Electrical reviews in Clearwater, Florida

Stay away from these people. Choose literally anybody else to install your solar panels! We chose Greenhouse Solar and Air to install solar panels on our home and it was a disaster. The contract was signed in September, the panels installed in November. On installation day, we found out they had not gained all of the approvals necessary to install. Because of Greenhouse’s sloppiness, it took 3 more months (and three visits by the county) to get the building permit finally approved. This was because Greenhouse took that long to get the inspections scheduled and then, when they were finally scheduled, did not have the proper paperwork. For the same reason (sloppiness and lack of attention to detail and lack of diligence), it took three more months and three more attempts to gain approval to operate the panels from Duke. So, all in all, we paid for the panels for almost 6 months before they were even able to be used - and the delays were all due to Greenhouse Solar’s lack of diligence and professionalism. Our calls, texts and emails were frequently met with no response at all, yet alone any action. We even tried getting the BBB involved but Greenhouse is not BBB approved and they responded to our complaint with deflections and falsehoods. I pray nothing ever goes wrong with our panels because I have zero faith based on our experience that Greenhouse will stand by its word and honor their warranty.

Great company friendly customer service quick response times and the system is wonderful. We’ve had it for six years now it’s always taking care of if there is an issue in a timely manner. They use SolarEdge as the converter brand and Mission Solar Energy Panels that are very efficient in producing the KW hours promised

Fantastic visit from Bryan and Dana regarding our solar panels. Very knowledgeable and provided wonderful information. Definitely recommend working with these two if in the market for solar panels.

I just had solar panels installed for my home. The install team did an excellent job and I highly recommend them! I also had a great experience throughout the entire process as the company stayed in touch with me consistently with any concerns.

First off, I’m not usually the one to take the time out of my life to write a review. For anything, really. But, with that being said, this was a “big deal” for me. Going solar was a big decision. But, I was so beyond pleasantly surprised with this entire experience. Not only did I get an amazing system installed by some amazing people but, I also am a lot more knowledgeable now. Thanks to an amazing sales rep who literally walked me through every step. He literally answered most of my questions before I even asked him. Top notch service and just a hands down great experience. I would, without question, recommend these guys to anyone and everyone. Thanks again Big D!

I am very grateful for the incredible service I have received! I am especially appreciative of the knowledgeable and friendly Sales Representative Hayden for giving us the opportunity to know about this company and educating us on the solar world! Also, I can’t say enough good things about Shane for keeping me in the loop throughout the installation and inspection process. He was very responsive and made sure I was informed each step of the way!!! Thank you Green House!

My parents recently got solar panels from greenhouse. Their sales rep was Angel and everything, the entire process was smooth and fast. However, their was a recently issue with the monitoring of the system and angel suggested I call and speak to Nadia and she was the best. Her skills and knowledge on my parents system was thorough. She instructed me step by step, patch me on with Enphase and problem was solved. We are very impressed and happy with knowledge and patient. I will strongly recommend to anyone to ask for Nadia if they ever have any issue . Thank you Nadia

Disappointing Experience with Green House Solar and Air

I recently had an experience with Green House Solar and Air that left me quite disappointed. Despite initial promises of great service, I encountered several issues that made me question their credibility.

Firstly, the communication from Green House Solar and Air was severely lacking. They did not respond to my inquiries promptly, if at all, which made the entire process frustrating. It's important for a solar company to maintain open lines of communication with their customers.

My main issue with Green House Solar and Air I called multiple times regarding my electric bill going up, 4x then it was originally. The lack of concerns they had towards my issue was very poor. I called multiple times and have to wait 3-5 days to get a call back. Dont claim to be the best if your service or customer concerns are poor. I am convinced that they trying to hustle people in getting their product without any care for the customer.

While I had high hopes for Green House Solar and Air, my experience left much to be desired. I hope they can improve their communication and service quality for future customers.

UPDATE: 12/28/2023
Dear Green House Solar Customer Service,

I hope this message finds you well. I am writing to express my extreme dissatisfaction with the level of customer service I have received regarding my solar panel system. Despite multiple attempts to communicate my concerns, the issues remain unresolved.

I initially reported the significant increase in my electric bill, which kept increasing throughout the whole year. Despite the visits of three technicians, the first one stated that a panel was offline due to needing a update. The second technician came and stated we need to connect to wifi to have access to the app if not another piece of equipment valuing up to 600 dollars was needed, the manager was able expense the wifi items needed to view the system in the app but still not addressing my original concerns with was the increase in the electricity bill. When the third technician came out they mentioned that the panels were not producing enough kilowatts for the size of our home which is a major concern. I called the office numerous of time regarding my concerns and still no call back or compensation has been offered for the system's failure and this has been an issue now for over 4 months.

