Appliance Repair reviews in Clearwater, Florida

4.8 based on 442 reviews Back to the listing
    5

    My wife is thrilled!

    Before SAR repair helped us, our refrigerator door had to be slammed shut but never really fully shut! Then an alarm would go off reminding us to “close it harder!”

    After the SAR technician’s visit, our fridge door closes perfectly every time, with no slamming!

    No more alarms, no more worry!

    The tech was thorough and knew his stuff. The next time there are any appliance problems, we’ll call SAR.

    My wife couldn’t be happier!

    John and Linda

    5

    Max was fantastic. Came in went right for the dryer put the new part in 20min tops. Very satisfied.with him and his work. I will be sure to tell my boss that this company is good.

    5

    Max was professional, on time and courteous. He fixed our fridge quickly and at a fair price. 5 out 5 stars. I would use his company again, I highly recommend.

    5

    Prompt, courteous, timely, professional, worked clean and fixed the problem with my refrigerator. I have zero complaints, and highly recommend this service!

    5

    Used these folks several times and always pleased. Thanks again!

    5

    Max came out to fix our dishwasher and had us up and running quickly. He knew exactly how to troubleshoot the issue and worked efficiently to diagnose and correct the problem. He cleaned up his area and there were no hidden charges. Highly recommend!

    2

    I will not use this company again. I had some trouble with my above stove microwave oven. I called SAR Appliance repair since they were listed as an authorized Samsung Appliance repair company. When I made the appointment, they told me they would come by the next day between 2 pm and 4 pm. They arrived around 4:20 pm. The repair man spent some time diagnosing the problem and told us our microwave needed a new switch of some sort. He did not provide a great deal of detail as to why. He said the switch would cost around $220 but he did not have one with him. He said he'd have to go back to the shop to get a new switch. We agreed to the price and told him if he could fix the microwave before 6:30 pm that we would agree to having the service done. Indeed, he left our house and returned an hour later with the needed part. And, he fixed the microwave around 6:20 pm for $223.26. He took my credit card to pay the bill. He said he could not give us an invoice or bill, but that he would send me one via email. Since that time, 8 days ago, I have yet to get any documentation, invoice, bill, warranty or even a return phone call. This, despite my three calls and four text messages and an email message to their office requesting a copy of my bill. The repair man said there was only a 30 day warranty on parts and labor for the new switch he installed. Seems like the warranty should be at least 3 months or more. And, without an invoice, I have my doubts that SAR Appliance would even honor any warranty.

    Update: Once I posted this review I received a telephone call from the Office Manager at SAR Appliance. She apologized for my inconvenience and explained that when she sent my invoice she inadvertently put in my email incorrectly. While i was on the phone she resent my invoice and it came through on my email account. She also extended my warranty on the part I purchased. At this time, I am pleased with the follow up on their part and will use the service again.

    5

    Thank you for the super speedy service. Crystal ❄️ Jewels are back. Heard the sweet sound of ice cubes clinking!

    5

    The first repair did not entirely fix my problem but they did come back and did not charge me a service charge!

    5

    Max was great. Gave us instructions for if we have any more problems. Thanks

    5

    Nice gentleman. Respect of our home. Honest and upfront with quotes.
    (Just need to phone ahead next time)

    5

    Would recommend for appliance repair.came out the day I called. Max fixed my Whirlpool dryer quickly with a new heating element.

    5

    I was able to secure an appointment immediately. Service person showed up on time. He diagnosed exactly what was going on. This is the second time that I use SAR Appliance Repair They have been wonderful and we will definitely use them again. I find them trustworthy and their prices are very reasonable

    5

    Highly recommended. Great company to work with. Fair pricing, honest and processional. We had a broken refrigerator which took a few days to receive the required part replacement. They were compassionate enough to come at 10:00 PM for the repair, taking into consideration that I have a disabled son with refrigerated medications. Our technician, Max was outstanding. We will definitely use them in the future. Thank you, SAR for getting the job done as fast as humanly possible. So appreciated!

    5

    Max, the repairman, was very efficient and took his time diagnosing not just the problem but also checked for other issues. Tha part is on order and all is well. Very pleased with service and responsiveness. Highly recommend!

    5

    My technician Max was well thorough in fixing my dryer. He took all the steps to try and find the problem and eventually found it and repaired it. Pricing is not that bad. Pretty reasonable. Would recommend.

    5

    I highly recommend SAR. Max has successfully repaired both a refrigerator and most recently our microwave. In the case of the microwave in about an hour diagnosed and fixed it with a new diode he had in his tool bag!

    5

    The technician Max K is a problem solver with good technical expertise and skills. He identified the problem with my refrigerator quickly and fixed it on the spot. He also explained to me the cause of the problem and the potential repair needed in the future. I am very satisfied with his service.

    3

    I am very disappointed with their service on our refrigerator repair. Felt very lazy and incomplete. Our freezer is not defrosting properly and gets completely frosted over every few weeks. SAR came in July and while the technician was nice, he didn't do much in terms of diagnostics. My husband was the one who moved the fridge and offered the only idea he had, broken gasket. Ultimately the tech just recorded that as the problem, told us parts aren't been made for this refrigerator anymore and just get a new fridge. We paid for his visit and the fridge was still broken.

    Since the fridge is pretty new still and quite expensive, we still tried to fix it. That's when we researched and figured out ourselves that it was either the defrost thermostat, sensor, or heater that isn't working. When we turn off the fridge and let it defrost on its own and reuse it, it actually works again, just fine. I reached out to SAR again in November and asked if they could make things right, truly diagnose the problem and then we would be happy to go with them for repair. They only answered my calls one time, then ignored me and just emailed my husband to say they won't help us.

    If a fridge isn't defrosting, it seems like checking the defrost heater, defrost thermostat, and defrost sensor would have been among the first things that a tech should do. Very disappointed that they wouldn't come and try to make things right after blowing the diagnosis the first time. They don't seem that knowledgeable in fridge repair overall to be honest. I would not recommend SAR repair

    5

    Excellent company! They fixed my dryer and figured out what was wrong. The technicians were so helpful and knowledgeable. Highly recommended!

    1

    Fake phone number.