HVAC reviews in Turlock, California

4.8 based on 476 reviews Back to the listing
    5

    Great service. We have known Ruben for at least 20 years and it's always good to see him. Ruben and Seth were on time and made sure that our heater works perfectly.
    We always feel confident that Thorsen's and Norquist will maintain our heater, air-conditioner, and water heater. Thanks for all the good service for the last 30 years or so.

    5

    Seth and Ruben were amazing!!! Have been doing our air and heating for years now and have always been very detailed and knowledgeable. They are so very kind and respectful and always very quick and tidy. We recommend them all the time for their amazing service.

    5

    Thorsen’s-Norquist hires amazing people. Training of their personnel is awesome. We were very happy to say SETH fell into one of the ‘best service ever’ category. Thank you! Hopefully we’ll see you again!

    5

    I have known of the superior reputation of Thorsens - Norquest since there days as Tenny- Norquest. I would use no one else. They are dependable , have knowledgeable and caring service reps, are affordable and honest. I have had the pleasure to have Ruben as my service Tech. He is a most amazing man. His advice has saved me money and expertise leaves me with
    confidence my hvac is working in good order. Thank you Ruben and Thorsens-Norquest 💪🏻👍♥️

    5

    This company has services my heater and AC for 14 years and I have never had a complaint with their service. They are always prompt and thorough in their work. Ruben is the best! I can always trust that they are making honest checks and repairs to my equipment.

    5

    Ruben and Tyler did an amazing job. Very professional and knowledgeable of their work. We have been using this company for over 10 years now. Recommend them to all that need excellent service.

    5

    I am highly satisfied with the work performed by Rick on our heating system. He not only repaired the unit, but took time to educate me on the proper function of both our heating and AC, providing tips to help preserve the life of the system. He was very professional. The office was also quite helpful identifying the potential problem I was having and scheduling service on the following day. I will definitely use them again.

    5

    Ruben is Excellent representative of the company values. Always appreciate is customer service. Thank !

    5

    Thorsen’s-Norquist sent out Cliff to do some repair work our gas line from the meter to the house. He arrived on time and fixed everything very quickly and safely. Then made sure our water heaters were working. He even wore shoe covers in the house even though I said he didn’t need to. Very nice person and good customer service.

    5

    Thorsen's Norquist team is always professional and they give high quality service. They will only fix what needs to be repaired and they will explain every service in detail to you. The technicians are experience, courteous and so helpful. We truly appreciate any time we need to use they for their services. Highly recommend.

    Want to give a special shout out to Ruben - he is simply the best. He is always smiling and it is such a joy when he comes to do the annual maintenance at our business!

    5

    Thorsen's-Norquist has always treated me well and fairly. Today's installation of my new gas water heater was no exception. Cliff & Daniel were efficient and did a very clean install at a fair price.

    5

    I had a great experience with Thorsen’s - Norquist, Inc. The technician was knowledgeable, courteous, and efficient. My AC issue was resolved quickly and professionally. I really appreciated the clear communication and timely service. Highly recommend them!

    5

    Our air conditioner quit working at 8 pm on Friday. After calling Thorsen's, we reached repairman, Irvin. He said he could be here Saturday morning. He followed up with a call explaining fees on Saturday morning. He was here promptly around 8 am and diagnosed the problem, had a replacement part and was finished with the repair in a short time. He was very polite and professional and upfront about costs. I had called two other repair shops before Thorsen's and didn't receive a return call. I highly recommend.

    5

    Seth was professional, friendly, and quickly fixed our HVAC issue. He explained everything clearly and did great work. Highly recommend and will be requesting him in the future.

    5

    Ruben and Tyler came for regular maintenance. Ruben has been coming for years and is always professional, courteous and kind. It was a pleasure to meet Tyler and I look forward to seeing him again in the future. They did a great job and communicated very well! Thank you Thorsen's - Norquist for another job well done!

    5

    After working with Jarrett to fix my issues with the water valve I had installed , they did an amazing job of coming out to re work the plumbing. They were prompt and professional. I am pleased to have this issue resolved.

    5

    Based on the many recomendations of friends, we had a new HVAC system
    installed by them, we were so pleased with everything, we signed up for their summer and winter check. Now we continue to have our system checked twice a year, and remain completely happy with their work. We met Ruben the first time he did our service call, arrived on time, professional, was neatly dressed, treated our home with respect, answered all our questions .
    We have also met other service men over the years, and instantly knew they had been trained by Ruben, they all had the same wonderful work ethic!!! Today we had our spring check by Steth, another wonderful experience, and yes he was also trained by Ruben!!! In todays general lack of good service everywhere, yours remains GREAT, Thank you.

    5

    We have used Thorsens for years to service our heater and air conditioning units. They always do a great job. They are timely and efficient. Seth came to do an air conditioning checkup this week, he noticed something off on the reading and gave us a choice of what to replace. Once he opened the machine up and retested before replacing the part, he found it wasn’t needed after all. We appreciate the honesty and helping us to save money. I highly recommend them for all heating and air conditioning needs!

    5

    It is rare today to find a business that personifies integrity, professionalism and excellence. This is why I have been a loyal customer of Thorsen's-Norquist for so many years. Seth just left my home after doing the spring maintenance on my AC unit. This young man is to be praised for his efficient and professional work ethic--- Ruben, he has taken your training to heart and carries on the values of the company without question.
    Rest assured, if you are looking for excellent service, go with this company - you will not be disappointed!

    5

    The motor on my A/C unit went out sending the temperature in my house to over 90°! Even though they had to order the new motor, Seth had my house back to cool temperatures within a day. This means everything to us! Seth knew what he was doing, was fast and professional. Thank you Seth!!! Thank you Thorsen's -Norquist, you guys care and it shows!

    5

    Doug was my service technician today. He was very polite and professional and did his job quickly. I've been a customer for years and have always appreciated their service.