This lack of responsiveness and resolution is not only frustrating but also reflects poorly on the reputation of your company that highly promotes that they qoute number 1 with the Better business Bureau. At this point I urge you to address this matter promptly and provide a satisfactory resolution to the issues I have raised.

I expect a timely response and action to rectify the situation.

Second Time Fixing Installation Issues, Health Concerns Rising

I’ve been dealing with Green House Solar and Air Inc. for improper solar panel installation that caused moisture buildup and damage to my home. This is the second time they are coming out to address the same issue, and I’m now concerned about potential mold and health risks. I’m hoping the company takes responsibility this time and resolves the problem thoroughly, as it has created serious concerns for my home and family. I will update this review based on how the situation is handled.

Our solar panel installation began on 8/18/21. The first crew tasked with the job wasn't performing quality work, so a much better crew was reassigned to our home. The system was quickly completed, but it wasn't connected to the grid due to an error in the engineering plans. Over the last three months, the documents have been revised multiple times, and we still have no idea when we'll start to see the benefits of this investment.

We've had limited success reaching Green House Solar to express our concerns, but the company should be more proactive about keeping us informed. They haven't even committed to a date by which our new system will be placed in service. And to make matters worse, we're about to make our second monthly loan payment.

Reducing our carbon footprint and dependency on the power company is important to us, but it's unfortunate we've had to deal with poor customer service to achieve those goals.

As of 11/24/21, our solar installation has failed inspection due to FPL not being present to pull the meter. So it's still unclear when we'll have working panels. This ordeal has become incredibly frustrating.

UPDATE: Our issues with Green House and their customer service appeared to be caused by an employee who is no longer with the company. After our job was re-assigned to Amy, a new Project Manager, we had a much more positive experience. She provided timely updates and ensured the work was completed with deliberate pace. If you do choose to hire Green House, I highly recommended working with Amy.

About 4 months ago we decided to go with Greenhouse Solar and Air. And after about 4 months we are quite happy we chose them. We deliberated from among about five companies and after meeting our sales representative, Angel Pizzaro we decided to go with him and greenhouse. Unlike the other sales representative, Angel told us the truth about the tax credit, whether or not we qualified for it or not. He was definitely more professional and knowledgeable about Solar than any of the reps. The price was also much less. We were updated once a week as he said and pretty much kept the whole process flowing smoothly. The panels have been in operation now with no issues and some of my family members will also be getting solar with green house. We are pleased on our decision. Thank you Angel for keeping your word.

I have been dealing with this company for two years and they are not willing to assist with the problem. They even blocked my number. I have to call from another phone number so the call can go through, not only that the customer service representative can’t even speak to me. I have to talk to Mr. Or Mrs. Dana who has not answered my calls or even replied to my emails. Please someone advise. My panels have never produced what they estimated and there are two contacts that I signed.

We just had our solar panels intalled by Team Atlas. They were very efficient and did an excellent work. The whole experience with Green House Solar has been amazing. Their communication with customers is great. I was informed of what was happening every step of the way from scheduling, installation and what the next steps would be. I am very pleased and would definitely recommend this company.

I worked with Angel on getting my solar panels and he was SUPER helpful, trusting, and he went ABOVE AND OVER, AND BEYOND!!!!! His work ethics, experience, and customer service is something you don't see often. I'm so happy he was our sales agent. Walked me through the process before, during and after! Highly satisfied with my panels and experience with Angel at Green House 👍.

I do not think I’ve had a worse experience with any business I’ve ever dealt with. Here are the facts:
1. The salesman lied to me (which I understand now is common practice in the industry). The solar tax “credit” is NOT refundable and does not do anything to help the average middle class man. However, if this was the only issue I wouldn’t be writing this review
2. I signed my contract in December and the panels were installed in January. So quick! Only later did I find out I had to pay full price for those panels starting in January even though they didn’t start working until June! Why did it take so long? That’s what I asked them almost every week that I had to call them because it was clear nothing would get done if I didn’t keep pestering them about it.
3. The worst part in the whole process is how they’re fighting me on getting a refund for the 5 months the panels were on my roof and not working. Every week since mid-June I’ve called to remind them I’m still alive and waiting for their gracious repose on my refund request. Every week they sound so polite on the phone and apologize for the inconvenience. Every week nothing happens. The issue has not been resolved and I almost don’t care at this point.
I only wish I could do more to warn people to stay away from this company which clearly just does not care.

