HVAC reviews in Cape Coral, Florida

fake place i come here and closed nobody here

Celinda & Eduardo were great! Unit works great!

great company honestly the best ac company I have ever used! I will be a customer for life!

I have recently changed my original review after numerous visits I ended calling another company and I'll leave it for people to make their own decisions

This Company work very fast and help you with your problems not like other Companies. I highly recomend this Company they work excellent.

We are very happy with the way this company handled everything. They were very professional and fast. We would recommend them to everyone.

The best SERVICE of any AC company that I have ever used. Fast clean work. I would recommend them to everyone!!!!

Very nice and professional people, explained every detail of the job. Always on call if needed. Highly recommend this company.

Great people to deal with! Very Professional service and my house is ice cold! they did an excellent job. I would highly recommend!

Big mistake by hiring these yahoos! They didn’t do what they were contracted to do. They only took cash for doing the work. I can only imagine that was to avoid paying taxes. Sometimes they answer the phone, they never do what they say they’ll do. I was dumb, you don’t have to be.
BE WARE!

Air broke last night and the EC Air Pro team came out the next morning. Great service, great price. I always recommend.

Great experience overall. Amazing customer service and the technician was very professional. AC is working perfect.

Very knowledgeable and experience individuals, I was very happy with the service they provided in a timely manner. Very happy with the results of my new AC in my 2400 square feet house.

I had my whole unit installed by ec air pro, the owner Eduardo was there working with his employees making sure everything was done correctly, my husband and I are very pleased with the job, my electric bill when down,
I recommend ec pro air to all of my friends, very reasonable prices, and ver punctual.

A/C broke Thursday evening and with a quick call that evening, EC pro was there the next morning to install a new A/C unit. They were speedy and efficient. They had competitive prices and great customer service!

Great service and very professional. The EC Air Pro crew did an amazing job which is now reflected on my electric bill. Highly recommended!

EC Air Pro is the best AC company I have ever dealt with. They were right on time and finished the job on the same day. I couldn't be more happy about the work they performed. Finally, I have an AC that works!

I had a entire new system installed including relocating the air handler to the attic, insulation, new ducts and new returns from every room they even put a new slab for my unit to sit on outside. Eduardo and his crew got it done in one day it was truly amazing. The best part is that they definitely have pride in there work and don't cut any corners. My house stays super cold even with this 108° heat index we are having. And the best part is that every room is ice cold even with the doors shut. They went above and beyond to meet my crazy demands. Thank you EC Air Pro!!!!!

Last year, I had this company installed a new air conditioner for me. It was hard to get call backs, but eventually it was done, the unit was installed and I had no further complaints. This year I called in July to get an annual maintainance check on until. They set up a date but no time. I was told by the operator she would call me the day before to give a more accurate time table. I received no call the day before. So, the morning my service was to be done, I called an asked again, as I had errands to do, and did not want to miss the visit. She asked if she could call me right back (thinking she would probably check with the service man). I agreed. I received no call back, and no one showed up to do the service. Costumer service is not the area a company should fault at. If anyone reading this is thinking of using their service, I would think again.

ADDEMDUM: I received a phone call from the office at EC Air Pro in response to my above review. She appoligized and took ownership of the lack of follow through and asked to allow them to set up a complementary service in August. I agreed. I received a call from the office the day before the visit stating someone would be there between 10 and 11AM. The day of the service I received a text message to confirm their visit. Then I received a text telling me they would be here in 30 minutes. They were on time and very curious and efficient, explaining everything they were doing. I changed my rating based on how my complaint was handled. Like I said, customer service should be number one, and in this case, it was.

They came out in August 2021 and repaired a very bad install on a new ac by a different company that the previous home owner hired. They then came out in January 2022 and found a loose wire connection in 5 minutes that was causing my heat pump to blow cool air. Very satisfied with them so far.

I just called to have EC pro come and check a leak in my AC unit and girl proceeded to ridicule me for not knowing how to service the unit that they installed a little over one year ago. I informed the snarky girl on the phone that THEY never told me how to maintain the unit other than changing the filters regularly which I do. I would have gladly had the unit properly maintained had I been informed of this information. I know nothing about AC units. So unprofessional and lacking in courtesy the manner in which she spoke to me.
Also I have attached a picture because I wonder if this is this how the drain pipes are supposed to be installed? It is in the middle of my garage ceiling. Probably not. I let that go when they installed it. I shouldn’t have. Very frustrated customer.