Plumbing reviews in Denver, Colorado
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Technician, Rory Ashley, did a great job and the shower drain is good as new. He communicated to let me know when he’d arrive and then arrived on time. He was professional and courteous and nice as could be. I wouldn’t hesitate to use this service again.
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Luca P did an amazing job. Identified issue quickly, and had it fixed in no time. He was also great with the curious dog in the house (she was a happy customer too). Will be using Mr. Rooter again for other plumbing needs!
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The service was phenomenal! I called Mr.Rooter after getting a few ridiculous quotes from other plumbers. Damian came out assessed the toilet then looked at the valves. He then went to my crawl space to look at my main line. He gave me a quote to install a new toilet and replace two new valves. He showed up early the next day with an additional plumber and because I have an HOA waited patiently for Denver Water to shut water off. He started to prepare everything he could until they came.
He explained everything he needed to do took pictures gave me a quote that didn’t change when it came time to pay.
He was respectful, patient and kind. I highly recommend Damian and Mr. Rooter. In a stressful situation he was able to assure me with confidence the job will get done right. -
I highly recommend Mr Rooter. They have excellent customer service - Bailey handled my scheduled appointment. Technician Logan Snyder is very knowledgeable and was great in taking care of us.
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Technician Rory Ashley was terrific!! Pleasant and competent, he called beforehand and then arrived on time. He completed the drain clean in a timely manner and made sure I was satisfied before leaving. He was also a genuinely nice person, which is much appreciated. I would recommend this vendor in general and Rory in particular.
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My plumber was amazing- a young, knowledgeable and professional guy- hydro jetted my bathroom pipes and kitchen pipes, installed a new kitchen sink disposal and cleaned sewer line- all in one day! He was super nice, explained everything and cleaned up after himself. I am very happy with the service - highly recommend!
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After calling six other companies who were unhelpful, pushy, and made me feel like I was wasting their time, Vincent amazing. They were friendly and incredibly helpful over the phone, actually took the time to listen, and were the only ones willing to give me average prices upfrontwothout pushing for a $100 in home estimate that was non refundable. Vincent came out quickly, fix the issues and installed a new toilet quickly with no hassle, and charged a fair price. Excellent service—I’ll be using them from now on.
Thanks again Vincent! -
I want to do a shout out to Hunter Roy, an employee of Mr Rooter of Denver. We had to have our sewer scoped and serviced, and Hunter was prompt, friendly, and very knowledgeable in his field. We had lots of questions, and he answered every one of them. He was very patiently waiting while my husband was busy on the phone to discuss the results of his inspection. It was refreshing to have someone take the time to listen to our concerns and address them. Thank you, Hunter!
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Had an unpleasant situation turn into a great experience! We had back up from a drain in our basement and had to shut down the kitchen. Rory A. Came out on the call to help find out the problem and he worked every angle to get the job done! We are so thankful for his dedication and determination to get the job Done! He went above and beyond to get us back to running again! Thank you Roto Rooter and especially thank you Rory A. Your dedication is greatly appreciated!!!
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Caleb came through very kind and knowledgeable cleared my drain in less than 30 min. Great customer service skills and work ethic. Worth every penny.
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Rory was on time, commuted his ETA, knowledgeable and efficient. The issue in the drain was resolved within 30 minutes. It was a great job and while I hope I never need the service again, if I do, he’s the one I’ll request.
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I want to thank Mr. Rooter Plumbing for a job exceptionally well done. What started as a simple drain cleaning quickly turned into a major issue caused by a different plumbing company, but Mr. Rooter stepped up in a big way.
Their manager, Karl Giesselman, was outstanding throughout the entire process. His communication was clear and consistent, he explained every step thoroughly, and most importantly he stood by his word. Instead of walking away when the situation became complicated, Karl went above and beyond. He helped relay the issue to the other plumbing company, advocated on our behalf, and stayed involved until we were able to reach a solution.
Service like that is rare. I’m truly grateful for Karl’s professionalism, integrity, and dedication to seeing the job through. Highly recommend Mr. Rooter Plumbing. -
We called Saturday afternoon because our kitchen sink drain was clogged. Rory came out before 6:30 and snaked and hydro jet our drain for a very reasonable price. Rory was also very courteous and professional during the entire job. We will definitely use Mr. Rooter again. Thanks for a great job and wonderful experience.
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I called Mr. Rooter they were able to schedule me for the same day. They sent Tye Cox who was, kind, thorough and honest. He fixed the issues we had and we are very grateful. Thank you Tye and Mr Rooter!
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Omar arrived earlier than even scheduled and had our issue fixed in under 30 minutes. Expectations and costs discussed upfront so there were no surprises. Highly recommend!
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Had a backup on our sewer line and called Mr. Rooter that morning and Robert arrived that day (on time) to do the line cleaning. He had to replace our clean out cap since it was sealed closed after not being opened for 20+ years. He found and identified a low spot in our line that was causing the backup. He completed the clean out and also scoped the line and was able to provide pictures and video of the low spot.
I am completely satisfied with his work and level of professionalism and honesty he provided. He did a clean job and was very informative.
I would recommend Mr. Rooter, ask for the Technician Robert. -
Mr. Rooter Plumbing was great to work with. We had an issue with our secondary drain line. Robert was the first technician to show up. He snaked the line from the kitchen sink. He explained to me why I had the issue that I had (water backing up from my basement shower, tub, floor drain). Showing all the grease that was in my line he suggested high pressure flushing. Took him up on it. Greatly appreciated Rory’s attention to detail. After Rory showed up to pressure flush/wash the line under the kitchen sink. He tested the lines and noticed there was still issues. Good thing he did, it backed up again. Rory was a thorough technician. He snaked the secondary drain downstairs. Pressure flushed the drain downstairs as well. Checked the system a couple of times just verifying that it was draining properly. Six month warranty gives my wife and I peace of mind. Maybe most people know this, but a good piece of advice. Just because it’s a garbage disposal doesn’t mean you should continuously throw food down it, it will eventually back up and line the drain with grease.
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I called this morning about slow drain in our main bathroom. They came out this afternoon promptly. I thought that the drains needed roto -rooting. Gage said we just needed the drain and the pee trap cleaned out. He was kind, honest and quick. No trip charge. I have used this company twice before and have been happy with their work and knowledge. I highly recommend Mr RooterTown Plumbing of Denver. Excellent employees also.
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I wanted to give a shout out toJosh Todhunter. He is so knowledgeable and professional and explained everything to me so that I understood what he was doing. I asked Josh to give me some quotes on future plumbing repairs that is needed in my house based on my experience with him. I highly recommend Josh to any future customers.
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We called a few places after discovering a mystery leak. Mr. Rooter had the quickest availability and they were the only ones able to work around our work schedules. Josh was able to come out the next day. He was so nice and professional and diagnosed and fixed the problem quickly! The price seemed reasonable. We will definitely call them next time.
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I had a very pleasant experience with Rooter Rooter Denver. I’m often nervous about needing to call a service company when I’m home alone, but they made me feel completely comfortable from start to finish.
The woman at dispatch was incredibly kind and answered all of my questions promptly. She provided clear quotes and was able to schedule service the same day, which I really appreciated.
We needed a ball valve replaced on the main line coming into the house, and Ty was fantastic. He was able to arrive earlier than expected and quickly took care of our needs. He was very professional and completed the job in about 20–25 minutes. I also appreciated that he showed me a detailed quote on his iPad, including service fees, parts, and taxes, so there were no surprises.
Overall, the experience was smooth, transparent, and stress-free. I would definitely recommend Rooter Rooter Denver.