HVAC reviews in Davie, Florida

This is the worst company ever, they were dispatched by our rental company to fix our ac unit in April 2025.they advised it would take two weeks for a part to come in. As of today July 15th our unit still isn’t fixed and they are advising they have “the part”. But
Couldn’t prioritize our appointment. My husband called to confirm the work that would be done at 7/15 appointment and Alex and Jackie were both extremely rude and hung up in his face as he was trying to explain they don’t have the correct part to fix the ac. They finally scheduled our appt for 7/15 between 1pm-5pm, however no one showed and the rescheduled at the end of the day for 7/16 first appt. About 9am 7/16 a very unprofessional technician arrived and refused to give my husband his name and he had no idea what work was supposed to be done. He claimed he was just checking to see if we were home per his manager, so he was told to leave... I then received back to back harassing calls and text message from Dominique, the “owner”. She was unhelpful and tried to justify the service technician’s behavior. We immediately had another company come out and fix the unit in one day! Everyone at fuss free ac answering the phone and technician was rude and unknowledgeable.

Do not recommend.

This company is terrible. They didn’t show up for the appointment because they never scheduled the appointment. Both the customer service rep and the supervisor I spoke with told me I was lying. They said no one ever called me or scheduled an appointment, despite me offering to send proof of the phone call from them the day before. When we finally got a tech out, he said we had a leak and had to order parts to fix it. We called back to follow up and the tech had reported that he fixed the issue, so no one was planning to come back out and fix anything. They are negligent, rude, and unprofessional.

TERRIBLE INSTALL and customer service! trying to buy the house where we rent for over 5 years for the past 6 months now, everything it's on hold due to trusses in Attic were cut and they keep promising to come out to fix and nothing ever happens, I suggested the installer not to cut the trusses he ignored me and did anyway and he was very rude!!!they were here for 2 days!!! Again, 6 months later it still hasn't been resolved!

over five months ago your technician Jhonny took out two of my grill vents ceiling size 9x9 to replace 5 vents and he came to the house three times with the wrong size every time making me wait for him for hours,and in my ather location he is being fixing my A/C unit since September first he said that the problem is the Contracter,he ordered and changed then he said the electric box and transformer,he ordered and changed,then he said the capacitor and the dryer he also ordered and changed it,then he said the compressor that was sent to him by American Home Shield that he claims that he changed it and put Freon which is not true he never changed and kept my new compressor,then he said he needs to replace the coil and some other parts that is being going on for 5 months,the condition of the building is very bad because of his negligence,I asked to speak to the manager Adam many times and left him massages to call me back and he never did ,I was told that he is a busy man,they took the money for the job that they never did,they have no shame and I hope that important Manager name Adam knows what is going on in his company and if he needs more information about the very bad situation they put me in he can contact me .

After 2 months without an a.c and numerous techs coming in and out of my apartment, finally Rafael P came knocking at 9:40 a.m. I was in total awe being that he was on time and then for him to go above and beyond finding other issues the previous techs overlooked. He takes pride in his work, it shows. before leaving he double checked to make sure everything was 100. I appreciate you and thank you for coming back out being that canceled our last appointment. Keep up the good work!! Thank you again

My AC was not working and tech Alfredo E. Came in to assist me with this issue, he was amazing, he explained the problem in detail, he answered all my questions and told me what the next step will be.
I would recommend Fuss Free AC 100%
Thank you Alfredo E. For taking the time to check the issue and explained it to a level we understand not only the problem but most important the solution. Super professional and knowledgeable.
Ross family

Excellent maintenance service for my AC. Aaron “my technician” was punctual, knowledgeable, and explained the problem clearly. The work was done efficiently, and the area was cleaned afterward. Very satisfied with the service.

