Flooring reviews across the US

North Dallas Flooring did an amazing job replacing our entire first floor of engineered wood with Luxury Vinyl Planks. They were done in a week, and besides being the cleanest contractors I’ve ever met, they nailed the stain color match of two stair steps that I was really worried about. Even those things aside, I would rate them 5 stars for excellent communication and workmanship.

I called them looking for a tile they manufactured. I had the exact SKU number of the box of tile. They had no way of looking it up, or referring me to anyone that might still have the tile in stock. How does any legitimate company these days not have the ability to look up a SKU number?

Great place. Have been there twice, but just picked out hard wood for our new home, which we just started laying down. Oscar and the team are most knowledgeable, professional, patient, and helpful. They’re simply the nicest people you’ll interact with as well. Took the time to walk me through the process since I was new to flooring. Answered all of my questions, informed me of things I didn’t even know to ask, never got frustrated. All in all, a great experience. And the price was very fair, and wide range of inventory. If I had to do it all again, would do the same. Get your flooring here. Plain and simple.

Alex & Alex installed new carpet & new kitchen floor in my home. They were very professional with attention to detail. I would recommend this business to anyone who is looking for a top notch job.

I highly recommend Carpet Warehouse on Doniphan; sales, timing, and installation; the entire process went smoothly from beginning to end. Reach out to Diana, she is the true meaning of strong customer service. Diana is knowledgeable about the products, responsive, helpful and ability to address customer needs. There was clear communication, and I appreciate her for working with my difficult schedule. I must also mention the installers arrived on time, fully prepared, very efficient, and professional. The overall service quality was truly exceptional, exceeded expectations and I would come back again. I LOVE my Plush Carpet, Thank you.

I couldn't be more thrilled with the bathroom remodel! From start to finish, Jorge exceeded all my expectations. He is very professional, friendly, and incredibly skilled. He took the time to listen to my ideas and offered great suggestions that made the space even better than I imagined. The quality of the work is outstanding, and the attention to detail really shows. Everything was completed on time and within budget. I’m so happy with the final result. Thank you New shower 915 LLC!

Great work. Fast, attention to detail. Polite, honest.

I had an excellent experience with Epoxee from start to finish. They recently came out to my home and did an outstanding job applying an epoxy floor in my garage using the “Night Fall” flake, and the results are better than I imagined.

What really stood out was their attention to detail. They didn’t cut any corners—they properly diamond cut the concrete to ensure a strong bond, took the time to restore and repair the existing cracks, and prepped everything like true professionals.

Communication was spot on throughout the whole process. They were clear, responsive, and walked me through every step. I was also really impressed with how fast they got me a quote—within the same day—and they even had availability to complete the job the very next day, which was a huge help since I needed the garage ready before moving in.

If you’re looking for a company that takes pride in their work, values your time, and delivers a high-quality finish, I highly recommend Epoxee. The garage looks amazing and I couldn’t be happier with the service.

I look forward to using them again in the future.

Claudio and the team at Epoxee exceeded my expectations. I have a design and construction background, so I am very particular. I did a ton of product research and shopped other local companies before choosing Epoxee. I got clean, high-quality work, done quickly, and at a good price. Can’t ask for better than that. I referred Epoxee to my Cousin who also had his garage treated and is super happy. Pick up the phone and call them!

Hired Epoxee to do garage on two of my properties First property was a garage virgin concrete and they prepped the floors the right way and installed a fresh epoxy with flakes, amazing work!!

The second property some other comoany installed epoxy floors and was horrible bubbles all over the garage. Epoxee then came removed old epoxy and prepped the floors and installed the new epoxy with flakes. I will attach both projects!

I just wanted to put this down. I have been dealing with Mari and Oscar of the El Paso office for many years now. I have always received the most courteous of services attention and care. But this last job - the quality of attention and the wood flooring product surpassed anything i have had with any supplier. Our clients and I are extatic at the process and the finished installed product. Thank you, thank you thank you!!!!!!!!!!!!!!!

My first experience with Wood Floors by Beto was in the early 2000's when they installed my living room floor. Then in 2007, they installed wood flooring in my master bedroom. Both experiences were professional and seamless.
Fast forward a couple of decades and a busted water heater and I am so happy to have connected with them again! Everyone in the office is so kind and professional. Maribel answered all my questions and put me at ease. Beto Jr. was just as I remembered him and he is still just as prompt and courteous as could be!
This time we were able to install beautiful hardwood flooring throughout my entire home- for me this was a dream come true!
The work crew led by Edgar arrived promptly every day, communicated with me, and were very respectful of my home and space. I work from home and was worried about noise and/or interruption but had no reason to as the job was done by experts. If you want professional quality hardwood floors in your home, this is the company to hire.

Flooring by Alex is a top-rate flooring company here in northeast El Paso!!! They get a little busy this time of year so you have to be patient. But once all the details are worked out, they come to your home and in the blink of an eye your floors are transferred don't get me wrong, they're not cookie Cutters they really get down to the details, if there are any glitches they have great customer service and they will come and fix any slightest little detail. Mr Alex himself will come over and get on his hands and knees and fix the slightest little detail and if he's not available hey will send someone who is very knowledgeable and helpful! This is a five-star company in I highly recommend Flooring by Alex!!!

