Electrical reviews across the US
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These people are real losers....We had an appointment set and they never showed up....Tom called and said he was on the way....never showed up...if you want to waste your valuable time than call these bozos!! You will not be disappointed!!!
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Very professional and knowledgable! He was at our home within an hour and done within 45 mins and we have light!! Thanks so much!!! I would recommend his service to anyone!!
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I highly recommend this man for any electrical work. He explained everything so that I could understand and charged a reasonable fair price. He honestly saved my home from a potential electrical Fire.
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Great job on fixing my amateur wiring jobs! He even walked me through proper ways to wire switches and outlets. Came out same day and was reasonably priced. Thanks again!
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Excellent and friendly service! Fair prices, fast response, communicative - and Tom even came out at night on the same day, wow. Highly recommended. I'll definitely use again and refer to anyone I know.
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Tom fixed my issue quickly and for a reasonable price. And he was a super nice guy. Will definitely call him the next time I need help. Thank you!
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Tom diagnosed my electrical problems and clearly explained to me what the issue was. He fixed it quickly and at a fair price. I will use him again in the future.
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Providence Electric helped us when we had an electrical emergency due to a crack in our meter box. They came out diagnosed the problem and gave us an action plan and price. They even fit us into their already booked schedule so that we could have power again. Thank you so much Providence Electric!!
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They did not keep appointment with me. I called to find out if they were coming. Tom was unsure if he was suppose to be at my house. He needed to look at his schedule. He indicated he would call me back in 10 minutes. 15 minutes later He sends text stating he could make it later in the day at 2:30. I called him to discuss. He declined my call and put time into his voice message. I text him "We don't appreciate you not keeping your appointment with us. We no longer need your service. We don't trust you to show up. Thank you. " They replied by text "The text message app misheard me and wrote 2:30 when I said 10:30." I reply " You can come at 10:30 but you are to bring the fixtures for garage. Are you coming?" They reply by text " Wow you are to bring. You seem angry. Miscommunications happen. I am afraid that given the anger and lack of basic respect shown for another person. I do not want to subject myself to further abuse. There's never a reason to be so abuse of a disrespectful of a person over a scheduling error" . I type this just like it was sent to me. Bottom line ... poor communication, didn't take responsibility, no understanding of his "no show" and the cost and inconvenience to us because he was irresponsible and didn't show up and his blaming tactic. I would be careful with this guy .... this is red flag to me something ain't right. All is good if it goes well but the least little push and this guy starts judgement and falsely accusing. I am keeping my text as proof of this dialog. Thank you and good luck!!
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I was having painting done and wanted my ceiling fan replaced. I contacted Tom and he was made time to come out that day to install the special switch that the painter just could not do - fabulous and courteous.
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Did a couple of jobs at my previous home, sold the house and had the inspection done to find a myriad or issues with the electrical work performed by Tom and his colleague. Including, issues with the breaker box, no labeled correctly, popping out blank covers in the box, leaving a hole in the side of my house. They also installed recessed lighting in the kitchen, upon inspection it was discovered that duct work was damaged do to careless or aggressive install tactics Overall a shoddy job was done and I had to pay someone to come out a repair the work they did.
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Providence Electric (Tom & Brandon) helped me resolve some electrical issues with my old residence in Cotswold. They were prompt, effective, easy to work with, and reasonably priced. If i need some residential electrical work in the future, I'll call them.
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I don't know where to start with Tom. He didn't show me the respect that I deserved when he cussed at me and spewed a, "you and your wife are the kind of people..." attack on our character. Judging by some of these other negative reviews and some of his justifications in his responses it's not the first time he has gotten belligerant. Luckily my wife had left the house with our kids prior to him blasting me. He also never gave me the inspection that I paid 175.00 dollars for and I cannot count the number of times that he blew us off and had to reschedule appointments. I accepted the apology that he gave after the incident, but to be honest I just wanted him gone from the premises. In the end he checked on our job to see when he could get back in to finish and I just made up an excuse about my hardwood floor refinisher needing everybody out of the house. I would rather double pay and lose money than have to deal with Tom.
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I had a great experience with Tom. He was very prompt and we had large fixtures for him to hang. He did his work carefully and efficiently and I would strongly recommend him for residential electrical work.
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We had an electrical issue pop up Saturday morning and Tom was at our house within the hour. He fixed our problem quickly and was very friendly. We will DEFINITELY call Tom again with any future problems.
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While on a trip to Florida, my Charlotte rental lost power through a few circuit breakers. I had to leave a few voice messages at other electrical shops, unsure if I would ever receive a call back, I called a few more, Tom answered the phone on the first call. He understood the tenant had no heat and able to juggle his work force and resolve my issue late that night. He will now be my primary electrician for all of my rentals.
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As someone who just had the owner, Tom, storm out of her house, I would not recommend using Providence Electric. After 3 rescheduled appointments, he arrived an hour late (first appointment of the day), decided the job was harder than anticipated and said it was not worth it to keep working when he had more profitable jobs to get to (we had an hour consultation prior to this so he knew what work was involved when he provided a quote). When I got visibly frustrated about the hole he was leaving, he then lost his temper and went off on me about how frustrating it was that he wasn't making any money after an hour's work, slamming the door on his way out. He attacked a reviewer on Google reviews for calling him unprofessional, so I will not say that, but this is not a company you should allow in your home.
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Tom was Johnny-on-the-Spot today. He was able to save me over $2500 in un-neccessary repairs quoted from other Electricians. Tom was honest, fair and professional. His knowledge and service is a true mark of his passion and the type of company that sets the standard. I will use Providence Electric for all my electric needs.
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This company totes easy, quick turn around time for free quotes:
"Fitting another customer in at relatively short notice is easy for us because we don't have obligations to large construction jobs or General Contractors . As well I the owner of the company work in the field and dictate my own hours . So if you call with a request and need a repair the same day or the next day, no problem .As an added bonus, nine times out of 10 we answer your call. Give us a try . We will work extremely hard not to disappoint you".
My husband scheduled a quote last week, to which they could not fit us in until 10 am the following Wednesday. 10 am came and went, after taking time off work a call was placed to Providence Electric at 11am and was told the person who was coming to our home was now responding to an emergency and tried to schedule us for another week out. Completely unprofessional to not even value a potential client's time off work with not so much of a phone call and a lack of caring that we would then wait another week for a mere quote. Not recommended. -
Tom saved me when my JCPenney installers couldn't remove the oven hood that was wired into the wall so I needed someone to come uninstall the hood and install my microwave that day (I had come from out of town!). He came by within two hours of my call and did both. So reliable and knowledgeable, and the friendliest person ever. Wonderful!!!
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Providence Electric proved to be my angel. Tom showed up and saved the day. He was professional, friendly, got the job done and made me appreciate all that he did. He also may have saved my life by fixing the problem. He also educated me as to could have happened. I recommend him to anyone who is interested in an honest, hard working, knowledgeable and fair professional.