Plumbing reviews in Ventura, California
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Sergio was very professional and thorough. Showed me his step by step deep dive to the root of the problem. Would definitely recommend. Money well spent.
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Very dependable, kept you in the loop with the appt and techs travel time. Very courteous and completed the job within the job time quoted. Would definitely use them if the need arises.
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Eduardo did a great job. He cleared the blockage going from the kitchen sink and all is as it should be. Job well done 👍
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Felipe was an extremely nice guy took care of problems without any issue highly recommended. Hopefully if I need you guys again you’ll send us him.
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Plumber was prompt friendly and did a great job but the price was ridiculous but when the water won’t turn off you gotta do what you gotta do.
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Roto-Rooter responded to an emergency plumbing issue on a Sunday evening. I had tried a couple other plumbers who had advertised as 7X24 on call. No response. Roto-Rooter responded and dispatched Joel within an hour. Joel handled the situation skillfully and methodically. He then came back first thing on Monday morning to complete the job and make recommendations.
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They were all very polite and very informative. They worked well, and they, we're willing to work with my schedule. They showed up when they said they were going to and they called when they said they were going to. They were eager and ready to work and it was the first company that answered my call right away and didn't say I think we can find someone to do the job? They followed up with everything they said they were going to do and they were upfront about how much everything was going to cost.
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Victor was very thorough and honest with his recommendations. The work was done quickly, he kept things clean, and he communicated updates to us in a timely manner. Excellent job!
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The were really great, explaining everything in detail I could understand especially since they had a very stinky mess to deal with. They also work after 6pm which apparently other plumbers don't
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Called and received same day service! They arrived at my home less than 2 hours after calling in the issues (and we live in the country). Alejandro did a great job and very well informative before I make a decision on whether to resume the job or keep shopping around for an estimate. Pricing was a little high than I thought it would be, but considering the job that needed to take place, it makes sense. Thank you for saving the kitchen drain!
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I called for a drain snaking. The guy came and couldn't clear it. Said that we would need a hydrojet. The problem is that he told us that it would be "a bit more" than the snaking. So I'm thinking $500-$750 compared to $350 for the snake. We're on a time pressure, so I didn't shop, being comfortable with a bit more money. They come while our contractor is here on a schedule, so can't do anything about it at this point. The bill turned out to be $2500. Not "a bit more money." I asked to speak with their manager about the pricing; they agreed, said I would get a call that day. Never got a call. Just got the invoice for $2500 in the mail a few weeks later. They said that they would send videos showing their work. They sent a video of the guy putting water in the drain, no images of the pipes or them removing the clog.
In fairness, the drain drains well. Just the fact that they misled me about the price and then never responded to my customer service request. -
Osbaldo was amazing! Very professional and considerate. We 100% recommend him to everyone!
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Good experience. Victor gave me all options and explained everything nicely. Did his job super professionally. Will definitely use again if needed
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Joel was really professional and patient. He explained the issue really clearly. He fixed the clog within 20min and everything worked well.
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Entire team from the office, to dispatch, to the technician on site were professional, friendly, and timely in helping to correct our leak on a Sunday.
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After submitting an online request for service , Roto-Rooter Plumbing promptly called and came to my house on a Sunday. Our main water line broke during a Holiday weekend and we were glad this company was able to take care of the our problem . Sergio clearly explained the problem and was able to fix our water line during the holiday weekend . We are very satisfied with the quality of work performed during the job. Thank you .
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They were very professional friendly and very good at there job I own my own flooring business for 25 years now and would highly recommend them in there field
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Anthony and Ozzie - you guys were amazing. Came out in the middle of a night on Friday. And back every morning 24/7 until the problem was fixed. Thank you both so so much - highly recommend.
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Root-Rooter Santa Barbra has a great team. They identified and quickly got to the root of our plumbing problems. I was well informed along the way, I live out of state and was updated with photos and videos along with many calls that kept me confident in the job they did. Communication was exceptional and the work was done well and quickly. Price was very fair. Overall impressed with them, very trustworthy.
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Felipe came out very fast at 11pm. He explained everything he was going to do and told me price beforehand so I knew what was happening. I had a clogged main sewer line. Felipe had to come back the following morning to hydro jet the line due to the clog being further down line. He showed up on time and did a great job. He made sure clog was cleared out before he left. Felipe was very professional.
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Hi, yes Emergency middle of the night call. Fixed the problem and I can not say enough good things about Cole. He did great work and his demeanor and customer service was exceptional. Still waiting for the invoice otherwise can't say enough good things, especially Cole.