Constraction reviews across the US

Not so good only one guy at paint department on Sunday telling people that the mixer machine broke down so he don’t get to much responsibility he said go to Lowe’s!! He is a funny guy with blue eyes!!

We have dealt with Home Depot ever since they have been in Katy. I have never had a problem that they would not resolve. Both with either a product or installation. That's always been important to me, how you handle our business relationship over the years. Thanks Home Depot.....

I am very very disappointed with Service quality i have received from Blinds and Shades Installation department.
we have an Arch window winch we would like Home Depot to install a blind for. They took $50+ for the man to come and take the measurement of the arch windows and others. The man came and measure every thing including the Arch windows. When we went to the store to start the selection processes, there were only the rectangular windows measurements and nothing about the arch windows. No one explain where the Arch measurement are. instead they said you have to pay $150+ for some one to come again and measure them as they needed a frame. No one told us about this in the first visit. so disappointed. but fine, i paid that, and a man came with frames and measure the Arch windows again and said tomorrow you will find the measurement in the store.
two days later my wife went to the store and no one knows about the order or the measurement, they said you should go to the other store in S. Fry Rod.
The other store have no idea about it too. We kind of lost for 2 days could not figure out why they took our money and made a measurement and Home Depot have no record.
then we got a call 3 days later from the store saying we found your measurement and please come to select the fabric. waw.... good news final. My wife went today to the store to select the fabric, and to our disappointment again, they destroyed the farms and asked us if they would come again to redo the measurements and the frame.
I mean what kind of service is this. Do you know how many times my wife have to drive to the store? how long she have to wait int he store for some one to just explain what happen. this is so bad.

There are a lot of good people who try their best to satisfy your needs.

Sent wrong dishwasher. Ask for rollers and does not hook up to sink.

DO NOT buy blinds from this place!!!!! I ordered them MONTHS ago now and still sit in my new house with zero blinds in place. They even know my wife has a medical condition that made having some blinds extremely important and assured me several times it would get done and STILL NOTHING!! PLEASE BEWARE!!!!!

My experience with your Little Rock store #1401 is one I will never forget. It was one of the best examples of horrible customer service. We purchased kitchen cabinets on 07/20/2015 and just finished the project on 10/23/2015. It took 3 months just to install an oven cabinet, pantry cabinet and utility cabinet. We began the process by ordering the cabinets with a male worker in the kitchen cabinet area who was friendly and patient. The cabinets were delivered nearly a month later only to have Blue Truck delivery damage one of the cabinets by dropping it during delivery. After a week of no contact from Home Depot, my wife called 3 different times and left a voicemail with your store requesting a call back regarding installation. I took off work early to go up to the store to speak with a manager. He said he was not aware of the situation and we walked back to the kitchen cabinet area. A female worker informed me that it was our responsibility to contact the installer. I informed her that during our ordering process this information was never disclosed and that my wife and I had never been told the installers name. Your Home Depot associate also proceeded to tell me that my wife never left a voicemail for her because she is the one who checks the voicemail and there was never one left. I proceeded to tell your associate that I personally saw and her my wife leave the voicemail for her department. She was very rude and highly unprofessional. I informed the store manager and this associate during my visit that I believed Blue Truck delivery damaged one of my cabinets. I left the store unhappy and proceeded to contact the installer, Ken. Ken arrived at my home two weeks later to begin the install. I took a day off work, so that someone was present per Ken's request. The kitchen demo began and two hours later Ken approached me stating the oven cabinet was indeed damaged. He stated that he could not proceed since that is the first cabinet that needed to be installed. He called it a day and I went to your store to speak with the kitchen cabinet department. The only worker present was the same female associate who was rude to me just 2 weeks prior. I proceeded to tell her that during the installation they discovered that my cabinet was damaged. She immediately asked me, "Did you tell us it was damaged during delivery? Who did you speak with?". I informed her that she was the associate that I told two weeks earlier. She asked how much of my cabinets had already been torn out. I told her that my wall oven was out of use until she could get the new cabinet shipped. She asked a few more questions to see if I had a stove top or sink. I informed her that I did have those items only to have her reply with "Well good, because I was going to feel bad if you didn't have those items." This was a poor choice of words to use when someone is already had a bad customer service experience with the store and especially her. This came across as if she could have cared less about my situation. She then called her factory rep for that particular cabinet and they said they would put in a rush order. The cabinet shipped two weeks later. We finally got my cabinets installed 2 weeks ago. The install team was great, but I will NEVER do business again with Home Depot. I have never known of an organization to have ZERO follow up after the sale when an installation is involved. There was never follow up to make sure we received our cabinets. There was never follow up to make sure that I was able to get in touch with the install guy after complaining the first time. There was never follow up to make sure that I received my new cabinet after complaining the second time about the damaged cabinet. While Home Depot did not officially install the cabinet, their contractor is a representation of the store. The store is 7 miles from my home and I would frequent the store on a weekly basis. After spending several thousands of dollars on cabinets and receiving some of the worst customer service, I will drive 20-30 miles to Lowe's.

I would not have home depot do anything at my home. After a month waiting for my flooring they said it couldn't be done. Don't have her do anything for you

Called to get a estimate for a window they never showed after 3 appointments.... Finally someone called on the fourth attempt to come out....I told them their services are no longer needed.... Very very unprofessional when I asked to speak with a manager he didn't care a bit...I should have went to Lowes in the first place instead of being annoyed and disappointed....

Don't use the Home Depot in Irondequoit for any home improvement projects. We custom ordered a screen/storm door, and the installer has been here multiple times for what should have been a 45-minute project. The first time he came, there was no handle. It was ordered, we had to wait two weeks, and now there are parts missing from the handle, so he had to go back to the store to get them, and we now have a door that we can't open.This is ridiculous. We also have cancelled floor and counter-top replacement projects with them because of other issues.

Love home depot that's my shop i can pick it up outside if i wanted to but like going in to look around though bought some ryobi tools very nice priced

Very competent personnel

Friendly and informed service

Bathroom stalls dirty both visits

Crisis was amazing! Helped us pick carpet padding and tile. Fun to talk to!

I got help from Ramon in Upland. I needed to purchase Shelves for Storage. He was patient with me: gave me suggestions and product names. Gave me options on transport to make delivery easy. Thank you so much!

Yesterday I purchased a platform scaffold from Home Depot Huntsville AL
1035 Memorial Pkwy NW, Huntsville, AL 35801

Upon opening the box this afternoon it was evident that someone had used it on a jobsite, boxed it up and returned it. Nobody at Home Depot checked it. It is scratched up and covered in drywall mud.

good service

Always have what I need and always a pleasure!

They had what I needed for a right price

Everything I needed cheaper than a smaller chain and some really great deals