Reviews of local pros in Ellenton, Florida
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Brandon Thurbon was an absolute professional! Diagnosed and fixed my issue within minutes of being there and took extra time to adress other issues I had. Exemplary service yet again!
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Wow, I can’t say enough about Integrity AC. Great customer service, from Lori who answered my call promptly, gave some direction as to what to try first and Ivan arrived shortly thereafter. He was able to identify our issue, had all the needed parts with him, so no waiting on a part to be ordered. I can’t say enough about how responsive, professional, timely and personable Lori & Ivan are. They need a raise. 😊. Best company ever!!
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Excellent communication and Brandon was professional and pleasant. Highly recommend.
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Chloe came out today from Integrity Air and she was very professional, educational and I'm going to ask her to come back when I need service again!
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Honest and trustworthy!! I've been using them for many years now and recommend them to anyone that needs AC service.
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Fantastic company! I’ve used them twice and each time they were very honest and transparent with us about repairs. They try to help you troubleshoot problems before coming to your residence and simply charging you for a house visit. Truly phenomenal customer service!!
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Brandon is a really fair businessman. He is trustworth and extremely knowledgeable. They always show up on schedule and never upsale. Compared with others in the industry I would use them first above others in the area. Integrity AC is our togo AC company
5/14/2024 - We had to have one of our AC units replaced and Integrity AC once again came to the rescue. They took the time to explain which option had the best cost efficient operating system for our needs. Their teams are always very knowledgeable & friendly. We have been depending on Integrity AC for all our AC maintenance for many years now. Frankly, we trust them as they are always honest and tell it straight. We have never felt like they were trying to upsell us like all the other HVAC companies out there today. Integrity for many years now have taken care of many homes in our community and we all trust Integrity AC to do the right thing.
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Today we had regular maintenance work done on our 2 HVAC systems by Integrity AC. Our service tech was Luis who was very friendly, informative and knowledgable of the work at hand. We have had Integrity AC do work for us over the years. We always feel confident we can trust them and feel good that our HVAC units are in good hands.
We greatly appreciate the work they have done for us over the yrs. -
This is the only company we will use from now on! Brandon was amazing, took his time explaining every detail and was honest, a rare quality.
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Customer service is exceptional!
Brandon, the technician is extremely knowledgeable..
Very honest, reliable and was on time -
Brandon came out the same day we called for service. He did an excellent job and thoroughly explained what he found and fixed. Many companies would have probably tried to sell us a new unit, but he said we did not have to do that yet, as it’s working fine. Highly recommend.
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The process of getting a new air conditoning unit went very smoothly. Everyone involved was not only professional but friendly, prompt and neat. I appreciate this level of care. Brandon and his team were wonderful. I would highly recommend them.
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Brandon is very knowledgeable with all types of HVAC and helpful in diagnosing the correct problem. The house is so much cooler now than when the ac was new, excellent workmanship.
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Integrity made accommodations to their schedule to fit us in for a servic3 fall. Everything was clearly explained nd the work was completed in a very professional manner. There was no push to add additional services. Very customer friendly.
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So we had a problem with our heat it went out Christmas Eve was blowing cold air got a hold of my insurance company they sent out integrity. Integrity came out, looked at it ordered a part installed the part a few weeks later, when the guy came out to install the part. He looked at my wife and said I don’t know how this is going to heat up your house. This is a small electrical heater doesn’t make any sense. We never had a problem with our heat till it went out. They install the part and now our heat is still blowing cold so it’s not working almost a month later they’ve been out to my house two times and it is still not resolved, this is the worst service I have ever had to deal with we have 3 kids in a cold house at night. So now we’re waiting a fourth time to see what’s gonna happen next. I will keep you posted and let you know if they can fix it or if we had to get another company involved stay tuned…….
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Great service. Very professional and friendly. Found the problem immediately and repaired the wires. Explained the problem and how he repaired it. Will recommend to my family and friends.
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Integrity AC has been THE BEST air conditioning service that we've ever had over the years!! They are very quick to respond, friendly and always get the repair done at lowest cost possible for the homeowner - without trying to upsell for unnecessary work. They operate with an emphasis on honesty and, as the name says, 'integrity'!
HIGHLY RECOMMEND this Integrity AC service! -
Brandon arrived and the circumstances were explained to him. He went straight to trying to diagnose the problem. He was very thorough and professional and identified the problem. He made suggestions to remedy the issue and there were no pressures to up sell anything. We definitely being using Integrity A/C for all cooling needs. Thank you Brandon!
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Thank you, Brandon, and the team of integrity @ Integrity! More than one occasion have we referred Integrity to our clients and Integrity helped by making a repair. It’s awful how homeowners are solicited a new system and the solution’s as simple as a clogged drain line. Can’t speak more highly of a company.
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We are always so happy with our service from Integrity AC! We have been using them for years. Fully trust them with their work and with any recommendations.
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I recently had the pleasure of working with Brandon from his company, Integra, and I can't recommend him enough! Brandon is a true professional in the air conditioning field, and his honesty is refreshing in today's world. He took the time to thoroughly assess my issue and provided multiple smart solutions tailored to my needs. It’s rare to find someone who combines expertise with integrity like he does. If you're looking for a reliable technician who genuinely cares about his clients, look no further than Brandon!
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There is nobody better! Integrity AC is the absolute best and most reliable AC company. Not only are they honest and kind, but they make every visit stress-free and easy. I have had a ton of issues with my HVAC Unit and they are the only company that has truly been able to help me fix my problems, understand my unit, and be completely honest and fair when it came to pricing and how I should address my issues. By far the best AC company ever and I highly, highly recommend!!