Landscaping reviews in Denver, Colorado

The app is very easy to use and allows me to communicate with a local pro for service quotes, schedule adjustments, etc..

John does excellent work . I'm very happy with his lawn care . He does what I need . He makes sure to fold up my gutter extensions and then put them back after he finishes . He cares about making sure the job is done right and cares about the end product

We really appreciated Katherine’s service and her attention to detail

Chad did great, however, let us cancel online and remove our own financial info. This is the reason I won't use you again calling to cancel is 1980.

I only cancelled service because I’m installing turf, but this service was great! I used this device for years - it was fast, reliable, reasonably priced, and the final job always looked so nice. Highly recommend!

I booked this service 5 days in advanced and they don't even have their own service providers. They sub contract it out and have no control if they can show up on time. THeir Tech.

Ruined an entire weekend waiting and having them delay until finally they didnt show. Had to cancel Rock and Mulch delivery. If you have an important date to meet you can not rely on this company. DO NOT BOOK

I can’t speak to the quality of LawnStarter’s actual lawn care because they’ve rescheduled my service five times. This review is based solely on customer service, which has been incredibly frustrating. There’s been no consistency, no follow-through, and no real accountability. I still don’t know if they do a good job cutting lawns—because I haven’t seen them show up yet.

I only gave this 1 star, because there wasn’t an option to give 0. I’ve used LawnStarter 4 or 5 times over the last few years, and foolishly, every single time I thought maybe I’d get a better lawn pro. I never did. Every time was a negative experience of either not showing up or doing a lazy job. Most recently, I requested a specific service day so I could unlock my back gate due to my aggressive dog. The lawn tech showed up a day early, so I wasn’t unaware and my back gate remained closed. as a result, he only did the front yard, skipped all the edging, and blew grass clippings all over my porch.

I tried to be patient, assuming he’d fix it later. Instead, he spent a week claiming he’d return, but of course, he never did. Eventually, he said he was “on the way,” but I was out of town, so I had no way of knowing he didn’t show. When I got home, the back still hadn’t been touched.

I turned off my card, but they kept trying to charge me anyway, despite my complaints. I finally had to dispute it through my bank to stop the nonsense.

Do yourself a favor and hire someone local who actually cares about their work. LawnStarter is unreliable, unresponsive, and not worth the headache.

They do a great job for me, even though I like it on the longer side and have signed up for every other week, instead of weekly. They let you choose the height you prefer (short, medium, or long) and your portal gives you full control each mowing in case you change your preferences or want to skip a week or more. I have complete control. And our yard is not easy. We have raised gardens and a brick fire pit to weed wack around. They also do a great job of cleanup with the leaf blower (quiet electric one). Highly recommend.

I would recommend lawn starters to everyone, the pros did they thing, a fantastic job.

Great service great price was able to start almost immediately after signing up and we really appreciated that.

Josh is always prompt and considerate as well as doing exactly what I ask. I accidentally kept him waiting a bit this morning to unlock the gate. 🫤 He still did a great job! I appreciate him.

My lawn had gotten completely out of control—wild, overgrown, and frankly a bit embarrassing. But he came in and completely transformed it. Within a single visit from Robert, the chaos was gone and replaced with a clean, well-manicured yard that made my whole property look better.

He was professional, punctual, and clearly takes great pride in his work. Not only did he handle the mess without complaint, but he also made sure every edge was clean and everything looked picture-perfect before he left. It’s rare to find someone who works this hard and delivers such amazing results.

The guy who mowed the lawn was amazing but good luck cancelling once you start service. I’ve been on the phone for over 45 minutes and still waiting on the ‘cancellation team’ to pick up the phone.

This is the worst company. Do not use them. I tried to get my lawn mowed for a week and they kept giving me different “pros”. None of which would answer me through the app. Trying to cancel was near impossible. They would not want to cancel saying a pro was scheduled today and they couldn’t, but the pro kept rescheduling not allowing me to cancel.

0/5 stars if I could. Do not bother with this company.

Joshua did an incredible job mowing my lawn—so thorough, efficient, and professional. I didn’t even hear him arrive; he quietly got to work and before I knew it, the entire yard was already done. The lawn looks super neat, edges are clean, and everything is evenly cut. He clearly takes pride in his work and it shows. If you want a no-fuss, high-quality job done right, Joshua is your guy. Highly recommended!

I signed up. They never got back to me. I bought my own mower. Then I got a charge for $74 for the lawn I mowed. I repeatedly tried to contact them. Their app is the worst. You can't cancel (the app says it doesn't work). I finally got in touch with someone through chat after I chased someone away. If I could give these guys minus stars I would. The worst service ever and I've been around

UPDATE: I have yet to hear from anyone to rectify this issue. My review still stands and we are still out the $ we paid for a service that wasn't done.

I wish I could give this company zero starts. Their customer service is absolutely horrible. The first mow that was done was ok. However, the second mow, looks like they ran over the grass without the mower on, so my guess is the mowers aren't maintained and the blades need sharpened.

