to put all new HVAC in. With that said, you have to use this company for your HVAC needs. Contact me direct if you want anymore information.

When my old unit went out I started the painful process of working my way through referrals, listening to 3 hour sales pitches and actually asking one company and their reps to leave my house I was so offended. Trust me I went through all the big names - Costco, Sears, Home Depot, Lowes and several independents in Simi as well so please believe me when I say that purely by chance, searching on Google, when I found Shan and US Air I was ecstatic. There is no BS. He listens and allows you to describe your needs rather than the usual full court press I got from the others trying to sell you what is in stock rather than what u need. Shan was amazing - he took all the usual measurements and then did something none of the others did... sat down and discussed a proposed solution for me and my A/C needs, My wife and I work from home and so we wanted the option to cool the bedrooms and office separately from the rest of the house. Shan came to us with s proposal that did just that as well as being extremely competitive on price. The install was perfect, on time and CLEAN. The guys were all great even with our yapping dogs. I couldn't be happier with the end result. Nobody other than US Air will touch my A/C! I only wish that I could give them 10 stars!

Follow Up 06/10/2014 -
We had a connection on the condensation run off PVC pipe come loose in the attic which caused a little bit of water to drip out in the pantry. We called Shan and he called back within the 1/2 hour. He let us know that with the air off we were fine and he would be out in the morning. True to his word he was here first thing. Fixed the problem with the pipe and offered to paint and remove any marks left by the leak. This is a true test of a company. The quality of the follow up service. We are very happy to have found US AIR and wouldn't think about using anyone else.

In the middle of an unbearable heat wave my air conditioner broke. Shan was able to come and install a new one the next day and his prices were not only competitive, he gave me a great price break on a more high end unit. He educated me as to what I needed and didn't need, contrary to the other estimate I got which would have had me tearing half of my house down to replace pipes I didn't need.

He also followed up with any questions I had, and I would not hestitate to call him again. Whoever wrote that he was horrible obviously had a bad experience but since all the other reviews were excellent, as were mine, I hope the bad review doesn't deter you.

Hottest day of year had guests arriving and 2 bulldogs , AC went out couldn’t find anyone for 2-4 days to come out and fix, He came out at 9pm (same day)Friday evening and got it fixed! Considering circumstances price was fair.