Plumbing reviews in Westminster, Colorado

4.7 based on 685 reviews Back to the listing
    5

    Trevor at Afford-a-Rooter solved my broken water main problem and restored water to my house. His team was very professional and overcame the challenges associated with replacing a 30-year-old water line. They showed up on time and finished ahead of schedule. I am very pleased with their work and I would use them again. I recommend them to others with water or sewer line problems.

    1

    While I did have a very good experience in the beginning, the last interaction I had was with Sue who YELLED on the phone over an invoice from 2 months ago. She states she left voicemails (which I never received) and the last voicemail I did receive was extremely inappropriate for a business to leave a client. Yelling over the phone and hanging up on a client is extremely unprofessional and disrespectful when I had calmly tried to address the issue as small bills like these can be overlooked. The bill was paid instantaneously after I called back, so the inappropriate behavior afterwards was not needed.

    4

    On Saturday, 3/19/2022 , I called Afford-A-Rooter to install a refrigerator shut-off valve so that my new refrigerator could be installed. I had also mistakenly shut off the hot water valve in my basement that started to leak. Jason came within the time frame he told me and fixed the leaking valve in my basement, completely replacing it with a new one.

    He also installed a refrigerator shut-off valve for me. He only had a plastic valve with him. It may have been better to wait and get the right valve because the plastic one started leaking overnight. I didn’t find out until the next day. By then, my hardwood floor was completely ruined with the water dripping from the leaking valve.

    On Monday, I called and texted Jason multiple times without getting a hold of him until I called the main office. I told him about the leak and sent the pictures I took of my kitchen floor. He came by after a few hours and replaced the leaking valve with a proper valve.

    I’m grateful for his help, but half of my kitchen floor is now ruined and unrepairable. I’m disappointed that the valve installation wasn’t done correctly the first time as advertised, especially after paying $300 for the service.

    UPDATE 6/16/2023: I'm updating my review to 4 stars from 1 star originally. Even though it took a while to get this whole matter resolved, Trevor did reach out to make things right and it was greatly appreciated.

    5

    Afford-A-Rooter was great to work with. I called the team with a concern about our water line and the team was responsive, professional and were willing to take the time to explain the entire process and answer all of my questions. They were reasonably priced and were able to get the job done well and quickly. I would highly recommend this team, and I would absolutely hire them again.

    5

    As a Real Estate Agent in this area, it's important that I have great contractors to refer to my clients. I recently had a poor experience with a plumbing/rooter company that I've worked with for a while. After having Afford A Rooter out to a property, I realized I've been missing the professionalism, courtesy and quality that a great company can provide by sticking with my previous plumber for so long. Sue in the office is awesome, Trevor took time out of his busy schedule to review some video for me and A.J. came out and went beyond the scope of work to take care of an issue I had with a main line. Call them...you won't be disappointed!!

    3

    We contacted Afford-a-Rooter because we had them do work for us several years ago. They did a great job back then, so we contacted them again to determine why our sewer line was clogged. Their representative came in and ran a camera down the line and it was obvious that it needed replaced. We asked the rep about such things as landscaping, lawn replacement, and sprinkler repair. He said that other than replacing the damaged lawn, the landscaping and sprinklers would be repaired. The crew came out and did a great job replacing the sewer line (in one day). My only complaint is that they didn't repair the sprinkler system correctly and I had to go in and do that myself.

    5

    Such a great company to work with! This is a local family run business and Trevor is very responsive and professional. This company is well established and knows exactly what they’re doing. From providing the estimate, to having the inspector show up was all like a well oiled machine. And, the most fair pricing compared to other local companies in town! I would recommend them to anyone if you’re looking to get the job done right and quickly!

    5

    Addam was very responsive and diligent in repairing my whole home's plumbing due to outdated pipes. He first came after hours for an emergency leak and provided helpful feedback on the status of the pipes. He finished the project in 2 days. I would definitely recommend Afford-A-Rooter for all your future plumbing needs. Thanks!

    5

    Great price and very professional crew. I needed to have my clay pipe replaced from the house to the city sewer line and have yard clean-outs installed. Afford-A-Rooter was much less expensive than the rest of the plumbers I sought bids from. The crew arrived at 8:30am and were complete by 4:00pm. They repaired the sprinkler line they had to cut and left nice loose top soil for me to plant grass. Pablo, Pedro and Jaime were fast, professional and ran a great job site. I would recommend them to anyone needing any size plumbing work done.

    5

    My home warranty company got me in contact with Afford-A-Rooter for 2 faucet leaks that were happening. April, who works in the office, and Jason, plumber, were both outstanding to work with! Jason came out that same night (around 7pm) though it was not an emergency to diagnose the issue. He then came out the next week to switch out my faucets - he is respectful, on-time and very neat. April has been great in promptly submitting the paperwork needed (and copying me) to the home warranty company. I would recommend their service!

    5

    We had a great experience with Afford-a-Rooter. We were under a quick deadline to have some sewer repair work done before finalizing the sale of our house. Everyone we interacted with from the company was courteous and professional. They quickly got to work to resolve our problem, despite having to deal with some bureaucratic red tape in obtaining a permit and an inspection from the city. I really appreciate the great service and reasonable pricing. I will definitely call Afford-a-Rooter again!

    5

    On a Tuesday night my sewer line backed up. I called many sewer companies but could not get anyone to come out after hours. The next morning, I called a few companies at 7 in the morning, only Afford A Rooter answered the phone. Marco arrived at 8:30 and went to work. While he was snaking the sewer line we discovered that the sewer pipe from the house to the main city sewer was very damaged. Marco at that point and Robin from Afford A Rooter showed their professionalism. They got permits and scheduled all the work. The crews that fixed the line were very professional and knowledgeable. They put up with all my questions and concerns. The job was completed on time and for less that the quoted price. I highly recommend Afford A Rooter.