Ivan came highly recommended to us by our realtor - and he did not disappoint! Preparing our home for sale generated a wide list of needs - from new carpet and tile, to renovating the master bath and repainting the entire house. We sought a few bids but Ivan quickly distinguished himself with responsive service, sage counsel and value oriented solutions. We went with Ivan and he and his teams went all-in for us…working with our aggressive timelines and gladly owning additional scopes that came up during the pre-home-sales process…all with an unwavering smile and get it done fast and right attitude. We highly recommend Ivan and the North Dallas Flooring team for when you need fair, quality and tightly managed home remodeling services. The buyer of our home remarked “You’ve done an excellent job in refreshing the home for sale” - Thanks Ivan!

Could not have been more impressed with Beto and his team! From the start of the project all the way through they were kind, professional, knowledgeable and most importantly RELIABLE! They were on time to every appointment and the installation work was perfection. 10 out of 10 recommend these guys!

We found the company to be truly outstanding. Their salesperson, Mr. Calderon, was knowledgeable of the carpet and installation process. The carpeting installers did a superb job and were extremely careful moving our furniture. In conclusion, we are very satisfied with their job.
We plan to replace our carpet downstairs or have it tiled, we’re still deciding. We will definitely hire them again.

Good service, great deal on vinyl flooring, but the product we got for the underlayment was stuck together. They were ripping apart when my husband tried to lay them on the floor.

After a very bad customer service experience at Floor and Decor, I decided to try Interceramic Tile as recommended by my contractor. The first person I approached was unfriendly so I immediately walked away from her and sought the assistance from Val. She was extremely knowledgeable and very friendly and professional. I took my time to select the tile for the bathroom floor, and found the most stunning marble floor tile for the master bathroom shower. I now anxiously wait for the arrival, which I was told would be 7-10 business days from Houston.

Hands down the worst customer experience of my life and the biggest financial mistake of my life. My home is destroyed until I can afford to spend another 30 to 40 thousand dollars replacing this floor. Not sure if there is enough room to explain all that has gone wrong. The installers were unprofessional and likely fraudulent in their estimate. At one point I was actually breaking up fights between the installers. After meticulously walking the installer around my house showing him how uneven my floor was he underbid the leveling of the floor by around 600%. After tearing my house apart he "very generously" offered to cut me a side deal for half price on the 3rd demand for more money for leveling the floor so it could be properly installed, if I paid him cash right then. They would not have even bothered to install the floor properly if we hadn't been inspecting and reinspecting as the job progressed. One area had to be redone 3 times. So fights, demands for more and more money, having to purchase some material myself because they didn't even have it at the store, damage to my walls, ceiling and furniture and that isn't even the worst of this experience. They didn't mention how much this was going to lower my floors from the tile I had before which has left me with door trim and doors that don't touch the floor, when I asked why he didn't mention this when I was talking to him about installation he said, we don't do that, which meant sure I knew that this was going to leave you with a house full of doors and trim with big gaps revealing raw edges of flooring that aren't seaedl to anything, but I don't make money off that so why would I. The floor boards are loose in areas where they didn't level properly, where they repeatedly had to replace boards in the kitchen because they scratched it sliding the refrigerator across the floor twice, then left my refrigerator full of food unplugged. Many badly joined areas. Had to be called back repeatedly to finish areas. Did a terrible job caulking baseboards and joining them at corners. Over estimated the boards and trim I needed by about 2000 worth of material which I had to load into 2 SUVs and drive an hour back to El Paso from Las Cruces so I could recoup that money. Didn't clean when they left. Left a hazy film all over the floors in main living area that has taken weeks to remove and damaged the floor. And to top it all off these floors scratch pretty easily. I purposely bought a floor with the highest protective coating offered and it looks terrible. This is our retirement home after 29 years in the military. It is a daily reminder that it will take me years to recover from this disaster. I saved absolutely no money going with LL Flooring over more expensive quotes from local flooring companies who clearly knew better what they were doing. I wake up and look around knowing I am out tens of thousand of dollars, sick to my stomach at the stress and financial costs of this experience. Save yourself, take time, save up and go with local company with more knowledge, better customer service and more professional installers. Also didn't properly reinstall closet doors, almost all of which are now damaged, one fell on me and almost knocked me unconscious. Wish pictures could show you all the scratches on the floor.

And in reply to your reply, though your third party contract is an incompetent crook. Your staff at your store did absolutely nothing but bemoan what a horrible experience this was for me and make empty promises to do something to make it right. When I asked if they could at least help get the piles of overestimated materials back to the store they said they couldn't.

From the moment we walked in, we were acknowledged by Bob Raleigh. This gentleman not only answered all of our questions completely, but also applied absolutely no pressure to buy. I loved the cushiest pad, and my wife picked a great color to complement the rooms that needed updating. The guys they sent to install the carpet only took about 4-5 hours to do all the work. They also moved the heavy things for us.

Kyle was peasant to work with. We needed to carpet match to replace flooring in one room of our house. The match is spot on! Carpet and pad are comfy. The price was competitive and insulation was quick. The installers were friendly.