HVAC reviews in Fort Pierce, Florida

Dan did a good job; helpful in recommending options for service. