HVAC reviews in Fort Collins, Colorado

Nick was great! They were prompt and very friendly. Service was amazing. We are very happy with them.

Wonderful company to work with. I truly appreciate Maria, Ishmael, and Sergio. Very professional and my new system is keeping me toasty warm! God bless Cools Ducta!

Exceptionally pleased with the installation of our new A/C.
Appointment scheduling was straight forward and Maria made the process easy.
Technicians arrived on time and completed the work before the end of the day. They were very respectful and cleaned up everything before leaving.
100% recommended this local business!

We had our furnace serviced by another company in October. That handyman re-installed the front doors and shortly after their visit the heater was on the fritz. The house was consistently at a balmy 59, in the middle of the day. After explaining the situation to Maria, we were put on the emergency list. Less than 24 hours later, Nick showed up…WITHIN the work window we were given. He thoroughly inspected everything, found a broken sensor, AND took the initiative to call HomeSafe (HomeSmart) to make sure parts and labor would be covered. Thank you, Cool Ducks Team, and Happy Holidays!

I have a contract with Home Serve currently as an Xcel customer. Previously, I had been referred to McCormick Heating and Cooling (a BBB-accredited company), which I had no issues with. For whatever reason, when I scheduled my tune-up for my furnace this time, they sent it to Cool Ducts (NOT a BBB-accredited company). They are 5 year 5-year-old company with a team of 3, including one tech, owner, and admin. Juan arrived at my residence and asked me what the call was for. I stated a tune-up and to ensure ongoing efficiency since it is original to the home. Juan began performing his tune-up and quickly told me that the CO readings in my exhaust were too high. That he would do a second reading to be sure. After doing his second test, he told me that I need a new system, would have to turn off my current system before leaving, and informed me that their company offered a "financing plan" to purchase a replacement. When I asked him if there were parts that could be replaced versus a whole new system, he said that he "doesn't exactly know where the issue is- that they would have to take apart the system and bring in more advanced technology to troubleshoot". Home Serve called me soon after he left and told me that Juan, the tech, cited an issue with a specific part. I informed Home Serve that Juan told me he was "unable to locate the issue without further investigation". The Admin, Maria, of the company was delinquent and unresponsive when I attempted to schedule a follow-up with Cool Ducts.
I want to reiterate that Cool Ducts is NOT a BBB-rated company. If you look up reviews on yelp and other websites that owner (whom I have not met), Nick, responds very unprofessionally. When I booked my initial appointment, it sounded like Maria was at home, with screaming kids in the background.
My "issue" was resolved by a BBB-rated company, American Heating Air. The tech who was onsite was incredibly knowledgeable and friendly-- my report even cited that there was "No need for a replacement" of my system, but rather an adjustment to the combustion analysis.
I DO NOT RECOMMEND this business in any form or fashion.

We needed to replace our furnace and the crew at Cool Ducts helped us out. They were fast started on Friday and by Tuesday we had a new furnace. The guys were friendly and clean total work was completed in under 4 hours. We’ll call them next year for inspection and any work we may need from them. Thank you very much Daniel and Ismael the work was great.

By far the best in the biz!! Nicholas was prompt, knowledgeable and an amazing help. I was afraid I was going to need an entirely new system and he helped me pinpoint the issues and fix them quickly for a reasonable price. I would definitely recommend using this company for all of your HVAC needs. 10 out of 10.

Very prompt...showed up same day. Nick was professional, clean, and very up to date on technology. I hired him to do a 3rd party check on our furnace to validate a warrantee claim with another HVAC company. It was important that the technician be NATE certified, and so I was glad to find Nick and Cool Ducts. we had a good chat about electric vehicles too, just a great guy.

Our air conditioning system was repeatedly turning on and off, so we arranged a professional service check. The technician examined the thermostat, corrected some wiring faults, and properly adjusted the system settings. After the repair, the cooling became steady and the unit operated more efficiently. The service was handled professionally from start to finish.

Excellent communication and service quality. Everything was done smoothly and on time.

The team was very responsive and professional. They fixed the issue in one visit, which saved me a lot of time.

When the tech came to the door today, they were very nice and made me feel welcome. He really heard what we had to say and paid close attention to what we needed. He was told not to decide right away, and he didn't force anyone else to do so either. He had a good mood and was friendly.

Master HVAC Fort Collins knows their stuff! Their technician was knowledgeable, courteous, and got my heating system running perfectly.

I had a wonderful experience with a nearby HVAC service. A technician came for a scheduled check-up and discovered a major problem that required urgent care. He quickly ordered the needed repair parts and came back a few days later to do the actual fixing, even though it was the holiday season. I'm very satisfied with the service I got from this crew and am likely to do business with them again.

My air conditioner was generating a lot of noise. The repairman discovered screws that were loose and a fan blade that was worn out. He corrected everything fast, and now the unit operates properly and silently. Very helpful, very smart, and very cheap.

The expert who fixed my HVAC system saved my life. They quickly found the issue and fixed it right away. My system is now fully functional, and my home is once again cool and cozy.

Great experience working with this AC repair team. The technician was friendly, knowledgeable, and very professional. He handled the repair efficiently and provided helpful maintenance tips. The AC is now working like new.

I had an issue with my heating system not working properly, and the technicians who came out handled it efficiently. They identified the problem and took care of it quickly. Overall, the service was smooth and well done.

I really appreciate the care and attention the technicians gave when checking my older heating and cooling system. They took the time to explain everything clearly and showed me exactly why certain components were starting to fail. Their honesty and professionalism made it easy to trust their recommendations.

They put up a new HVAC unit in our house, and everything went well. The procedure was well-planned and carried out in a professional way. This system works better than our previous one when it comes to heating and cooling. We're quite happy.

Very smooth and stress-free repair experience. The technician was polite and knowledgeable, and he handled the repair with confidence. The cooling performance improved immediately after the service.