Reviews of local pros in Colorado Springs, Colorado

our heater stopped working right in the middle of winter here in colorado springs, which was tough since the unit was about 18 years old. the breakdown happened on a sunday morning, but i was able to get in touch with jerome later that day. we talked about which heating system would be best to install, and by monday afternoon, his brother blake was already at my house starting the furnace replacement. blake worked hard from late afternoon into the evening to make sure the new heater was up and running, which was a huge relief given how cold it gets here. i really appreciate how honest and polite they were, and their prices were very reasonable compared to others. i’ve called on them before for smaller jobs, like fixing an a/c switch and adding a vent, but this was the first time i needed a full hvac replacement. they always do a great job, no matter the size of the project. if you need heater repair or replacement in colorado springs, i highly recommend reaching out to them. it’s rare to find such hardworking and sincere hvac technicians. this family business truly cares about their customers and goes above and beyond to help.

This company did a great job with our AC repair. Carter came out to give us a quote for a new mini-split AC unit and noticed a natural gas leak while he was there. Instead of just quoting us, Carter made sure the gas leak was fixed first. He quickly shut off the gas, got the parts needed, and had his team out within 90 minutes to replace a 12-foot pipe under our deck that was full of holes from rust. The team worked fast and got everything repaired much quicker than we expected. We were very impressed with their service and are happy to call them for any future AC or plumbing needs. Santiago also helped us connect a new gas grill and fix a plumbing leak. Both Carter and Santiago were fast, honest, and professional. We will definitely keep using this company for our AC and plumbing work.

Blake came out to talk with me about replacing my old air conditioning unit in Colorado Springs. He explained different options for a new HVAC system without any pushy sales talk, which I really appreciated. The installation team did a great job—they put down tarps and made sure everything stayed clean, so I didn’t have to do any cleaning afterward. Honestly, I highly recommend this company. Getting a new AC isn’t the most exciting thing to spend money on, but they made the whole process easy and stress-free.

our air conditioning started having trouble during a really hot week, and we needed someone to check it out and add some refrigerant fast. blake from the hvac team came out the same day we called, which really surprised us since it's usually tough to get a quick appointment when it's so hot outside. blake checked the whole system, explained what was going on, and made sure our a/c was running great again. it's not easy to find folks who care about their customers and work so quickly, but this company really does. we’re really happy with the service and would definitely recommend them for any hvac needs.

Porter Family Heating & Cooling is a very professional and respected company. They removed our old outdoor AC unit and installed a new one along with a heat pump. During the first visit, Curtis was very helpful, explained everything clearly, and never pushed us to make a decision. The installation team showed up exactly when they said they would and finished on time. We also got a remote thermostat so we can control the AC before we get home. The person who explained the new system to us was patient and made sure we understood how everything works. I would definitely recommend this company for AC repair and installation in Colorado Springs!

Excellent! I’m so happy I found Porter Family Heating & Cooling for my AC repair. They really care about their customers and are always friendly, honest, and straightforward. When my AC completely stopped working, I called and spoke with someone who sent Walter out to my place in Colorado Springs right after I got home from work. He checked out the system and we both agreed it was time for a replacement since my old unit was really outdated. They even adjusted their schedule to make sure the new AC was installed the very next day. The team arrived early in the morning, worked hard all day, and made sure everything was running perfectly before they left. Now my house is cool and comfortable again! The price was better than any others I found, and they even took care of removing all the old equipment. I highly recommend them for any AC repairs or service, and I’ll definitely call them again in the future. They truly earned my business!

