Constraction reviews in Altamonte Springs, Florida

Paradise Pools By Design was the ideal partner in our pool building process. Their designer Tod was amazing and provided us a custom solution that meets our whole family's needs. Our project manager, Gator, was responsive and made sure every detail was exactly as we wanted it. Every team member we encountered was professional and worked to provide quality work. We love our pool! Thank you, Wes, and the whole Paradise Pools By Design team.

We laid out a concept and brought it to paradise. Their design team refined it and made a unique and remarkable multi tier pool. We sampled all other pool builders in the area and found the Paradise design the most refined. Also, the water works are complex in it involving several pumps some of which are a special high flow variant, multiple filters, various rain descents, pergola water features, a swim jet, and a long infinite edge water fall edge. The engineering that went into the water design and the controls is extensive and as an engineer I suspect few builders in the area could have pulled off the design with the flow and efficiency Ryan H. achieved. We've had the pool over a year now and had one controlled led go out with no other difficulties. Paradise had that replaced in short order. On Service, their field crew are fine bunch of guys both amiable and knowledgeable. If you want something special and you want quality, these are the guys to see.

Very poor service. They are way behind schedule on my pool construction. They have made many errors in the process. They do not communicate with the homeowner. My pool is still not finished 10 months after signing the contract. They broke my waterline twice and broke my gas line once through the construction.

Ok before I start it's important to understand I am a difficult person to do work for, I want things done right and built to last and to that end I will do research and use consultants to verify things are being done that way.
Before I contacted Paradise pools by Design I was in talks with a few other builders already, a lot of things I wanted to do seemed abstract to them and they didn't have good examples of what I was going for, their renditions of my design to bring it to code always made it a lot less and i wasn't excited to move forward. Then Tod Brown from paradise pools came by to quote the project and see what i wanted to do, he really looked at the space for a long while and didn't say too much besides he needed to check with the city on certain things then he will be back with a proposal. He returned days later with a design that was better than mine by far, he researched permeability of my yard and was able to make the pool area much larger and worked a amazing kid friendly beach entry from the screen door side, he also had 7’ rockwork built in a way that supported a great deck area with firepit for sitting outside or under cover and nice slide. I agreed that day even though it was more money than the other builders. Tod really impressed me with his involvement throughout the project as I have had pools built before and never saw anything like this.
They began digging pretty fast after the homeowner association gave us a hard time, Tod even had to make a landscape design that was needed for approval in a pinch. Gator my supervisor was onsite allot, this was far better than supervisors in other projects because i hardly ever saw them. He did a good job for the most part, much better than I expected from a pool company.
My deck footer was being rebarred and I noticed they were not rebaring my deck as a whole. I was concerned that I wanted it changed and Wes the owner called me and gave me a good price and made it happen. The owners were at my site a few times to make sure things went right and that also impressed me a lot.
Rockwork, I will say this was the most aggravating experience of the last decade of my life as the guy doing the rock work ego was the size of the empire state building. But... he could back it up, he was very very good. His Artistic talent is beyond what I have seen ever in other pool builds. But he did not like questions of any kind, instead of assuring me of certain concerns he took offense and would curse/yell at me and I almost had him removed from my property at one point. So if you want to be involved as your rock is being developed without stress you will need to learn to take the good with the bad because this guy was worth that aggravation 100%. He also carved a beach entry that blew my mind btw. The owners got personally involved in this situation and made it right. Wes and Ryan Holland both impressed me again here.
Screenwork was outstanding and contractors were awesome. They used really high grade screws for no rust and even bolt patterns absolutely perfect, I've never had a screen this good before. Answered my questions and concerns perfectly.
Pebble Tec contractors are not all equal but these guys delivered the best surface I ever had done, really good quality contractors, answered my questions and concerns.
Overall in my opinion Paradise pools by design was the only company in this area that could do this kind of job, Wes, Ryan, Gator and Tod made this project work without their leadership there's no way this was happening, nothing goes perfect in construction but it how you handle it is what counts and i have great respect for their team and am grateful to everyone who worked on this project, even the rock guy. This company is worth paying extra for and I would highly recommend them.

Paradise Pools by Design did a wonderful job from start to finish on our pool build. Jason’s design was beautiful—he maximized the space we had, truly listened to what we wanted, and was patient and informative as we made our selections.
Throughout the build, Vince was meticulous with every step, efficient with scheduling, and consistently checked in with us. He made himself available at any time, which gave us a lot of confidence during the process.
At the finish, Matt, the operations manager, made sure we understood how to use the app, care for the pool, and had everything we needed to enjoy it right away.
The entire experience with Paradise Pools was excellent. Every interaction with their team was professional, efficient, and personable. We felt well taken care of—and best of all, we got exactly what we imagined!
Highly recommend!

Jose and his team took care of a water damage in my home. They were very knowledgeable and walked me through the whole process. They made a stressful experience a lot easier!

