Dock Builder reviews across the US

Will NOT answer phone calls text messages or emails about warranty repairs

Impressive business! Professionals! Great meeting Debbie in person today.

Debbie was super helpful. They have a nice dog to pet on the way out.

Showed up when they said they would and did a nice job on my lift.

We couldn’t be more pleased with our beautiful dock & Tiki. Thank you for an outstanding job. 😊

I'm a State of FL licensed GC and would never operate my business the way they have. John/Owner was very unprofessional and poor workmanship.

Good company. I've been a supplier of theirs for almost 15 years. Great personal service.
John and Debbie will take care of you.

Glen and Bill hand replaced a piling on my dock. They were professional and courteous not to mention how hard they worked to get the job done.
They go by the name "Pile Crew".

Very satisfied with the price, quality and adherence to schedule. To put it simply, Tropical Marine did what they said they would do it ! Thank you.

Needed my dock modified rep. came at scheduled appointment time, told us what they were going to do and finished the project when scheduled. Debbie responded to all emails in a timely manner which was greatly appreciated.

Tropical Marine's barge crew of Bill,Glen and Seth just completed tearing out my old dock and placing new pilings. They did a great job and I highly recommend Tropical Marine and Bill, Glen and Seth!

One of the best and most trustworthy companies in Southwest Florida. Hard workers and just some great down home people! Definitely recommended for any Marine (boat docks, repairs, boat lifts etc) construction you need!

Tried to arrange to have Tropical Marine to replace my doc months in advance, was told it would not be a problem for that time, when it came time to get it done I was told barge was broke, they were supposed to call me back to reschedule and it never happened. Ended up getting another company to do the job, and just wished I would have contacted that company earlier. Wasted a year.

We just had a dock and 10k boatlift installed by the BEST! Stop shopping around for the best quality and price, just call TROPICAL MARINE! Huge thanks to Debbie, James, Chris, Zac, Kyle, Josh and Dustin! We love our new dock and appreciate the quality of the materials and craftsmanship!

Imagine this. You worked so hard your whole life, you finally buy your first house at age 47. The house is 5 years old. The boat lift is one year old and was never used. Hurricane Ian hits. You contact the number on the sticker. Dude comes by, assesses the situation. GREAT. then crickets. I've been asking them for an estimate for 3 months. I got nothing. Then, John texts that Debbie will get back to me after the New Years. Still. No answer. Hello? Anyone home? You built this thing. You came by. PLEASE GIVE ME THE ESTIMATE. So unprofessional. I get that you're overwhelmed. But don't tease people. The clock is ticking and time is money. And they WASTED my time. I wish you luck and good fortune. I have a business and you do not treat people this way.

TROPICAL MARINE INSTALLED BOATLIFT COLLAPSES

Tropical Marine installed my boat lift in 2012. It collapsed in 2016. For four years the lift didn't even have a boat on it.
It appears that the two support brackets which Tropical Marine installed had four support bolts. The boat lift builder used three galvanized support bolts and one stainless steel on at the water line. Everything else in the lift was either stainless or aluminum. Needless to say the galvanized bolts corroded, the front bracket gave way and the bow of the boat fell in the water--sustaining water damage. I recently sold the boat the 22 foot Sea Ray for $200 as salvage.
Tropical Marine backed away from helping me, even though at first they offered to replace the bolts for $810.
This negligent a fraudulent business practice on the part of Tropical Marine could have turned out even worse than financial loss on my part if there had been a person under the boat cleaning the hull at the time of the lift collapse.

Terribly disappointed. The home is a vacation rental as we live in San Jose, California. As Tropical Marine would only do the work (seawall repair) on a Saturday, we had to wait months for a Saturday that was available on their schedule and also when the house would not be occupied in the morning. I called Thursday to confirm the work would be done Saturday morning. I was told Tropical Marine would be there at 8:00 am. They weren't there at 8:00 am or 9:00 am or 10:00 am or 11:00 am or noon. I called the office at 9:20 am and got their voice mail message that the office was closed. At 1:08 pm I received a call from Debbie (the owner) telling me they were on their way. Given the fact we had guests coming to vacation in the home at 4:00 pm I had to cancel the work. I can't tell you how upset I am. Suffice it to say, I won't go back to Tropical Marine and I will be looking for a new marine contractor.

There are many other dock builders out there. Do your homework before hiring. I would not use this business under any circumstance. They can play games all they want with DBA names and the like, but my attorney says it is okay to express my opinion. And that is all this is, my opinion. My opinion of John is low. But there again, it is only my opinion. Just be sure you get several estimates. Inform yourself about how a dock should be attached to the seawall. And be sure to observe how the ledger board is attached to the seawall, for that will affect the nature of your dock and seawall toppers for years to come. If attached incorrectly, your seawall toppers will spall and fall into the canal. Just my observation/opinion. You are free to choose this company. But I won't. Ownership changed when it was handed over by one crooked brother to the other with a DBA mask. Cheap BS. Do not use.

Just had a dock built by Tropical (over $10,000 ) in St James City .From the estimate to completion they exceeded my expectations. They were the best priced and worked fast to give me an awesome dock. Thanks . I will use them and recommend them to everybody I can. Great job!

I had a 16'X12' Dock installed. They did a terrific Job. Job was done Fast (1.5 days from start to finish) and done right the first time. Kevin, Derek and Seth were great and hard working. This is a rare experience in SW Florida but truly a pleasant one. I highly recommend them.

Tropical Marine just finished a new dock / boat lift project for me in Cape Coral. The dock exceeded my expectations - came out FAR better than I had imagined it ! Everything was a pleasure - from the initial consulting / drawings to the finished product. I am thrilled with my dock, and would highly recommend Tropical to anyone looking to get a dock built. Thanks John and Deb, and happy boating !