HVAC reviews in Englewood, Colorado

I would highly recommend this company for AC repair. Our family's experience with them was AMAZING! They were professional and helpful and explained everything in great detail. They also went above and beyond to make sure that we were happy. I will use them exclusively from now on for any heating or AC need.

Working with Southglenn has been one of the best customer experiences I've ever had. Knowledgeable, professional, and timely I have 0 complaints and my AC has been running beautifully for the past 3 months.

I have been using this company for around 25 years. The company and the people that work there truly define the word "professional". They have done everything form yearly service of heaters to installing heating
in a detached building to installing a very LARGE ceramic kiln and everything is still in good working order. these folks know what they are doing and do it with a smile.

I cannot say enough to compliment this company. I can tell they are family owned and care about reputations. Until Southglenn I had been through a few HVAC companies that were so dishonest. Shawn was very professional and solved the problems the other two created, from a horrible install and bending pipes, etc... I will use this company from now on.

We had our water heater replaced this evening. Three trucks pulled up in front of our house and four representatives entered our house. The service representatives were not wearing face masks or gloves When my husband inquired about that they said they did not have any. Unfortunately, we did allow them to complete the job. We have always been pleased with there work. What I am disappointed in is myself for not asking them to leave until they had face masks and gloves. I should have asked for fewer workers to enter our home. We have a 91 year old, 71 year old and 67 year old living in this house. Southglenn Heating and Air Conditioning should also provide recommended gear for their employees during this time of COVID19.

I love this company and have met everyone in the family over the years - for repairs as well as new combi boiler/hot water heater in one house, new swamp cooler in another house, plus all the maintenance. Trustworthy, knowledgeable. I recommend them all the time.

Southglenn heating installed an Armstrong pro series heat pump and air conditioner in our newly built carriage house approximately two years ago. They did not install a back up heater. This caused the water pipe to burst December 22 when we were out of town for Christmas and the New Year. The guest house and garage were flooded for two weeks. The damage is horrendous. My husband's classic cars were affected. The entire garage has to be torn out and redone. The wood floor in the guest quarters above, dry wall, and bathroom Corian has to be torn out. The furniture in the guest quarters has been put into a container. We have since learned from Hytek Air Systems in Centennial that Armstrong pro water pumps do not work in temperatures below 13 Fahrenheit. Jake, from Southglenn Heating, who sold the system to our General Contractor and Shawn, from Southglenn Heating who installed the system, should have informed us and we would have gladly purchased the back up for our beautiful and costly carriage house. These two brothers did not do so--and now they are disavowing all responsibility for the destruction their negligence has caused. CAVEAT EMPTOR when approaching the incompetents at Southglenn heating. Better still, do not deal with them at all.
Mary Schaeffer Conroy and Tom Conroy
Southglenn replied, saying they had told us throughout the build that they recommended backup heating. This is not true. Another heating company who came to advise us after the flood, 17 January 2023, showed us that there is no room between the trusses of the attic where the heat pump is located to install a backup heating unit. The advising company also said the insulation was put over the heat pump incorrectly. We are now going with electric baseboards for backup heating.

1. Gave a call before scheduling
2. Gave a call 30 minutes before the visit AS PROMISED
3. Arrived on time
4. Respectful to the property
5. Polite and nice during communication
6. Educative
7. Found and eliminated the problem <30m.

That was a very pleasant experience. Thanks!

We had a gas leak in the piping in our house. Southglen came out and immediately identified the source of the leak and fixed it. Shawn with Southglen was very knowledgeable and efficient in getting our gas line up and running, and getting the heat restored in our house. This was during some cold temperatures and we are thankful that this problem was taken care of right away.

My wife and I were very impressed with the professionalism of this company and their technician. The technician was very mindful of COVID-19 distancing and other precautions and very courteous which made my wife comfortable. Furthermore, he was able to identify the problem with our AC and Heating quickly and had the system up and running in short order. I will highly recommend to all my friends and family and if we have any issues in the future they will have our business.

