Reviews of local pros in Boynton Beach, Florida

$400. To replace a knob on my stove. A $ 35.00 to 39.00 nob. I look it up on amazon.
I will never ask them for service again and have told my friends not to use them. I couldn't read the printed receipt from my email. Only thing on it was switch for $ 400.12 . I would have ask them to check the Red light that indicates that the burner is hot. But not after the price of the knob. I am also contacting the BBB to investigate my bill.

Appliance King is always very responsive. Great prices excellent personnel they just delivered a new refrigerator for me and it's just perfect. They were here a little bit earlier than they said which is great on time is late early is on time.

Nelson and Stephens were very professional and efficient. They called ahead of time and showed up when they said. Installed new microwave after removing old one over the stove and packed everything up and even cleaned the fingerprints. They also helped me with removing a refrigerator filter that was stuck. Would definitely call them again.

Our LG washer stopped working. There was still water in the tub and even though it sounded like it was working normally, obviously it wasn't and of course it was the weekend and Easter. I Googled appliance repair near me and Appliance King was right there. They are just down the road from us and I have passed Appliance King on Congress Avenue in Delray for years and always heard good things, so knew I should try them. I was able to make an appointment online and they followed up with me early Monday. Brian the service tech was on time, very nice and professional. He diagnosed the issue right away, had the part on his truck and he was able to repair it the same day. He cleaned up the area after he was finished and everything was left just as he found it (except for the washer - it was working). And now I am catching up on laundry! Yea! I highly recommend Appliance King to everyone having any issues with their appliances and when we need to replace the next appliance, we will definitely check them out as they also have maintenance plans as well.

I scheduled an appointment with this company to diagnose and repair a washer in our rental unit. From the very beginning, I made it clear that we are the landlords and that our tenants would be present when the technician arrived. I also provided detailed instructions regarding the location of the laundry area.

On the day of service, I received a text notification that the technician was en route. However, when I reached out to the tenants to let them know, my tenant informed me that the technician had already arrived, completed the repair, and left — all without ever contacting me to confirm the diagnosis or obtain authorization for the work.

This is highly unprofessional. At no point was I provided with a cost estimate or given an opportunity to approve the repair prior to it being performed. While the total ended up being $185 — a relatively minor charge — the situation could have been far more serious if the repair had been costly.

When I called the company to address the issue, the representative was dismissive, suggesting that the technician may not have realized the tenant wasn’t the property owner. This explanation is unacceptable, especially given that my name — clearly listed as the service contact — was on the account. It appears the company either entered the service information incorrectly or failed to communicate it properly to the technician.

I further expressed that performing unauthorized work is unacceptable and unprofessional. The representative assured me a manager would contact me by the end of the business day, but no one ever followed up. Instead, I received a receipt for the charge the following day without any explanation or apology.

Although the washer is now functional, the company’s disregard for proper communication, consent, and follow-up demonstrates a serious lack of professionalism. I will not be using their services again and strongly advise others to consider a more reliable and responsible provider.

Wenty diagnosed our problem immediately, ordered the part and back in a few days with the repair. He was timely, polite, and friendly. We are very satisfied with Appliance King! Thank you!!!

Cody was able to fix my refrigerator after a Choice Home Warranty repairman told me it couldn’t be done because I had rodent damage. It was just a matter of pressing 2 buttons to reset it and Voila! It was fixed. Plus, he could not have been nicer.

I wanted to share some experiences that I’ve had with King Appliance regarding a new purchase situation. We are a longtime customer and have had excellent luck with one of their service technicians - I wish I could remember his name, but he is excellent. We ordered a new dishwasher from King Appliance and had it installed back in October. From the get-go, the dishwasher did not properly clean our dishes and silverware. We tried every setting, but nothing worked. We called King Appliance and asked to have this dishwasher replaced as it just wasn’t functioning. They said replacing dishwasher is not their policy so they gave us a third-party to call regarding service. Officially passing the buck. We called the third-party which happened to be GE. A few days later, service man came out and first of all he told me that I should not expect these new dishwashers to clean like your old one because they just aren’t made like they used to be made???? Anyhow, he seemed skeptical that the dishwasher had an issue but ran some test using a laptop and concluded that something was wrong with this dishwasher and he ordered several parts and he said he would be back to install the new parts. The parts showed up a couple weeks ago and he is scheduled come next week. My family had a lot of fun as we all hand washed dishes because the dishwasher we just bought doesn’t work. They all said where’d you get it? I said King Appliance they said we will never go back there again. Literally, it was the funny, funny, funny topic of our Thanksgiving dinner . Ha ha ha. My holiday dream is to have a functioning dishwasher by Christmas. Needless to say when you spend many hundreds of dollars on a new dishwasher, you expect it to work or at least get repaired within a couple days. Between the 50 people we had at our house for Thanksgiving (It was a great day and I’m grateful for my) who laughed about King Appliance and their awful service and this Google Review, you’d think the company would run over here and put in a new dishwasher… How much money are they saving not giving me a product that works and taking care of me urgently? Word-of-mouth is a powerful thing and the folks at my Thanksgiving dinner and the Google review are now aware of how Appliance treats a good customer. Such a bad business practice. I’ve been handwashing dishes For two months, which is probably good for me and I’m not whining. I’m more grateful for an operational dishwasher than I ever was before. In fact, one of my nieces said at Thanksgiving when we ran out of the table, I am grateful for our operational dishwasher and the whole table laughed. And her sister is sitting next to her said I am grateful that I don’t buy things from King Appliance - Everyone laughed and laughed. Laughing aside,I am extremely disappointed with King Appliance and this dishwasher that’s been sitting in my house for two months going on three months and doesn’t work.