I submitted a dispute. The only options I was given were for the pro to return to correct the issue (if their equipment wasn't well maintained and fully functional the first time, why would it be a second time) or to take a $15 credit (for a $50+ service that wasn't even really done right the first time). I chose the credit and opted to talk to someone about a different solution through their support chat, but the customer service rep was unwilling to be flexible. I either wanted a new pro out that would do the service correctly without us being charged or to just cancel the account. They have a 3 mow minimum, which I do not recall seeing when we signed up. I feel like if you're not satisfied with the service, why should you be locked in for additional services. They state there are no contracts but then turn around and tell you that you're locked in? That makes zero sense. The whole point in advertising no contracts should be that you can cancel at any time, no matter if it's after the first mow, second mow or 10th mow. I spent more time arguing about trying to find an appropriate resolution than I should have.

Stay away from this company. They do not care about their customers. Just about making money off of poor quality service providers.

This was the worst service experience I have ever encountered! As soon as I signed up this company attempted to change the terms of the agreement! I did not agree to the new terms. However, they managed to bill $9.00 to my credit card for "attempting" to mow the lawn during the last massive snow storm! AVOID THIS COMPANY!! 032921 Initially, I gave this business 1 star secondary to all the issues with which I dealt. I modified this to 3 stars after speaking with "Joey" and his sincere apology. I did not reschedule because I decided to do my own lawn - but my customer service experience with "Joey" was very positive.

Dishonest, Incompetent, and Unethical.

These TERRIBLE people have caused me several thousands of dollars worth of property damage, and I’ve lost 6+ months of peace of mind. Do NOT use this company!

I used Lawn Starter twice. On the first service, there was no damage to my property, but I spent more than an hour cleaning up after their mess. They did a lousy job. My property looked worse than it did before they arrived. Also, my car was covered in grass. You can read more about this below, but for now, I need to elaborate on the damage to my home AND car.

On the second visit things went from bad to devastating. Minutes after the stranger left my home, I took a walk around my property to survey the results. This is when I found thousands of dollars worth of Weed-Wacker damage. My car had a huge gash taken out of the bumper, my brand new downspouts were mangled, the wooden beam perimeter of my gardens were scratched, and the siding in my backyard was ripped to shreds. There are also a few vertical scratches running up the length of the siding. I was in disbelief when I discovered the damages. Clearly, Lawn Starter hires people that aren’t good enough to work for real, and legitimate companies.

I spent more than an hour on-hold waiting to speak to customer service. I was hoping to receive a call back from a manager, or perhaps have a supervisor stop by my home to take a look at the damages. Eventually, I found an email for customer service and sent over a detailed explanation of the problem, with pictures of the damages. Over the next few months, I emailed back and forth with them. It generally took several days, or a few weeks to receive each response.
It annoys me that instead of confronting me head on, they gave me the run-around via email instead. I was never given the time or attention I felt I deserved. Every response had an uninterested tone, with little information, and never once contained an apology. They treated me like I was worthless to them. I felt completely disrespected. Clearly, they were only trying to delay me.

Eventually, I asked them for their proof of insurance so I can contact their insurance company. Months have gone by, and they never responded. When a customer asks for your proof of insurance, it is mandatory to provide said proof. I never heard back from anyone.
What bothered me the most about the communication (or lack of) with Lawn Starter was the amount of stress it put on me. I’ve had to worry about this subject every day for months. They’ve robbed me of my peace of mind, which is invaluable.

Setting aside my negative feelings for their negligence, I think it is hilarious to note that they did a terrible job servicing my property. A few spots were overlooked and left unattended, meanwhile, the paved surfaces were never blown off. Twice, I was forced to spend more than an hour sweeping off my patio, porch, driveway, and walkways. It took me longer to clean up their mess than it did to cause the mess. A portion of the contractual agreement states, “...Blowing off paved surfaces...”. Therefore, amongst the damage, they failed to complete their contractual agreement, and denied reimbursement or compensation.

On their website, they boast about their “Fully Insured Professionals” , and “Quality Guarenteed: If you are not happy, we will not charge you. Simple as that.” Isn’t it ironic that they refused to reimburse me for their services? These fraudulent con-artists should be thrown in prison.

After 2 back-to-back poor services (from two different providers), I attempted to cancel the my account. Logged on and was told the only way I could do it was by downloading their app. Awesome, nothing like downloading an app you don't want to cancel a service you don't want. Then, after downloading and logging in, I tried to cancel and was told I there is a 3 service minimum and I can't cancel. Whomever is reading this, do what I'm doing now, and just contact a service provider locally, with independent reviews, and stay as far away from this platform as possible.

Edit: After reviewing the other reviews on this platform, I can see they come in 2 categories. Those who have used the platform and those who are friends with the founders. You should easily be able to tell which is which after a short review.