Have had Southglenn Htg & AC install
Evaporative cooler several years. They repair and service twice a year. I’ve never have any complaint as they are easy to work with, friendly and knowledgeable.

Highly recommend Southglenn heating! Family owned and operated! Will use them again in the future!! They are fast and friendly, fair in their pricing! Awesome customer service! Shawn changed out my water heater. Reliable and reasonable! ⭐️⭐️⭐️⭐️⭐️!!!

I had a furnace replaced by Southglenn Heating and had an excellent experience. They were very competitive with their pricing, no pressure, timely, and they were extremely thorough — making sure everything was done correctly and neatly. Shawn and Dawn are wonderful and I highly recommend this family-owned business.

Every time I've used Southglenn it's been a great experience. They are prompt, personable, do a good job and keep us informed. They provided pics and video of the recent repair issues as well as detailing the work so that I could submit the claim for HOA reimbursement.

Actually the smartest hvac guy I met in Denver (out of 3). The first guy who actually understood how the equipment worked and could help me troubleshoot it

Thanks

Would NOT recommend. Please read below.

I needed to replace my aging MagicPak HVAC unit and water heater for my condo rental and was recommended Southglenn. Everything seemed great with their service until I ended up having an issue with a slow/constant water leak in the utility closet months later.

I personally went to inspect the issue and found that Southglenn had put a larger diameter water heater in the tiny utility closet than what came out. The result of this was that the larger water heater and drain pan covered the floor drain where the AC condensate runs. Additionally, the installers damaged some of the skim coat concrete during installation. With the water from the condensate line now draining straight onto the floor (not into the drain, as before) the water made it's way into my subfloor and into my downstairs neighbor's utility closet.

Over multiple months, phone calls, and emails trying to deal directly with them to work it out ourselves they eventually decided to get their insurance involved, which seemed reasonable at the time. I just wanted it fixed because by them they drug out the process so long that my elderly tenant (80+ years old) having to dump a bucket of condensate water every day just so the leak didn't continue to destroy my unit or the neighbors below any more.

The issue I have is that Southglenn never took responsibility for their mistake during installation and let our respective insurances battle it out. They denied that they did anything wrong where, in my opinion, they made a big mistake during installation that ended up costing me thousands more on top of the ~$12k I already paid them for their services.

My insurance ended up coving the issue (after paying a deductible of course) but my opinion of them has plummeted and I would not consider them to be "fair dealers". In the end, they did not take responsibility for the issue and left me to deal with the fallout which is not what a respectable company does, in my experience as a landlord and business owner myself.

I've included some pictures for those interested to see, which includes what it looks like in the fixed condition. I had to hire another company to come out and do the job right.

Here's your warning, don't use Southglenn. They don't stand behind their work.

Great experience from start to finish. Everyone i came in contact with was knowledgeable, professional and competent. Great communication and customer service. No wonder they get all 5 stars.

Cory was great! He identified the issue with our tankless water heater quickly and fixed the issue. Good as new. Thanks again Behold!!

Tim was thorough and in addition to the routine maintenance, the reason for the appointment, repaired a major problem that was unknown before he arrived. He also educated me on homeowner maintenance of the furnace. Very satisfied.

Awesome Company! I had to replace my furnace in minus degree temperature and Gilles made it happen where we didn’t have to wait a long time to get it replace. Everything went well, they finished the job in a timely manner and most of all the guys (Tristan and Kendrick) very informative and friendly. I’m looking forward to doing business with this company again. Hopefully not replacing but servicing my ac and furnace in the future. Nothing bad to say! Great job guys!

Behold was recommended to me by a close friend, and they replaced my 50-year old furnace and A/c units with new heat pump/A/C/furnace equipment. I was very impressed with the professional, courteous, thorough and efficient service provided.