My new dishwasher was installed today. My installer, Nelson, went above and beyond to assure everything was perfect. The layout of my cabinets made it much more difficult than the average installation. Nelson tackled any problems and made sure my dishwasher is installed correctly. Nelson is definitely a huge asset to your company. Thank you!

The tech Cody was excellent. Knowledgeable about the machine. After looking at our setup he diagnosed and fixed two problems I didn’t even know about. Great job would highly recommend.

Jordan was prompt, professional, and fixed my fridge quickly and efficiently. He explained the issue clearly and had everything working perfectly in no time, highly recommend his service.

We were getting a lot of crystallization within our freezer and thought we would either need a new refrigerator freezer or to replace the seal and as it turned out, it was only the drawer that was misaligned and it took Jordan less than three minutes to figure that out. He was terrific! I highly recommend this company.

jerome and steven were terrific! Jerome is very calm and handles everthing very smoothly. they did a great installation for us! very happy with their expertise!

Appliance King of America was just wonderful.
Not only did they come the same day I called 1/2/26 but within the time frame they stated. My refrigerator/freezer died on New Years Eve.
Wentzy was my technician. He was so kind and very helpful. I had mentioned that we had a 2 minute power outage on New Years Eve. He said he had just come from another customer that also had the outage. That man’s refrigerator came back on after turning off and on the circuit breaker. Mine was similar. I did need a part but my 23 year old refrigerator/freezer was up and running.
I am so pleased with their honesty and workmanship. I would hire them again in a heartbeat. Thank you so much!!Judith Higley

I had a great experience working with Julie in customer support. She was professional, responsive, and genuinely helpful throughout the entire process. She explained everything clearly and made sure the issue was taken care of without any hassle. Customer service like this is hard to find — Julie did an excellent job.

My Bosch microwave was hit with a power surge so I called and spoke to Mary Lou and she told me they can fix Bosch appliances so the diagnostic visit was scheduled for the next day. Their policy is that if they come out and diagnose the problem, but I refuse the repair service, they keep the service call of $160. In other responses to negative reviews, the service call charge guarantees a proper diagnosis, so I wasn't too concerned about their high service call charge. The technician looked at the outside of the microwave, never pulled it out of the wall to open it up and look at the actual workings. He called someone and actually, within earshot, told the person on the other end of the phone that he had never done one of these repairs before, with confidence, he told me it was the outside control panel, looked up the price, told me it 's very expensive and it needed to be replaced. I agreed to the repair and paid a deposit of $808. He would be back that following Monday to install the new part. Needless to say, I was not feeling great about his ability to fix it so I actually asked him if he thought he could really fix it and he said "that's what we do". He showed up on Monday with the new control panel face, pulled out the directions and started to read. He proceeded to slightly pull out the microwave and follow the directions on how to install the front panel. After about 30 mins., he had the new part connected and it still didn't work. He said it must be something burned out in the electrical system of the microwave and that I would need a new one. He said Mary Lou would refund my money. Then he left. Since I had no confidence in this technician, I called another appliance repair company. They came out that afternoon, completely opened up the "guts" of the microwave and found the burned out circuit board and two switches-they showed me the burn marks and explained the replacement process. They returned the following day with the parts and it was fixed within 30 mins. I was thrilled .
Due to no fault on my part and ALL the fault on the company and the technician, who was nice, but was not the most professional, they refused to refund my $160 service call after misdiagnosing the problem, admitting he had never done a repair like mine, and then telling me I needed a completely new microwave which would have cost about $4000. So Mary Lou is willing to face a charge back for my payment, bad business practice, and a horrible review for $160. Stay away from this company. They showed no ethics nor apologized for their terrible service

I had a great experience with this appliance company. Julie in customer support was extremely helpful, kind, and patient throughout the process. She took the time to understand the issue and helped get it resolved quickly and smoothly. It made a frustrating situation so much easier. Thank you, Julie, for the excellent customer service!

Appliance King is always very responsive and prices are very reasonable. Our technician Cody did an excellent job first in diagnosing the problem with one of the burners on our older range, and then in making the repair. He is knowledgeable and professional, arrived on time, protected our countertops and cleaned up. Highly recommend!

These guys at suncoast are the best! They turned my house into a home. All the work they did was top notch, the price was right and the customer service was excellent. Brendon was at my home and I am very happy with the outcome. Will be using them again! Would not go anywhere else. Suncoast all the way!

The guys did an awesome job installing my lights. Quick and clean! Highly recommended!

I had Sun coast electric come out last year to replace my electrical panel. Dylan and the other technicians were professional, showed up in company vehicles and apparel. The work was done in a very efficient and tidy manner. I write this review today because I had contacted them this morning regarding a breaker that was not resetting. The same technician came out, Dylan, who quickly replaced the breaker, all under warranty! PS, when I say quick, I mean, I called them in the morning, they had a technician out here within a few hours. Fantastic customer service! I highly recommend.