We had a great experience with the team that came out to help with our heater repair in Colorado Springs. Our heater stopped working, so Frank arrived to take a look and explained what was wrong. He was very friendly and thorough. Later, Isaac came by to talk through the options and pricing for a new heater. The prices were reasonable, and I felt comfortable with their honesty and advice. Compared to other quotes we've gotten, this company was definitely more affordable. When we're ready to move forward, we'll be calling them again for sure! Highly recommend their service if you need heater repair in Colorado Springs.

porter family heating & cooling installed two mini split ac units at our home in colorado springs. after talking through our cooling needs with their team by video call, and having santiago come out for a site visit, they helped us pick the right size and type of units to keep our home comfortable during the hot summer days. the crew, including jerome and isaac, was knowledgeable, friendly, and worked quickly to finish the job in just one day—even with the high temperatures outside. they handled both the indoor and outdoor work with a positive attitude, kept everything clean, and made sure not to leave any mess behind. we really appreciate how quiet and efficient our new ac system is, and we highly recommend them for anyone needing ac repair or installation in the area.

i had my ac unit repaired in colorado springs and couldn't be happier with the service. walter was really responsive and answered all my questions before and during the repair, making sure i understood what was happening with my air conditioning system. the team paid close attention to detail and set everything up in a neat and organized way, labeling all parts so future maintenance would be easy. i'm not usually someone who writes reviews, but the great job they did fixing my ac made me want to share my experience. definitely recommend!

After moving into our new home in Colorado Springs, we found out that the water heater, which had recently been installed by Porter Family Heating & Cooling, was vented the wrong way, according to our chimney sweep. I reached out and Curtis came out the next day to take a look. He explained the venting issue clearly and then brought his team back the following day to get it fixed right away. They handled everything quickly and professionally, and didn’t charge us for the repair. It’s rare to see a company go above and beyond like this, especially in the HVAC business. We’re definitely planning to use them again when it’s time to replace our furnace.

Curtis did a fantastic job with our furnace repair in Colorado Springs. I needed a full upgrade—removing two old heating systems and replacing them with one high-efficiency furnace for the whole house, along with all new ductwork for the lower level. Out of the six bids I got, Curtis was one of only two who really gave me confidence that they understood every detail of what needed to be done. He carefully inspected the home, explained his ideas clearly, and made sure I understood each step of the process. Curtis was patient as I considered different furnace models and system options, and he provided detailed quotes for each scenario. He always gave honest advice about what would work best for my home. The equipment he recommended was all top quality, and his bid was very competitive. Even though I ended up choosing another contractor, I wouldn’t hesitate for a second to call Curtis for any future furnace repairs or installations. If you want the job done right, he’s the one to trust.

I can't say enough good things about the AC repair service we received recently. From the moment I called, everyone was professional and friendly, from the person answering the phone to Curtis and Jerome who handled the AC installation and repairs at our home. They clearly knew their stuff and took great care to make sure everything was working perfectly before they left. It can be tough to find certified techs for this kind of work, so I was happy to find a reliable local team. If you need your air conditioner fixed, replaced, or even just tuned up, I highly recommend giving them a call. You won’t be disappointed!

After waiting all night for another company that never showed up, I remembered the great job this AC repair company did for me before. I called them in the morning, and they arrived quickly to my home in Colorado Springs. After a hot night without air conditioning, seeing their van pull up was a relief. Curtis took care of a small, routine repair on my AC unit and soon everything was running smoothly again. I also noticed that my energy bills dropped by $33 that week after the repair was done, which was a fantastic bonus. The technician was friendly and efficient, and I’m really happy with the service. I definitely recommend this company to anyone needing AC repair in Colorado Springs.

My daughter and son-in-law recently moved into their first home and wanted to know about the old furnace that came with the house. We reached out to a local heater repair company, and they responded very quickly. Jerome came out right on time, and if there was ever a delay, they always called to let us know. From the friendly office staff to the team working on the equipment, everyone was professional and helpful. We really value working with a smaller, local business. They made sure the heater repair was completely finished before leaving and took the time to explain all the details, warranties, and answer any questions we had. We’ll definitely be using them again for any future heating needs. Highly recommend giving them a call!

