Reviews of local pros in Estero, Florida

We had a good experience with our Diamond Appliace repairman. Anthony was prompt, knowledgeable, and respectful. He's a very sharp technician. We had an LG refrigerator that quit cooling 5 years after we bought it. He found out the problem right away and we appreciated his knowledge so that we could make a decision about whether to repair or buy a new one.

Dan just left my home after repairing my LG refrigerator. From first contact to completion, Diamond appliance repair gave great communication and Dan was awesome and even explained some of the refrigerator features and maintenance advice. Highly recommend asking for Dan to do your repairs.

After our dishwasher died on us I put in a warranty request and Diamond Appliance Repair was able to come out the next day to determine what was wrong and order the parts. Anthony, our technician was kind and respectful, he answered all my questions honestly and explained everything thoroughly. Once the parts were ordered and came in Anthony came back to complete the repair and was done quick and left my kitchen very clean! Highly recommend for warranty or non-warranty repairs!

My 5 year LG refrigerator stopped working. I suspected a damaged compressor as they are known to go out in this brand. Fortunately, it was under warranty and LG had Diamond Appliance Repair, LLC as the service company. Although LG was less than responsive (took a few calls), this all changed once Diamond was contracted. The office was very communicative with my appointment date and time and the technician called me, as agreed, when he was on his way. Although, it was the Certified Master Technician Pete D. that was the real superstar. He quickly diagnosed that it was, in fact, the compressor and set off to replace it immediately - all for no charge. It only took minutes to recognize this technician is something special - every thing he did to that refrigerator, from soldering the lines to hooking up components, he performed an inspection test as a quality control to make sure that everything was done correctly to ensure performance and his repair work. I was and still am impressed and appreciative that Pete D was the person to come to my house that day. He really is a Master Technician. I have nothing but positive to say about him and Diamond Appliance Repair LLC.

Pete did an awesome job! He was very communicative and got our fridge up and running perfectly. Very happy with service from Diamond Appliance Repair.

Pete is the man! He had to come out twice because we needed to wait on a part to be ordered and but times I was scheduled to work. Ahead of both visits, Pete gave me plenty of notice so I could leave work without having to sit around all morning. Then when he was there, Pete was friendly and explained everything about the repair with the patience of a saint. He was even friendly with our two dogs! Thanks so much Diamond Appliance!

Wow, Dave and Julian are so professional, so friendly, and helpful. You could tell if they really cared about doing a professional job. They checked and double check and make sure everything was working fine. I could tell they put good quality components in their work. Thanks Dave and Julian.
Keith G

Professional and courteous. Communicated with me keeping me updated on the status of the parts needed to repair my range. The technician was professional and didn’t leave a mess behind. I would definitely recommend them in the future and we will call them if I have any future needs

I've used this company for many years! My reason for this review. I scheduled for a technician to come out, and they arrived on May 13, 2025. I scheduled for my washer to be repaired. It would fill up, but not spin. Pete was my technician and he pretty much stated it was a couple of things. Let me just add the estimate if they would have fixed it.
Gear Case $218.95
Speed sensor $39.75
Belt $30.58
Hub nut $23.24
Labor $326.00
I waited for a second opinion because I'm saying to myself OMG! I might as well get a new one. My washer is only 4 years old and wash damn good and I just didn't want to take the chance and junk it. Well behold, today was magic. My husband order a belt from Amazon for $8.00 and had our handy man repair it. I want people to really understand this review. This is not to bash this business. I am a paying customer. You pay $125.00 for service fee, well at least I did. For four months my washer was OUT. And was so hesitant of junking my washer that I love. Our handy man was here 15 minutes and refuse to charge us. What happened to taking care of your customers? I am so blown away that it really make you think. Greed and power vs keeping value customers. I guess you WON! 😔

May refrigerator was under warranty and they handled it all. I highly recommend Diamond Appliance Repair. They are knowledgeable and professional. They communicated with me clearly throughout the process. The technicians are very thorough, kind and were punctual, calling before they arrived.

