Reviews of local pros in Colorado Springs, Colorado

4.7 based on 20702 reviews Back to the listing
    5

    Lee has been servicing and maintaining my furnace, humidifier and evaporative cooler for several years now and I am extremely satisfied with his service and expertise!

    5

    The technician has good customer service skills. Were very knowledgeable on dealing with the work that needed to be done.

    5

    Josh was able to fix a problem quickly and efficiently. Always professional and knowledgeable and easy to work with!

    5

    I was appreciative that Josh and his team were able to install a heater on the weekend for one of my rental properties. Thank you again!

    5

    They always wear shoe covers no matter how many times they go in and out. Very respectful of your home. Lee was friendly, fast and answered any questions I had about how to maintain things. Very helpful! Thank you!

    5

    All staff of Solid Rock are wonderful to work with. Questions are answered, and I always feel supported and not pressured. Thank you all for your service!

    5

    A lot of attention to detail, which I really appreciate. Everything was explained so I could understanding what was going on. I appreciate the suggestion to move the filters from the furnace in the crawl space to appropriate places within the house, making filter changing sooo much easier.
    The new filters were put in place today, they look great and will be so easy to clean.
    Super pleased with the whole project.

    5

    Lee did a great job. He was on time, thorough and helpful in giving recommendations to insure great performance from our HVAC system. We will definitely be repeat customers.

    5

    Josh and his team From Solid Rock Heating & Air Conditioning provided a competitive bid, spent an hour with me on the phone walking through options and finalizing the system plan, set the schedule and delivered the new system on time. A significant undertaking with the replacement of an aged gas furnace with a high efficiency gas furnace and AC in the basement of the original part of the home. Also installed a second external compressor to allow a gas furnace and AC with an existing, but unused, cooling coil to provide heat and cooling to the addition to the home. This unit was in the crawl space under the addition and more challenging to access. Location of external compressors were thoughtfully placed in consultation with me. The electrical subcontractor (P&L Electrical) even quoted and then installed a pre-wire for a new electric water heater we anticipate buying to complement installation of solar power in the home. They talked over options, measured and provided a quote in an hour. Wrapped up the pre-wire work before the workday ended and accepted payment via Zelle.

    I could not have been more pleased with the professionalism and communication received from Solid Rock Heating & Air Conditioning. Josh and his electrical subcontractor P&L Electrical) were awesome. Highly recommend the company and plan to pass along their card to my daughter and son-in-law since their AC has gone out as summer approaches.

    5

    I had my annual furnace maintenance and fireplace service done, and I couldn’t be happier with the work. The technicians were on time, professional, and very meticulous with their work. They took the time to explain what they were checking, made sure everything was running safely and efficiently, and left the area spotless when they were done. It’s clear they take pride in doing the job right rather than rushing through it.

    5

    I think his name was Lee? He was awesome! Definitely an asset to this company. He did a furnace checkup and also took care of maintenance needed on the gas fireplace. Very thorough and paid attention to every detail. I would definitely use this company again.

    5

    I want to share the whole story of my experience because it really shows how much a company’s people matter.

    At first, things didn’t go well. After the initial service visit, our furnace actually stopped heating altogether. We woke up to a freezing house, and with the temperatures dropping at night, it was honestly stressful and frustrating. I wasn’t sure what had gone wrong, only that our heat was worse than before.

    But when I reached back out, they sent a different technician and that changed everything. He showed up with a great attitude, was kind, patient, and genuinely wanted to help. He took his time, explained what he was doing, didn’t rush, and made me feel like he really cared about getting our heat working again. And he did.

    By the time he left, the furnace was fixed, the house was warming up, and I felt a huge sense of relief. He turned a bad situation into a positive one, and I really appreciate that.

    Things don’t always go perfectly the first time, but what matters is how a company responds — and they absolutely made it right. That second technician deserves all the credit. Because of him, I’m happily giving 5 stars.

    5

    Quickly started diagnosing the heating system and found a couple of not so common problems. Ensured that there were no CO2 or gas leaks and even changed out the filter. Had the furnace up and running in about 45 min. Was patient with my questions. Highly recommend! Will be using at my other property. Thank you Josh and your team !

    5

    Joshua from Solid Rock just completed the annual cleaning and inspection of my furnace, and once again, I am a very happy and more than satisfied customer! Whether communication is by voice or text, Tammy is always responsive, professional and kind. Quality, integrity, honesty, and consistency exude from this business, and in today’s climate, I appreciate that very much. Their pricing is quite reasonable and I every single year, I am thankful that another happy customer referred them to me. Thank you, Solid Rock! I’ll see you in the Spring for my air conditioning. 😊

    5

    Lee came out to do a full service on my furnace. Scheduled for 12:30-2:30 and showed up at 12:30 on the dot! Did a thorough check and cleaning of my system. Including a blower cleaning. The last company charged me an additional $250 on top of the service fee! Shout out to Jen that worked around my busy schedule to get this done in the middle of winter! Can’t recommend this company enough.

    5

    Everyone I encounter is so kind and helpful.
    I am never disappointed when aI call this company. Joshua and Jennifer helped me today and did a fantastic job!

    5

    Josh and his team were amazing. I was able to get a same-day scheduling and service for my malfunctioning furnace. They were able to fix it up promptly and get our house warmed back up for the cold winter. Pricing was more than fair, and their communication and knowledge were excellent and very appreciated. I would highly recommend them for any HVAC services you might need. Thanks, Josh!

    5

    I've been using The Furnace Guy Heating and Cooling for several years. They are always thorough and do a great installing and maintaining HVAC systems. Highly recommended!

    5

    Heating system maintenance service was fantastic. David thoroughly checked and cleaned the system. He was very personable and provided great customer service.

    5

    Great customer service, professional work at a great price and honest bidding. This is the only company in town I trust for these services. Highly recommend.

    5

    I had a great experience with my recent A/C maintenance. The technician, Trevor Lento, was thorough, friendly, and very knowledgeable. He explained everything clearly and I really appreciated his honesty. It’s rare to find someone so professional and easy to work with. I highly recommend him and will definitely call again next year!