Electrical reviews across the US

First, the positive - I was helped promptly, got good advice, and got the part I needed. I'm happy to pay extra for service/expertise like this. But how much more? The exact part they sold me for $53 I later found is sold for just under $20 at all the big box stores. When I called back to see if there had been a mistake, I was told that their cost for this part is $43. When I suggested they try sourcing the part from a big box store who sells it for under $20, I just got the phone equivalent of a shrug. So - good expertise, but at quite a cost.

terrible service you walk in and everyone has an attitude like how dare you ask for parts or ask them to do their job!!! This store constantly gets the orders wrong, sending it to jobs at the wrong time or location this is ridiculous and costing me large amounts of money. stay away from platt!!! terrible staff they don’t even know the products they sell! home depot has more knowledgeable staff.

Check your receipts. I noticed after leaving I had been charged $55 for a roll of electrical tape. When asked about it they said "he must have put the wrong price in," without apology. Apparently manually putting in prices depending on the situation is a normal occurrence here.

A metal electrical box was $18 when a nicer version was $5 at home depot.

I returned everything else I had gotten which took 5 minutes because "the credit card machine is old, and we have put to put it in manually." Other stores don't struggle with this.

I gave a bonus star because they are close to me, which they have no control over.

Lately I’ve just been going next door. Last 5 times I’ve come in, with or without a will-call, it takes 10 or more minutes to get any assistance. Sales people tell me they have what I need and when I go to pickup they are the wrong materials. I would say use them as a last resort until they can get some decent people back in there.

Descargan rapido

Knowledgeable friendly experienced staff.

Exceptional service supporting the highest quality products=invaluable business partner.

Very friendly people. I thought that this would be a typical electrical supply store but it is not. They deal in Industrial Electronics such as PLC s, VFDs and other products for machinery.

Great place for electric supplies.

The guy at the counter was extremely rude and disrespectful, also was not knowledgeable about the product.

La persona que atiende en receiving es pésima persona. Trata a la gente de forma déspota. Parecen más robot que personas y si no tienes apoiment ni vengas. Y si tienes preparate a esperas interminables.

Bad attitude. Poor service.
Waited 4 days to be unloaded.
One of the worst facilities I’ve experienced. Avoid at costs .

Reporting this facility to all truckers page as well.

Phil is great! Always finds the material we are looking for!! Great job

Awesome

Evrything Electric that you may need. It is Rexel's goal to be the #1 electric distribution company in the world. They will go above and beyond to help you.

Not a trucker friendly place appointments only. Was the only truck there and they would not unload me.

I had a breaker fail at a friend’s house. I could not find a replacement for it anywhere except at Rexel. Their phone staff was excellent in finding my part in town and the the staff where I picked up the part was polite and efficient. Good job Rexel!!

Horrible place to deliver. Get out!

You can count on these people. You can trust them to serve you and treat you right, fair!!
Rexel is a well known provider of electrical supplies, who will have what you want or will find out how to get for you.
They are trained to know the industry, whether you need supplies for your home, school, business, hospital, government, or commercial building, these guys are a great distribution center.

Truckers stop if you dont have appointment!!!
I lose 2 days waiting next available appointment, broker told me it’s impossible to make appointment if you have 6 stops like me, I got only 2 bundles for them

Truckers be ready to get your day ruined by the receiving guy Ken Tatman. Misery loves company and he’s the prime example of that. I hope to never deliver here again.