Dave and Dan were amazing! Dave diagnosed my dryer efficiently and Dan made the work look like he’s done it 1,000 times before. They are going directly into my rolodex as our preferred appliance repair

Recently had a warranty issue with a new refrigerator. The claim was assigned to Diamond Appliance. Their follow up was timely and professional with great communication. The tech showed up on time and completed the work right the first time. Job well done! Would definitely recommend.

We recently had our deep freezer stop on us. Pete from Diamond Appliance Repair, LLC came to our rescue. He found the problem and got the part ordered. He was so good and helpful ..in a time that is definitely not fun. I would recommend his service and his company to anyone that wants wonderful support and service!! We will use his service again when needed. (And he had a treat for my dogs…who also thought he was the best!)
Thank Pete!! You are the best!!
We were under warranty so there wasn’t a charge on this visit.

All I can say is wow! From the person answering the phone to the technician who serviced my dishwasher! Janine was very knowledgeable and was able to help me diagnose from the phone this way the technician could arrive with possibly the right part, and to my surprise she was right! Any issues I have in the future with my appliances Diamond will be the first one I call! Amazing!

We recently had Dan from Diamond Appliance Repair perform service work on our LG refrigerator. The unit is a smart refrigerator in a fifth wheel trailer. Dan correctly diagnosed the problem immediately. He, actually, had to return two days later with a replacement part. He communicated well and showed up exactly when he said he would. Very much appreciated.

Dan from Diamond came out to our condo today to check our refrigerator. Unfortunately, it was the compressor and we will need to buy a new one. Dan was very prompt and provided great technical and customer service. Janine, my contact in the office was great as well. Overall a very good experience.

This is a REAL REVIEW NOT FACEBOOK. READ. I have used Diamond Appliance for many many years on all appliances under protection plans and not.Home Depout sent them to me originally and
they were so awesome I used to request them on protection plan.Not the case now but GREAT NEWS YOU CAN AND I DO. Call into protection plan to make a claim and tell them you are using your own certified appliance company.Fill out claim in your email from allstate with copy of email receipt from Diamond and Allstate sends you a check.Totally worth it to have some to trust and not rip you off or send you some scary guy you think could be? and makes you uncomfortable and not explaining whats wrong or acting like I am bothering him asking quetions as he is writing me up.
Plain and Simple totally recommend.

Pete from Diamond Appliance Repair did the repairs on our newer Frigidaire Microwave and Range. He did a great job and along with the company as they were professional , courteous, caring and on time. Thanks so much for the service.

Courteous and helpful first contact with the company dealing with Stacy who scheduled my repair service. Stacy made me feel like she really wanted to get me scheduled in light of tight calendars and the upcoming holiday season, she was a outstanding!

My technician, Dan was fantastic as well. He jumped right into action and diagnosed the problem and solved it and gave me a thorough explanation of what was wrong and how he fixed it.

I would use this team anytime and strongly recommend them to friends and family.

Had a great experience with Diamond Appliance Repair, LLC. They were easy to schedule, showed up on time, and got straight to fixing the problem. The tech was friendly, explained what was going on, and had everything working again quickly. No hidden fees, no stress. Super professional and reliable — I’d definitely use them again and recommend them to anyone who needs appliance repair.

Today, we had a service call for our LG Washer. We had ordered the rubber seal for the front loader, and it was scheduled to be installed. Our technician, Dan, was incredibly friendly and helpful.

The issue we were facing was mildew within the rubber seal and throughout the inside of the machine. Dan explained that this was likely caused by using too much detergent. He informed us that the detergent pods are designed for extra-large loads, and we should use the liquid detergent and only a small amount to maintain the unit.

Considering the parts and repairs, we would have spent approximately half the cost of a new washer. However, I was concerned about the mildew throughout the inside of the machine, as it would have been difficult to clean thoroughly. Therefore, it was a better financial decision to invest in a new washer.

Dan was very honest and knowledgeable about the issue. He offered to return the part and charge us only for the service call. We greatly appreciated his help and decided to purchase a new washer from Best Buy.

I would definitely use Dan again. When I initially called for the appointment, the person who answered was also very friendly and kind. We were able to schedule an appointment very quickly.