HVAC reviews in Doral, Florida

I recently enjoyed working with CoolSquad for an office remodel, and I couldn’t be happier with their service! They indeed went above and beyond, focusing on high-quality results leaving us thoroughly impressed.

From the start, Jesus and his team demonstrated impressive expertise and maintained professionalism, which made the entire process smooth. They efficiently handled the air conditioning installation, managed inspections, and ensured that everything stayed on schedule at a fair price.

The CoolSquad technicians demonstrated their skills and were very approachable, creating a friendly atmosphere on-site. Their dedication to quality has made them a fantastic partner for our remodeling or construction projects. I highly recommend CoolSquad for outstanding AC services.

I have dealt with quite a few HVAC companies over the years and with multiple properties. I have never received the level of customer service and attention to detail that I got from Cool Squad. Communication is exceptional, timeliness is great, and their follow-up is second to none. Thank you so much for making what could be a difficult process... the easiest ever! The team is awesome!

Stay away from this company!!!! Worst service. Extremely HIGH PRICES!! They will charge you more than five times of what other AC company will charge. Don’t even consider the option to change your AC unit with them they will charge you
Thousands more of what is the regular price. EXTREMELY HIGH PRICES!!!🚩🚩🚩🚩🚩
Cuidado con esta compañía!!! Exageradamente abusiva con los precios que cobra a sus clientes. Cobran más de cinco veces de lo que le puede cobrar otra compañía. PRECIOS ABUSIVOS 🚩

I would strongly recomend it excellent service very efficient one of kind

Technician was on time, very professional, finished work time promised, answered all my concerns.

Great service; they quickly came to the job. Very professional

Great service, on time..easy to communicate with . Outstanding
technician and staff.

Did work in DORAL GARDENS and overcharged unit owner.
They replaced a AC system.
They were very unprofessional and overcharged unit owner

They were here on time Oscar the service person was polite and did the job problem solved 👍🏼

Scam company. Was sent out by Home Warranty company and they falsified report to favor Insurance company. Ask for a written estimate and they never sent. Take your business elsewhere.

Extremely pleased. Showed up on time and got my old air conditioning up and running. Very polite and friendly technician GIVE OSCAR A RAISE

They are fantastic to work with. They are responsive and do high quality work. We have had them back several times and also use their maintenance service. We highly recommend them!

A tech named Oscar was very friendly and knowledgeable. He spent time explaining what happened and the work he did. Also, all of our questions were answered. Excellent customer service.

I’m very pleased with the results of the work that was done regarding the ac unit, the prompt response from the company and also Oscar the technician was very professional and explained to me what was the problem with the ac unit and what needs to be done. I'm very satisfied with the company and their excellent service. ML

Oscar was fantastic - thorough, quick and kind - I hope I don't need him again, but if so, I would not hesitate to call Vortex.

The installation of our new air conditioner at my house ran smoothly, functionally, and properly. Everything was done and time, everything was done very efficiently and done to our standards.

Their lack of expertise in diagnosing issues is noticeable. Despite attempting multiple repairs for the same problem, they have been unsuccessful in resolving it but still charge for their services.

This company is undeniably irresponsible, unprofessional, negligent.
Karina Pereira is rude and doesn’t follow the rules of my condominium and I lost money because of her unprofessionalism. I asked to speak to the manager. There’s only the owner and Karina. Don’t hire them, they don’t have an office, they only have a P.O. Box and never answer phone calls. Their only form of communication is emails.

I was very pleased with Vortex and specifically Oscar as the technician who worked diligently for hours to repair a broken pipe which was causing our Freon to leak. I will definitely use this company again.

Super service, Oscar was great, on time, and professional. I had a freon leak which he fixed promptly while giving me tips on how to properly maintain my HVAC.

****Don't let these 'people' fool you!!!****

▪︎▪︎▪︎▪︎My Reply to Owner(?)'s response to my less than par google review•••••••

I posted another picture for those of you still not sure if you should choose Vortex Air to meet your needs may want to read after you read all of this. It's the APPROVAL Letter from First Choice that authorized Vortex Air to replace the motor as determined by insurance policy's verbiage.

I know insurance and I know legal. A jury would find Vortex Air guilty for breach of their contractual liability with me by accepting my payment for their work AND not coming back to do the work and for the additional damage from their abandonment to my real property in my condo unit on the 6th floor. Their" work" is still ongoing-not completed.

First Choice approving or not approving really doesn't matter Wrong is just Wrong. What type of contractor does this to a minority? I paid Vortex Air to come out and they left me high and very wet.

***here's the beginning if you are reading this for the 1st time************you will call the next contractor in the phone book.

Zero ☆ wasn't a choice. Breachers of Contracts!!!! DO NOT USE THESE CROOKS!!! On 4/4/22 Karina accepted my upfront payment for her to send a tech out because my AC had flooded the surrounding floor. The tech came out. HE DID NOTHING TO SERVICE MY AC which was surrounded by water. The tech "told" me I needed a new motor, coils had to be cleaned, and a couple of other items....HE WOULD NOT PROVIDE ME WITH A SERVICE TICKET/RECEIPT WITH SUCH DETAILS OF THE "SERVICE" CALL. HE SAID HE HAD TO GO BACK TO THEIR OFFICE TO GET IT APPROVED AND THEN HE WOULD COME BACK...for me to plan on it taking 4hrs.

IT'S BEEN 2 1/2 MONTHS; NOBODY CAME BACK. THEY DIDN'T COMPLETE NOR START THE JOB THEY WERE CALLED OUT TO DO, AND I WAS LEFT WITH A BIGGER MESS WITH MY INSURANCE COMPANY & CONDO ASSOC.

THEY WON'T RETURN MY CALLS, EMAILS OR TEXTS.

#HELPMEHOWARD
#REQUESTING LEGAL HELP