Buyer beware

I am overall happy with the services received from this company, Chris our salesman followed through on all things agreed upon. He was easy to reach a pleasure to work with and so was the company, work was done in the time frame promised. I would be happy to recommend them to friends and family. Chris backs up what he says and I look forward to a good relationship with greenhouse.

Pray that you never get hit by one of their work trucks...

(In all fairness, I have not used their services. I can not speak on their quality of workmanship.)

HOWEVER...

In Dec 2022, I was rear-ended by one of Green House Solar and Air's former employees. First and foremost, I am not sure why this employee was even allowed to drive their work truck.. considering how many traffic violations he had prior (it is literally public record). The bigger issue is who they have as an insurance provider. The insurance company they use is about as unethical and unprofessional as it gets. I fought for months to get my car fixed and the insurance company continued to blame me for the damages. IT WAS A REAR END COLLISION ON I75 AND THE EMPLOYEE ADMITTED FAULT. I have tried to contact Green House MULTIPLE times about the lack decency shown by their insurance company. They have taken down my info and never gotten back to me. Their insurance company has cheated me out of $2000. This insurance company took months to get back to me and hardly ever responded to calls and emails in a timely manner. I had a rental car for 3 months. I was assured MULTPLE times in writing before I booked anything that I would be reimbursed for this rental car. Only after I paid for the rental car and submitted receipts, did they inform me that they would actually not be reimbursing me. I understand this is not Green House Solar and Air's problem but they have done NOTHING to help me while their insurance continues to scam me (and 100's of other people according to the reviews and BBB claims). When I do get some one from Green House on the phone, they take my information and then never get back to me. I believe I have written 3 or 4 emails and not a single one has been answered.

I finally went through my own insurance and have gotten my car fixed. The mechanics who fixed it have confirmed that ALL damage sustained from the rear-end collision is due to this accident. Green House's insurance still refuses to refund me for the rental car. It is very clear that this company values the bottom line more than community members they service. This will not go unnoticed for long.

*** In response to your reply-- I have been fighting with your insurance company for almost a year. They are refusing to give me back my money. They continue to blame me. As a teacher, I do not have the funds to sue them... and they know that. I am the innocent party in this and the ONLY one getting screwed over. Again, I truly hope nobody gets hit by one of your employees. I totally understand accidents happen but the insurance company that YOU choose to use is going to cost YOU business. Hope it's worth it...

For the record, I also had a family member get rear-ended by a different company's fleet truck right around the same time. That company did everything they could to make it right. Your company's response just sounds like a very professional and well crafted.... excuse.

**5-Star Review for Green House Solar**

I recently had the pleasure of working with Green House Solar, and I couldn't be happier with my experience! From start to finish, their team was professional, knowledgeable, and genuinely dedicated.

After interviewing several solar companies for a new solar system on a new home, I decided to go with Green House solar. Today they came to install my system. I had not heard from the company since December and last week I contacted them to find out where we were in the process. Turns out they had already scheduled my install date for yesterday but I had not been contacted. So I scheduled it for today. While away from home Monday all of my solar materials were delivered which were placed in my driveway. Again I was under the assumption the material would be brought by them at the time of installation as two other solar companies have done on previous solar installations. The crew has to travel all across the state from Clearwater, Fl. They arrived at 10 am and because I was not contacted by anyone from Green House and let me know what time they would arrive I wasn’t sure if they were coming. The crew was very courteous and friendly. They knew exactly what to do and they got to work asap. These young guys may have arrived at 10 am but by 6 pm my 28 panels and the electrical work was completed. They were some very nice and professional installers and I highly recommend them. The office staff needs to work on customer service by responding to texts and communicating better with their clients. They could learn a thing or two from their installation crews!

From the sales person (Chris), to the project manager, to the installers, they were prompt, not misleading, courteous, respectful and did a good job. What more can you ask? I waited a week past what they desired because I wanted to see how the system works. The panels are impacted by clouds a little more than I would like but it is expected. Overall, they quoted me a fair price, the bank came back with $5 more a month than they thought and when combined with the minimum billing, it was still in my desired budget - $25 less a month than current budget billing from the power company. With this installation, I have an almost fixed price for power for 25+ years. There will be times when I have to pay a few extra dollars but I don't expect to pay anything like I was. Good job.

I own Bulls-Eye Dumpster Rental and working with Green House Solar and Roofing has been a pleasure. They are prompt and professional. When the dumpster is ready to be picked up there's no delay in contacting me for pick up. Highly recommend company.