After having a new roof installed on our house in Colorado Springs, we found out that a nail had accidentally punctured the gas line going to our heater. The gas line was hidden behind a wall, which made it really tough to reach and repair. i called a few other local heater repair companies and their estimates were between $800 and $900 just to redo the gas lines. When i reached out to Porter Family Heating & Cooling, Jerome and Frank came out to take a look. they worked hard and quickly figured out the best way to fix the problem. they carefully cut a small hole in the attic wall (since there were a lot of beams, they kept the hole as small as possible), squeezed through, and got the gas pipe repaired without any trouble. everything was finished fast and the price was way better than the others—only $170. i’ll definitely call again if i need heater repair or service.

i've been a customer of Porter Family Heating & Cooling for a long time. i recently purchased a new air conditioner and furnace for my home in Colorado Springs. it was perfect timing because the temperatures started getting really hot soon after. the new hvac system works fantastic—keeps our home comfortable and the airflow is great. i'm also saving a lot on my energy bills, which is a huge plus. carter let me know about a rebate program i qualified for, and i was able to get $700 back just for upgrading to a more energy-efficient unit. i had no idea about the rebate until carter explained it to me. i'm really glad i chose them for my heating and cooling needs.

Curtis and Easton came out to install a new heater in my mobile home. When they took out the old unit, they discovered that the floor underneath had completely given way, which made the job more complicated. I was able to get a carpenter in to fix the floor quickly, and once that was done, the team jumped right back in and finished the heater installation without any delays. They also set up my new thermostat and made sure everything was ready for both heating now and air conditioning when the warmer months arrive. I really appreciate how professional and efficient they were, and the pricing was very fair. I highly recommend Porter Family Heating & Cooling for anyone needing heater repair or installation.

we thought our a/c was having trouble since the fan kept running nonstop and the air didn't feel cool. it had been about a year since our last hvac maintenance. scheduling an appointment was simple and quick. carter, the technician, was very thorough when he inspected our system. after checking everything, he found the issue was just a setting on our ecobee smart thermostat. carter fixed the fan so it doesn't run all the time now. even smart thermostats can be tricky sometimes! overall, great service and i highly recommend this team for anyone in colorado springs needing hvac help.

These folks truly worked wonders with my AC repair! My air conditioning hadn’t worked for years, and my old unit was over 30 years old. The team arrived right on time in Colorado Springs, brought in a new AC unit, installed it perfectly, and made sure to clean up everything—including hauling away the old system. Frank explained each step to me and was happy to answer all my questions. Carter and Jerome were also incredibly professional, friendly, and knew exactly what they were doing. The price was very fair, and the whole process was smooth from start to finish. If I could give more than 5 stars, I would! Their quality of work really stands out. I’m so glad I chose them for my AC repair needs.

After searching for a company to handle my air vent cleaning, I found that most places either had really long wait times or didn’t respond at all. I filled out an online request with Porter Family Heating & Cooling, and they gave me a call back within the hour. I was able to schedule my appointment for the same week, which was super convenient. The technician, Easton, arrived right on time during the scheduled window. Everything was set up quickly and the cleaning was done efficiently and professionally. Easton was friendly and didn’t try to upsell me on any extra services. He even offered to clean up the small amount of dust that fell during the process, which I appreciated, though I said I’d take care of it. Overall, I’m really happy with the service and will definitely recommend them to anyone who needs their HVAC vents cleaned. I’ll be using them again in the future!

after receiving some really high quotes from other companies for furnace maintenance, i reached out to porter family heating & cooling in colorado springs. i told them what another company had said needed to be cleaned on my furnace, and they gave me a reasonable quote for the same hvac service. frank helped me set up the appointment, and easton came out to handle the furnace cleaning. he worked efficiently and made sure to explain why some of the things other companies suggested weren’t actually necessary. i really appreciated the honest approach, clear communication, and fair pricing. i’ll definitely be calling again when it’s time to get my air conditioning serviced. highly recommend!