Reviews of local pros in Colorado Springs, Colorado

We have been using Robbins for our Colorado Property for quite a while and they have been wonderful. They work with our tenants on scheduling and are always prompt and efficient. I would highly recommend them.

Woke up to no hot water (boiler system). I called Robbins and Dallas was out within the hour. Frank joined him shortly and the two of them diagnosed the problem, fixed it, explained it to me, and triple checked the whole system within an hour after that. Very pleased with their expertise, responsiveness, pricing and cheerful attitudes!

I just had my yearly furnace check-up completed...was so efficient and thorough and the price is by a yearly (3 year in my case) contract. The price is very fair for the work done to keep my furnace operational. This is the very same company that installed my furnace back in 1975 and it is still doing well. It is hot water heat and even though it is old, it is such a simple system that it just continues to do the job! We have been very happy with Robbins Heating and Air Conditioning through the years.

Been using Robbins for more than 30years and have always been highly satisfied, and this time was no exception. Our technician today, Hunter, was friendly, prompt, and highly proficient just as I have come to expect from Robbins.

Lance was awesome! He made sure to do a very thorough checkup on our mini-split system. Super courteous and professional.

I highly recommend Robbins A/C, they really back up their product with outstanding service.

I had Robbins come out and service our mini split. I gave them the error I was having (low refrigerant) right after install by another entity. They charged the system and tested the output, all seemed to be good.

Sadly they didn't catch that on my two head system the wiring was reversed from the way the refrigerant lines were hooked up. It was obvious enough that when I started getting the new error I was able to self diagnose. This would have shown if the tech didn't turn both heads on at the same time to max cooling which forced both valves to open and the system could not detect the problem at that moment. The tech was respectful and good otherwise.

I reversed the wires to match the refrigerant lines and the system has been working great sense.

Brett thoroughly cleaned all components of the furnace, made multiple electrical tests, tested the gas pressure, then checked for gas leaks and carbon monoxide. He explained the whole process to us as he was working, giving us confidence that our heating system is working well and is in good shape as we head into winter. Robbins will be coming back this spring to go through the air conditioning system.

Our furnace went out during the night. Next morning I called Robbins Heating and they dispatched a tech right away. Chris came out within 45 minutes of my request for service. He checked everything over, cleaned it, and replaced a part. He explained everything he was doing and was super personable. The total cost was very reasonable and I would definitely recommend this company.

Sold me a 16 SEER ac unit but the rating on the unit was only 14.5. Paid an extra $1000 for a unit called 16 Seer. Talked to salesman and his only option was to take it out and refund our money. Brochure says up to 17 SEER. Definitely false advertising.

I have been a customer of Robbins Heating and Air Conditioning since 1995, the year they installed my original Evaporative Cooler. In 2007 they replaced my 1980’s heater with a 95% efficient furnace and electronic air filter system. A rather expensive investment which they have maintained since. In 2009 they added an electronic damper to my Evaporative Cooler. This damper Eliminated the need for a manual plate to be installed in the fall to prevent heat loss through the Coolers ducts. I have engaged Robbins to provide routine maintenance on both my Evaporative Cooler and my Heating/Filtration system since there installation.

I think I have been a loyal and trusted Customer for 2 and 1/2 decades 29 years to be exact. I had no complaints about their service until the spring of 2023. The damper they installed in 2009 quit working. I called them in May 2023 and requested them to fix the problem. They sent a Technician out with a charge of near $100.00. He placed a piece of foam rubber in the damper , to keep it open. He informed me it was to hot in the attic to work. Robbins would come back in the fall and fix the damper. In the fall I had to call and remind them they needed to complete the work. A tech came out, but said he was only there to shut down the Evaporative Cooler and start the heater. I called this spring to have Robbins finally repair the damper , shut down the Heating System and start up the Cooling System.

Their tech showed this morning said he was hear to start up the Cooler. He informed me that the cooler hah not been drained last fall. One of the primary reasons for early failure of Evaporative Coolers as water freezing and thawing in the winter leads to metal fatigue in tha Coolers Pan. I informed him I wanted the Damper Motor checked to determine if it was not receiving power from the Robbins installed 24 V transformer installed in 1995 or if the motor had failed.

He climbed a ladder to the ceiling access panel. He stood on this ladder for a couple of minutes shining a small flashlight into the atic. He never entered the attic.