Absolutely pathetic organization. Nothing but insurance chasers. Did not follow standard protocol for mold remediation even though there was step by step instructions provided by a air quality firm.
Failed to prevent the spread of mold throughout the house due to improper work habits.
Failed to protect our property during remediation causing more damage to the home.
Failed to put dehumidifiers in the house during hot Florida days,, for mold removal this is unheard of yet, they charged the insurance company thousands for so called mold removal.
Reported this firm to Servpro Headquarters as well as the BBB of Central Florida.
The need new leadership within the office otherwise they will fold.
I strongly caution anyone before using this company franchise

Servpro Altamonte is a franchise that offers quality work. Kattar is extremely knowledgeable. He looks at the broader scope of what can be involved with a ceiling leak. His shared knowledge was very valuable. He is courteous, punctual, and work very profesional, the same as Victor, and Jesus. When deciding between different Servpros, I recommend you choose this franchise and request Kattar

Had an odor in my home that I couldn't pinpoint but Servpro was able to get it out. Kattar and Victor did and amazing job cleaning and deodorizing, highly recommended team!!

First, let me start by saying that mold problems in the home have been a bit overhyped. If you are not otherwise immune compromised, or have respiratory health issues, then mold or mildew is not the lethal, hazmat, biological weapon you might have been led to believe. If it were truly that dangerous, none of us would get into our bathroom showers without respirators.

Some remediation companies have taken advantage of that fear to oversell their services. Two other companies that I had come do an estimate were committed to pulling down half the drywall and all of the ceiling. ServPro was much more reasonable and measured in their approach, even from the first phone call. They realized our mold problem could be safely and effectively resolved with a complete and careful wipe-down process, and fogging. This made the job shorter, less costly, and with less reconstruction for me to do afterward. Maybe it's because ServPro has been doing this kind of work since long before mold became the bugaboo it is today — they know the difference between what is really hazardous and what is just mildly gross, and don't fleece their customers for the one when it's just the latter.

And if you are a DIYer like me, they can work with you. I saved on the price by me being the one to remove the soft and fabric items like carpet, drapery, sofa, etc, out to the curb for free pick up by our regular waste management service. The other companies wanted to wrap and tape it, and then add on a hazardous biological disposal fee.

The manager and his crew were pleasant and personable. They were usually on time, but if they were running a little late they would call ahead to tell me. They worked hard, diligently, and with careful attention to detail. Because of that, the job took an extra day to complete. But we all agreed — better done right than too fast. And there was no extra cost for the added day.

The end result is excellent. No mass demolition for me to rebuild. Just a good, fresh paint job and it will be a new room.

If your mold problem is big, really dark, and you think you might have heard it growling at you, be sure to include ServPro in your list of expert remediation companies to come asses it and give you a quote. But if your job is minor, like mine was, don't bother calling anybody but them — they will match the right level of effort to the level of the problem. Other companies might want to charge you much more for over-doing the job.

Kattar & Victor came to my work and cleaned a large room for us. They did a wonderful job. Very professional and nice. Would recommend them for sure

We learned the hard way that they will charge so much money for an extraction and we were told it is industry standard pricing. They expected us to call our insurance company to pay for the $1,800 + bill for a 2 day job. We called in our company that does our work on our property and for taking care of the wet walls, carpet ect for 4 days no more than $500 so far. Not at all what we expected for our industry standards unfortunately.

Was having issues when my home had flooded due to a pipe bursting and the service was great. They came out and helped me out! They were very professional and on time. I would definitely recommend. Thanks kattar and Víctor

Nobody wants to deal with the headache caused by water damage due to a broken pipe. I wasn’t sure who to call for water remediation and I’m sure glad I called ServPro! From the lady who took my call Marilyn to kattar and Víctor , my on site technician, the process was smooth and easy.Kattar and Víctor was on site same day, communicated his findings, provided me an estimate and expertly executed the remediation.
I’ll definitely call them again if we ever in need of their services. Top Notch!!

I had a leak in my bathroom and Eduardo and Francisco took care of everything. They were so proffesional, they explained me step by step what had to be done. I’m so happy with the service provided. I Would definitely call them again.

The attention was great, the lady from the office Rosi helped me with my appt, the inspection was quick and helped me to solve my mold issue, I would recommend this place to my family and friends!

Kattar & Victor did an amazing cleaning of my rugs and coughs, beyond clean they have been redone, Thank you! I will call them again and highly recommend them.

I had a great experience with ServPro. Linda was willing to spend the time to answer my questions over the phone before knowing if there was any work to do in my home. Chris was forthright, respectful, and put my mind at ease. He gave me some tips on how to prevent mold growth - very helpful! I never felt like anyone was trying to take advantage of me. A quick, painless & stress-free experience. I appreciate their assistance, attitude, and way of doing business. Thanks ServPro!

Kattar & Víctor did clean up for my condo after roof blew over & caused water damage. Kattar was good about communicating about progress & took pictures to keep me updated. I had surgery & was out of town & still have not been able to see the condo. Kattar was easy to get hold of & answer questions.

Javier, Frank, Rafi, Fabian and Jesus were very professional, we had a flood in our office and they were quick to respond and make sure that everything was taken care of in a timely manner. They explained all the steps taken and answered any questions ask. Would definitely use SERVPRO again.

I used this franchise about a week ago for a water damage at my home and the crew was wonderful! The inspection was super quick and the price was the best part of it🤭 I highly recommend them!