Reviews of local pros in Colorado Springs, Colorado

my heater stopped working in colorado springs, even though it's over 10 years old. i figured out it needed a new circuit board, so i bought one and called for heater repair help. santiago, the technician, arrived right on schedule, installed the circuit board, and made sure the whole furnace was checked over. he was very professional and made sure everything was running smoothly before leaving. next time i need any heater work or when i upgrade to a high-efficiency unit, i’ll definitely call this company again.

I really appreciate the service from this company! They handle regular AC maintenance for us in Colorado Springs and have also taken care of a few repairs. Every time we’ve had an issue, they were quick to figure it out and get things working again. Curtis did our most recent tune-up—he was professional, friendly, and really knew his stuff. Since our air conditioner was pretty old, I asked for an estimate on a replacement. Frank, the manager, came out to help and was also very helpful and knowledgeable. The new AC system was installed by two team members who were polite, worked efficiently, and did an excellent job. I'm very satisfied with my new air conditioning system and highly recommend this company for any AC repair or heating service you need in Colorado Springs!

I had a new heat pump installed with a gas furnace backup for my home in Colorado Springs. After getting a few quotes, I found this AC repair company offered the best price upfront, without relying on any rebate gimmicks. Jerome and the team arrived right on schedule, took out my old oil furnace, and set up the new system while handling all the electrical work smoothly. They also made sure I understood how the new heating and cooling technology works. They use top-quality equipment, including Mitsubishi heat pumps, which made me feel confident about the installation. Even better, once the rebate program starts, I’ll get some money back on the cost. The system has been running for a while now, and my energy bills for both heating and AC are much lower than I expected. Overall, a really positive experience with my AC repair and installation!

my old furnace stopped working and i needed it replaced quickly. i reached out to a few places, and curtis got back to me fast with a very fair quote, better than the others i found. the team showed up the next day and did the furnace installation. after a few days, an inspector came by and noticed a couple of issues that were actually from how things were set up years ago. jerome and frank returned right away and fixed everything for free. the person handling phone and email was super helpful and kept scheduling easy. i really appreciate being able to talk to someone directly instead of waiting on hold with a big company. choosing this local furnace repair business was the best decision, especially in colorado where reliable heat is so important.

Here’s your rewritten review, following all the requirements: --- I highly recommend this company for furnace repair in Colorado Springs! When our furnace stopped working in the middle of winter, it was a big problem for us, especially since I have health issues that make me very sensitive to the cold. From the very first call, the customer service was outstanding. Frank, the technician, showed up early the next morning with a friendly attitude. He was very knowledgeable about different furnace systems, and made sure to be professional by wearing a mask and shoe covers. Frank listened carefully to our situation and explained all of our options. He and Walter from the office worked together to help us find a payment plan that fit our budget, so we could get the heat running again as soon as possible. Even the owner spoke with us briefly to make sure we were taken care of. Not only did they fix the heat quickly, but they also helped us get financed for a brand new furnace that we could afford. Blake and another technician handled the installation and answered all my questions. They were both friendly and clearly knew what they were doing. Our new furnace was installed on Friday, and everything has been working perfectly since. Based on my experience, I can see why this company has such high ratings. If you need furnace repair or a new heating system in Colorado Springs, I definitely recommend reaching out to them!

When it came time to repair our furnace in Colorado Springs, Isaac offered us several good options to fit our needs and budget. After we picked out the right furnace, the crew was great about working with our schedule for the installation. They kept us informed every step of the way, letting us know when they would arrive, how they would remove the old furnace, and when the new one would be installed. Isaac and his team were very respectful, polite, and made sure to leave our home clean once the job was done. I also liked that they took care of all the warranty paperwork for us, which made things much easier. If you’re looking for fair pricing, fast furnace repair, and excellent customer service in Colorado Springs, I definitely recommend this company.

If you're searching for a reliable and knowledgeable AC repair specialist, I highly recommend Porter Family Heating & Cooling. I recently had a great experience when my air conditioner in Colorado Springs stopped working during a hot spell. I spoke with Curtis on the phone and he asked some thoughtful questions about my AC unit. Impressively, he was able to help me troubleshoot the issue right then and there, saving me from an after-hours service call—which would have been more expensive. Curtis suggested scheduling a visit during regular business hours to make sure everything was running smoothly and to check for any underlying problems. When he came out, he took a thorough look at my entire cooling system and made sure it was clean and ready for the summer heat. The cost for this visit was lower than what other places charge just to show up! Throughout the whole process, Curtis was friendly, professional, and explained everything clearly so I understood what was going on with my AC. It was refreshing to work with someone so honest and skilled. I’ll definitely be calling them whenever I need AC repair or maintenance in the future.

the repairman, jerome, was really courteous and well-informed. he arrived ahead of schedule during the 3-hour timeframe (even though it was a sunday), and diagnosed my issue within 10 minutes (heater battery). the cost was extremely reasonable considering how swiftly they were able to come and inspect my heater. i would definitely utilize their services again (hopefully not in the near future though). as it turned out, we needed them again and they didn't disappoint. after 3 years, our heater encountered problems while i was away from colorado springs. my wife scheduled the appointment and met with them. jerome was excellent with my wife and got our heater running in no time. we were lucky they were able to accommodate us so promptly, because it's freezing right now and the family was shivering. as i mentioned earlier, will employ their services in the future for any reason.