He then informed me that the Damper was bad. He told me he traced the wiring from a transformer in the closet to the damper. I informed him that the transformer he was referring to was installed by me the home owner 20 years after the damper was installed by Robbins plus that with out entering the attic he could not have traced any wiring feeding the damper motor. He then informed me he would not enter the attic as it was unsafe. As there was no platform for him to stand on. I tried to ask why Robbins workers in the past had no problem working in my attic. He became irate and I informed him I thought the present workers had turned into a “cast of clowns”

I paid Robbins $85.00 service charge and requested a call back from their management to try to resolve this lack responce from their work fowce

Initially I wrote this review as a 2 star rating and redacted it however Robbins needs to step it up! I had our system serviced 3 weeks ago. Going into this service it had no problems, but now I have wet mildewing floors because their technician has now twice incorrectly reconnected the condenser hose. When I asked Robbins to pay for carpet cleaning or at least provide fans to prevent mildew they refused. When I asked them to comp the visit to make up for me needing to have the carpets cleaned they refused. Initially I gave them two stars because the technician was courteous but after he now twice failed a simple but critical task and his company refused to back his work I am out of patience. It’s now 2 days before Christmas I have family in town and my carpets are soaked!

You broke a system that was fixed Robbins. Please call me and get this properly resolved!

Update: they never called me back despite me reaching out to them approximately 6 times. I ended up paying for fans, carpet cleaning and they gave NO discount for their less than optimal work.

Shame on you Robbins!

I am completely satisfied with Dallas, and he deserves 10 stars. He found the reason our compressor failed and we never would have known were it not for his determination to figure out the reason for failure after only 3 years. Honest, trustworthy employee.

We recently had Robbins come out for an annual furnace service, Mike was our technician and he was professional, pleasant and skilled. He found a few issues with our furnace and made several suggestions. We reviewed his suggestions and opted to get a quote on a new furnace. Mike made a call and Steve came out within 30 minutes, rearranging his schedule to make it easier for our family. Steve presented different system options, sent detailed quotes and left us all the information we needed to make a good decision for our home. We looked into second opinions as a matter of due diligence and found Robbins to be the most competitive bid. George and Tom came out to do the install, they were on time and fantastic. George included my 3 year old son, making him feel like a huge helper. George and Tom went above and beyond during the entire install process to inform us, include us and be consummate professionals. We highly recommend Robbins for all levels of service for you heating needs.

Hunter was courteous and thorough in his cleaning of our furnace. Thank you Hunter!!

today 25 Sept 25 Dylan Watson came to my house and my sons house and did the yearly maintenance for both of our furnaces. He came early and did this work and did a fine job with the service of both furnaces. I would sure recommend this young man for any work and I hope to work with him in the future. Thank you all for taking good care of these things.
Marjie Mays and son Glenn Jacobson

August, 2024: As a homeowner with little understanding regarding HVAC, I rely on a tech to do preventive maintenance. This guys have been super. We have had Hunter, Dan, Dallas and most recently Frank. I highly recommend this folks.

Good customer service.

We had a brand new AC Unit installed in our recently purchased house, which was built in 1954. The Robbins team did an amazing job ensuring that everything was hooked up correctly. Because the wiring in our house is a bit older the installation took more time than expected, but they stuck to their estimate and ensured they left with the best product in place. When winter rolled around a few months later, we had an issue switching to our heater. They came out and quickly fixed the issue for no additional fee. They have amazing customer service and work ethic, and I'll be recommending them to all family and friends in the future!

About a week ago at 8pm our heater quit working, and both my small kids were sick (It was cold enough in our house that we had to turn the oven on and open the door) . We didn't have a heating company, so I looked up some companies online. I called Robbins Heating and Air (after closing) and spoke to a very pleasant young man named Hunter. Within 45 minutes Hunter was at my house, and he walked me through everything he was doing for diagnostics and answered every question I had. He was professional, knowledgeable and courteous. He was very upfront about estimates, as well. Within 4 hours of our heater quitting it was functioning and producing heat again. I cannot reccomend this company enough! We'll be using Robbins for all our heating needs! Thank you Hunter!

Dallas took great care of us! He was great at explaining the issue with my furnace, what it would take to fix it, and what to look out for in the future to keep it running well. The service he provided was light years ahead of the last HVAC company I used. I just appreciate the great customer service he provided!

The technicians were courteous, efficient, and respectful of my property. They called ahead and were even able to come earlier than was planned. I would recommend Robbins Heating & Air Conditioning to anyone needing furnace or air conditioning work done.

Excellent service and timing. They arrive on time and fix the problem! The technicians I've had are very knowledgeable, efficient, and they explain what they do to repair the issue. I especially like Robbin's 3 Service Package over a year and a half.