Had tech Alfredo today to do a complete install by himself. Was very knowledgeable , efficient and did the complete job in a little more than 5 hours. Was a great guy and a great experience

The communication between the HVAC guy and the office staff was ridiculous. The guy that came out to start the job didn't do the job all the way the first day and told me he would be back out the NEXT morning to fix it cause he needed more help. Well needless to say he didn't come back out the next day nor did ANYONE ELSE. No communication at all. Me and my family went 2 whole days with no AC at all in 95 degrees weather here in Florida. It took me calling yet AGAIN for them to finally send some more guys out to fix it the following day. Not to mention they were scheduled to come out by 8am and didn't show up til 10:00. The HVAC guy cut a huge square in my wall and did a very crappy job when he put it back up and I'm not gonna get blamed for it looking like this and left a mess on the floor from him cutting the wall open and left a Box Cutter left open on my floor. I have a dog and a 5 year old grandson that visits me and goes in and out that door. I don't appreciate them leaving it out in the open for him or my dog to get cut on. And also I'm not sure if the open copper wire on the outside unit is suppose to be sticking out like it is and any raccoon and random animal to knock it out and us be without AC again. And the plastic PVC pipe has a constant flow coming out of it that wasn't like that before. VERY UNPROFESSIONAL AND DISSATISFIED

Don’t have a problem with these people. We did and got the big time runaround.
They installed a new unit in 2021 who I referred them to my girlfriend. Install had an issue. They install a bigger unit which did not meet code. They had to build up the platform the unit was sitting on. It took a month or two to get it resolved.
Purchased the service agreement and they have been coming out twice a year until the last service, late last year. They kept giving us excuse after excuse that they would be coming out.
We finally called another AC company who was referred to me by a good friend. They came out because the unit wasn’t cooling like it always had. We were told we need a new coil because the filter we were using should have been temporary. It was the one you can wash but upon showing the AC company that is in my networking group here in Ft Myers, he said the gap is so wide that a great heal of the air wasn’t being filter. He said theyvshould have installed a bracket ( which the other company we called also said the same thing, that would allow regular filters to be installed.
I called three different times. First, they said Adam would call us back which he didn’t. Call again and they said hold on, Adam will pick up. After 20 minutes holding, I hung up and called back. There was a message saying we couldn’t leave a message.
Pathetic. I’m a public adjuster and work with a lot of contractors. You really never know how good or dependable a company is until you have a problem. They know they messed up and are taking the low road. I’m having my girlfriend file a complaint with the State. No fuss. Yeah from their perspective but not from their customers.

I wanted to take a second & give props to this owner. My leasing company has sent SEVERAL vendors out to cover the mold issue up on my HVAC unit. The tech that came out for the estimate was not very nice and didnt want to listen to anything I was saying , because hes been doing this for over 30 years..... they didnt look for the leak source but the tech that came today actually listened to my concerns and agreed with me that the work being performed doesnt solve the issue. The tech called the owner & the owner told him not to proceed with the repair work. I just wanted to say , thank you. Thank you for doing the right thing. I appreciate that more than you will ever know!

Anthony did a great job. He’s very professional. I was very happy with the service and I will definitely use him again and recommend him.

Excellent work, very professional in what he does... I was super happy 😊

Thank you Antonio for all your help with the installation of our new air conditioning system in our home, and I couldn’t be happier with the experience. From start to finish, the entire process was smooth and professional. I would highly recommend this company.

Two other companies failed to locate the cause of our AC mediocrity. Tony was thorough in his inspection and explaining what needs to be remediated. Thank you boots on the ground for the hard work and integrity!

Antonio came out twice to my home after hours and fixed our AC when it stopped working! Very professional and honest! Couldn’t be more happy with the service. Will definitely use this company again. Thank you so much!

Tony from BOTG gave me a reasonable price to replace my AC, listened to my concerns, gave thoughtful guidance and did a great job. Honest and professional, I already told friends.

We subcontracted BOTG for small and larger jobs for our mechanical minor (Repairs, maintenance) and larger replacement and new installation. They have been an excellent choice for us as General Contractors and we recommend them to owners and General Contractors. Great set of skills and hard to find decency and knowledge in Air Conditioning and other mechanical needs.

Tony came by and helped TREMENDOUSLY!! Fast, efficient and extremely helpful. 10/10 highly recommend! Thanks again!

I would highly recommend Boots on the Ground for your AC needs. Tony was very knowledgeable and easy to get in touch with. He explained the problem and is reasonably priced.

Went into the office yesterday at 7am. A/C was out. Reached out to Tony and he was there within an hour. Issue resolved, problem diagnosed, and he was incredibly reasonable for an emergency call.