As the summer season approaches, we opted to get our AC system serviced. Easton showed up as scheduled and carried out the maintenance work. He was highly professional, taking the time to explain all the details of the service. We found out that our system required a new upper coil. The order was promptly made and delivered to the service center in Colorado Springs. Walter and his apprentice Curtis came at the arranged time to carry out the installation. The task was quite involved, involving the removal of the old coil and installation of the new one. They also took extra time to reassess the HVAC system and ensure it was functioning optimally. Both Easton and Walter displayed meticulous work habits and maintained a clean work environment. Lastly, we must mention the often forgotten office staff. The individuals we spoke to, including a helpful team member named Curtis, were knowledgeable, professional, and provided excellent support throughout the entire HVAC service process.

jerome worked on my grandmother's furnace in colorado springs a long time ago. when my mom needed a new furnace in her condo, he came right over and helped her out. after we had a house fire and the insurance contractors put in a new furnace, jerome gave me honest advice about the installation. turns out the contractor put in mismatched units, and without jerome's help, my grandmother would have been overcharged. he didn't even charge me for this advice. my grandmother later left me the house, and when the furnace stopped working again, i called the person who installed it before, but he said it wasn't under warranty and would cost a lot to fix. he also couldn't do the repairs himself anymore. then i tried a big furnace company in colorado springs, and their price was way too high. jerome fixed everything, told me what actually needed to be done, and saved me a lot of money. he and his son carter were both very friendly and made my mom and me laugh. they work great together. you can really trust jerome—he tells the truth and will take care of your family's furnace needs. he's an honest guy in a business where that's rare.

just recently my husband and i noticed that our thermostat wasn't working right, so we called an ac repair company in colorado springs to check it out. we left a message and got a quick call back from blake. before blake came over, i took off the thermostat cover, cleaned it up a bit, and put it back. after that, the air started working fine and the thermostat seemed okay. when blake arrived, i let him know i was unsure if anything still needed fixing. he was super friendly and checked not only the thermostat but also looked at our furnace and the ac unit outside. blake also gave us helpful tips to keep everything clean and running well. my experience with blake and the ac repair company was great. i would definitely call them again if we need help.

we contacted jerome about our hvac system, and he quickly made sure everything was taken care of. jerome really went above and beyond to make sure we had a great experience. by the end of the day, our new hvac system was fully installed, and everything was cleaned up nicely. from the start, my experience was positive. jerome gave us a few different options for our heating and cooling needs and explained everything clearly. the price was very reasonable. during the installation, the technicians worked efficiently and were respectful of our home, making sure all cords were secured properly and the area was clean, which was important to us since we have young kids and pets. when they returned to test the thermostat, jerome made sure to communicate what still needed to be done and kept us updated about their schedule. even when they had to reschedule, they called ahead and were very considerate of our family’s needs and timing. overall, the service was professional and caring. i would definitely use them again for any future hvac needs.

Right before a really cold day, our furnace stopped working. Porter Family Heating & Cooling sent Easton out the same afternoon. He did a careful inspection of the furnace and didn’t find any broken or failing parts. After running the furnace through a couple of full cycles with the thermostat, everything worked just fine. Easton thought it might have been a loose connection or an intermittent problem that wasn’t happening during the checkup. Even though the furnace is older, it was said to be in great shape besides this minor issue. I really appreciate that no one tried to push us into getting a new furnace. Overall, it was a great experience with furnace repair.

I want to say thanks to Porter Family Heating & Cooling. I'm also an HVAC contractor, but my company is up north. One of my customers in Colorado Springs had a furnace break down just before we were planning to replace it. Since my team was too far away to help, I searched for a local company that could handle the issue. I'm really glad I found them. The person I spoke to on the phone was friendly and helpful, and she let me know that Frank was nearby and could come by that evening. Frank arrived quickly, figured out what was wrong, and got the heat working again. My customer told me the service was great—friendly and fast—and he was very satisfied, which made me happy too! It's good to have a trustworthy HVAC company I can recommend to customers in Colorado Springs who are outside our usual area.