    5

    I was concerned about my mainline backing up as it had already happened a couple years ago. I called them and explained the situation, (had insurance woes, long story), to Sue who was very personable and understanding. She sent AJ out the next day who was very prompt, did what was needed and managed to get my mainline completely replaced the next day. The video showed that my mainline was backing up and it could've been a disaster at any given moment. I highly recommend these folks for their goodness, honesty, and professionalism. The cost was 1/3 of what the others were charging. I did get 2 other quotes and none were anywhere near as "interested" in being helpful.

    5

    I wish I could give 6 stars. This review is a bit late coming. Last year I used Afford-a-Rooter to clear out a drain that another company charged me close to $500 to "fix", then wouldn't honor a warranty. I called Afford-a-Rooter, they came out within a couple days. They found the problem, made it right for exactly the price they told me on the phone. I expected a little more, because that happens at times with home maintenance. I was truly thankful for these guys. The tech was awesome, and so was the office staff I spoke with. I manage rentals, so I work with contractors often, this company is top notch and has earned a return customer. If you need drains cleaned, or plumbing work, call this company. Great work, and fair pricing. Thank you Afford-A-Rooter.

    5

    I called Afford-A-Rooter from our subdivision news letter looking to have two main water valves replaced. They were able to schedule me in the next morning. Jason Dodge showed up on time in his window and replaced the valves for us. He was very professional, courteous, pays attention to detail and cleanup. I had mention something to him about us getting a new washer and dryer and that I found a small leak to the washer which he looked at and fixed for us at no extra charge! We will definitely be using Afford-A-Rooter from now on!! Thanks again Jason for everything!!

    5

    When I discovered the sump pump in my crawlspace was shooting water up into the air, I called Afford-A-Rooter on Saturday morning after never hearing back from another company that did subsequent work in the crawl space after the initial sump pump install by Afford-A-Rooter this spring. Jason promptly reached out to me and came by on the same day in the afternoon to look at the sump pump. He quickly discovered that whoever had done subsequent work in the crawl space after the initial install had changed the piping and installed it incorrectly. He disassembled the configuration, made some adjustments, reinstalled, and tested the system and it worked perfectly! I am very grateful and so impressed with Jason's professionalism, quick response time, and willingness to fix another company's faulty work. I would highly recommend having Jason with Afford-A-Rooter come out to work on any plumbing issues!

    5

    I used Afford-A-Rooter last year when we were selling my Father-In-Laws house and they did a wonderful job. We had to replace the sewer and dealt with Jason Dodge, he got everything done in a affordable and timely manner. Currently we are selling our house and had to have our sewer clean and scoped, I called this company again and requested Jason. Unforutnately we were advised another sewer repair was needed at our home. They gave us a affordable price and completed the work in a timely manner. Sue the office manager is great to work with, Jason and his crew did an awesome job. If we were not moving out of the city we would continue to use them. I highly recommend this company and appreciate their work and efforts to ensure we were well taken care of. Keep up the great work!

    5

    I called Trevor late on a Monday and he came to check out my water line leak that evening. He provided a competitive quote on the spot and had a crew at my house the very next morning to repair my leak. The crew did exactly what Trevor promised in the time promised. I feel very lucky that I called Trevor as three other companies didn’t even follow up with an estimate that they had promised. I rarely write reviews, but I was so impressed with Trevor and the crew that I felt compelled to write this review. I would definitely use Afford-A-Rooter Plumbing again and would recommend to anyone for waterline problems.

    1

    This review is long overdue. I do not relish leaving negative review for businesses, but I feel it is important to warn future potential customers so they do not make the same mistake I did.

    Prior to moving into our house, the inspector found a broken sewer pipe. We hired Afford-A-Rooter because they were the most affordable option to replace the sewer line. Like many sewer repair companies, they state that they are not responsible for damage to irrigation lines. I did not think it would be a big deal to replace a few sprinkler heads myself after they were done. Unfortunately they did not just rip up a few sprinkler heads, they tore up the entire system while digging the trench. What really bothers me is that rather than admitting to it so that I would have a chance to have it repaired on the spot, they filled in the trench at the end of the job, thereby burying all of the severed irrigation lines.

    I did not realize what they had done until I tried to turn on the irrigation system a few months later. I tried to deal the lack of sprinklers in my front yard for a few years, but I eventually paid an irrigation company to repair what Afford-A-Rooter had damaged. The total cost of repairs was over $3000.

    For anyone needing sewer line repair, my advice would be to pay more for a company that will preserve the irrigation system (which means a lot of hand digging, ergo the increased cost) or pay for any damage they cause. It will cost you less in the end.

    5

    We couldn't be happier than when we were serviced by Afford A Rooter company. Not only was Jason the best tech we ever had, but went above and beyond to fix our problem. We will definitely be calling them again with any future problems we may have. Great job, quick response time and customer service was above the rest. You won a place in our busy restaurant life and will definitely keep you on speed dial.

    5

    Just want to say thank you to Adam G from afford a rooter. Adam was very helpful with a clean out of my sewer line. He definitely pushed whatever was blocking my line out. had two other companies come out the day before that wanted to replace my whole sewer line. Without even trying to clear it first. all they did was scope it and didn't bother to try to clear it. Didn't think that was right so I called afford a rooter. Thanks again Adam