Plumbing reviews in Ventura, California

Gallegos Plumbing is a greedy, unscrupulous predatory plumbing company that should be excised from the Ventura business community and its employees incarcerated in prison for criminal fraud. If you are elderly, female, live in the Pierpont area or are otherwise a trusting individual BEWARE because Gallegos will prey on you like a pack of wild hyneas ripping, shredding and tearing apart you house until it will be unrecognizable and unlivable.

UNDISPUTED FACTS: On December 11, 2025 my wife contacted Gallegos for assessment and proper repair of a clogged toilet in our two bedroom, ONE BATHROOM house on Cornwall Lane. A Gallegos employee names Javier subsequently appeared at our residence and "apparently" tried to clear the clog by allegedly running a snake. After much falderal he declared that the closet bend was collapsed and that jackhammering the foundation immediately under the toilet, removing and replacing the so-called closet bend would properly fix the clogged toilet issue. The exact, verbatim language used by Javier taken directly from Gallegos invoice # 56459: "After attempting to clear we noticed that the line was nearly collapsed or extremely congested with paper due to severe scale build up. A closet bend repair was recommended to restore flow to the toilet. Everything else in the bathroom was working properly." Solely based on Gallegos' employee's expert plumbing assessment and recommendation, we agreed to the suggested closet bend repair.

On Saturday, December 13, 2025, a different Gallegos employee named Christian appeared at our residence, jackhammered a rectangular shaped hole in our foundation precisely where our toilet used to reside and cut out this alleged "offending" closet bend. Lo and behold, not surprisingly, there was nothing wrong with the closet bend that had been just removed by Christian! It became immediately apparent that we were now the victims of an intentional, well-crafted and executed scheme to defraud by Gallegos that included multiple employees of Gallegos over several days, using specialty, obscure plumbing terms, etc., all with the specific design to render our house unlivable.

To date, neither Jarrod Gallegos, nor anyone else from Gallegos Plumbing has ever done anything to "make it right". At no time has anyone from Gallegos Plumbing ever offered to restore our ONE BATHROOM to a "pre-Gallegos" condition by simply replacing the closet bend that was unnecessarily removed, repairing our foundation and re-installing our toilet.

To date, Gallegos is still attempting to collect money for work never performed. Moreover, despite numerous written correspondences sent directly to each of the owners of Gallegos Plumbing, Jarrod Gallegos, Mark Gallegos and Julie Gallegos, no one from Gallegos has reached out to resolve this ongoing dispute. Their admittedly negligent conduct and abject failure to make any attempt at a reasonable resolution has prompted a Complaint to be filed against Gallegos Plumbing with the California State Contractor's Licensing Board, Complaint Number SF 2025012289, for investigation and, hopefully, criminal prosecution.

Finally, yes, our plumbing issue was resolved by another Ventura based plumbing company and that work was properly accomplished entirely from outside the residence (with the exception of having to re-do the completely unnecessary and destructive plumbing work done inside the house by Gallegos, as mentioned in detail infra). DO NOT BECOME ANOTHER GALLEGOS VICTIM! They are a greedy, predatory plumbing company and a blight on the Ventura business community.

Every detail I asked about was taken care of. Abdul was very customer oriented. Gallegos Plumbing did a complete removal of all my 61 year old cast iron piping. Replaced with ABS and everything went as I was told. They said it would start on Monday and be done on Friday. It was completed on Friday as promised.

Great service. They are problem solvers and keep searching until the answers are found. I would highly recommend their company.

Shane and Jeff very good, prompt, courteous and very informative. Would recommend to call them. Came BACK quickly to check and make sure everything was working and in good order. Happy with their work.

Shane is our guy!!! We threw two very strange problems at him and he persevered to figure them both out. One involved incorrect schematic directions from the manufacturer, which they admitted were wrong in a phone call. Great company with great employees.

Kyle and Shane did an excellent job and were very friendly and professional.

They did a great job and were quick to respond during a late-night emergency!

Avery was terrific! I called with a water leak issue and Hansen’s was able to send out Avery within 10 minutes. Avery called when he arrived and met me out by the garage. He took a look at the issue and explained the price and the details of what needed to be done to fix it before he began work. I found him to be efficient with time and professional with me. 10/10 would recommend.

What a seamless & wonderful experience! Thank you so much Hansen’s Plumbing for making life that much better.

Great job on replacing a sewer line. Work was done professionally, efficiently, and quickly. Hansen plumbing communicated clearly and often throughout the job.

Started having issues with a bathroom and called the next morning and spoke with Joshua and was placed in the appointment list for the same day. Jeff is the name of the technician that came out and did a great job cleaning the sewer line.

They did a great job for me on a tankless water heater and water softener replacement project. Super professional every step of the way from initial quote, through competitive pricing and great installation. A+ experience. Highly recommended.

Friendly, helpful staff. Extremely professional. Excellent work . Super thanks to Josiah, Jason, Kyle and Damen. Would highly recommend !

Arrived without delay. Outstanding customer service and addressed issue quick. Most definitely will be using you guys again.

I had a water heater go out. Hansen's Plumbing arrived within 3 hours. The technicians were professional and explained everything that needed to be done in detail. Highly recommend them!

Very professional. Showed up on time, did everything as quoted, for the price as quoted. We will definitely call them again if we need additional work.

It was July 3rd, the beginning of a long holiday weekend. That morning we woke up to a water leak in our foundation. I called Hanson's, and the woman that I spoke with explained that they were absolutely swamped, especially with the holiday coming up. When I told her my story, she had a lot of compassion for our situation. After placing me on a brief hold she came back to the phone and told me that they would be able to get someone out there that day!!!
Damon came to our home. He was so kind and very respectful. He understood our situation and moved quickly to stop the leak temporarily. We had no hot water over that long holiday weekend, but we were fortunate that we were able to have water at all!!
Damon returned as promised. He was a man of his word and was here when he said he would be and at the time he promised.
He was able to repair our problem quickly and efficiently, saving a good bit of money. I appreciated his level of integrity, which I find rare these days.
We have used Hansen's for many years and we will go nowhere else! We trust Hansen's completely! Thank you Damon!! You were awesome.

Quick and efficient job. Our technician today went above and beyond, relieving the stress of our plumbing issue. I highly recommend their services

Hansen‘s are always there when you need them! They’re always prompt and professional and get the job done. Kyle and his partner did a great job. Thank you

Damon came on right time. And he was doing to diagnosis our problems.
And he opened drainage cover and cleaned. He explained what was happened and resolved. Thank you so much for doing this before opening.^^

Great plumbing company. They back up their work, are friendly and courteous, reliable and on-time. I had a weekend urgent issue and they were there within an hour. Josiah was knowledgeable and professional and gave me multiple options to solve my slow drain issues.