Recently, Porter Family Heating & Cooling installed a Mitsubishi mini-split system in our Colorado Springs home, and I have only positive feedback to offer. The entire process was top-notch, from the initial consultation, to the system design and installation. The pricing was reasonable, and their status as a Mitsubishi Diamond Elite contractor implies we received an even superior warranty than we would with most other services. Frank, Curtis, and Walter, their remarkable team of installers, arrived promptly, worked efficiently, produced high-quality work, and even completed the project a few days ahead of schedule. I wouldn't think twice about hiring them again, and have already requested a quote for addressing some water filtration issues left by the previous homeowners. Overall, an A+ experience. I can't recommend them highly enough!

Heater Repair Review: I recently had a great experience with Frank from the service team when I needed help with my heater. From the beginning, Frank showed real professionalism and knew exactly what he was doing. While checking my heater, he found a couple of other issues and explained everything to me in simple terms, which made me feel comfortable and well-informed. Frank fixed the heater quickly and made sure everything was running smoothly. It was obvious he cares about doing a good job and making customers happy. I also want to mention Santiago from the office, who was very helpful and made the whole process even easier. I highly recommend this team if you need heater repair. Their attention to detail and friendly service really stood out. Heater Service Review: I am very thankful for the excellent heater repair service I received. When my heating system stopped working, I called for help, and they set up an appointment right away. Easton and Frank showed up on time and were ready to get started. They not only fixed the main issue with my heater, but also checked the whole system and replaced the parts that were needed. Throughout the visit, Easton and Frank explained everything they were doing and answered all my questions. Their professionalism and kindness made the experience stress-free. My home is warm and comfortable again thanks to their great work. I highly recommend their heater repair services to anyone who needs it!

I was really worried when my AC unit started making strange noises and blowing warm air instead of cold. I knew I needed help but was concerned about the cost of repairs, and getting a new system wasn’t an option for me. I started calling different companies just to find out how much it would be. To my surprise, Porter Family Heating & Cooling offered to send a technician out to check my system and give me an estimate. When Frank arrived, he carefully looked over my AC unit, explained everything clearly, and let me know what the repair would cost—and it was actually affordable. He was very polite, answered all my questions, and made sure I understood the details. This company is truly the best! I highly recommend them to anyone needing HVAC help!

A few weeks back, my furnace started acting up, running fine for a day or two before stopping again. I tried looking up the problem online, but there were so many possible reasons. I decided to call a local furnace repair company and explained what was going on. In less than 30 minutes, a technician named Blake showed up at my house in Colorado Springs. My furnace was pretty old, and Blake took his time checking everything out. He explained to me what he was seeing—oil leaks, burned resistors, some rust and corrosion—which is normal for a furnace that age. We talked about how much it would cost to repair versus getting a new furnace, and it made sense to go with a replacement. Blake said they could have a new furnace installed and running in my home within a day or two! On the day scheduled for installation, Colorado Springs got hit with a big snowstorm—over two feet of snow. I thought for sure they would have to reschedule, but right at 10:00am, my doorbell rang. Carter and Frank were there, both smiling despite the weather. They were ready to work. Before they started, Carter asked if I had any snow shovels so they could clear the driveway and get the truck in to unload the new furnace. We all pitched in and cleared a path through the snow together. Even though there were a few challenges with the install, since my furnace was in a tight closet, Carter and Frank handled everything smoothly. After about two and a half hours, my home was warm again. From the first phone call to the final installation, everyone I dealt with was friendly and professional. I am very happy with the service I received and would highly recommend them to anyone in need of furnace repair or installation in Colorado Springs.

We had a great experience with Porter Family Heating & Cooling for our heater installation. They responded to our call right away, identified the issue, and offered us several replacement options. After we placed our order, they came out the very next day and had our new heater installed in just a few hours, making our home warm and cozy. They even gave us credit for a previous service since we upgraded our unit. The service was exceptional and the price was very reasonable. Our home feels fantastic, and we're enjoying a lower electric bill as well. I highly recommend their services!

i was referred to this hvac company in colorado springs by my sister because i needed a duct replacement. when i called, i spoke with isaac, who was really friendly and set up a visit right away. easton and carter came out to my home and took care of servicing both my ac and furnace units, and replaced the duct that needed work. they explained everything to me in simple terms, so i understood exactly what was being fixed and why it was important. isaac also told me about their maintenance plan, which includes two visits a year—one before the colorado springs summer to check the ac, and one before winter to make sure the furnace is running right. this is perfect for me since i usually wait until there’s a problem before calling anyone. plus, with the maintenance agreement, i get 15% off any repairs, which is a great deal. really happy with how they treated me and the way they run their business.

Porter Family Heating & Cooling finished a full heater repair and replacement with new ductwork in our long Colorado Springs home. There was around 250 feet of ducting and 13 vents installed. Santiago and his team always showed up on time and got everything done as scheduled. They made sure to clean up really well every day. I checked their work in the attic and could see it was done with real skill and honesty. Santiago clearly takes a lot of pride in what he does. Out of all the quotes we got, theirs was the most affordable! We would definitely hire them again. They were also great about a last-minute change we asked for, moving the outdoor unit to a different side of the house.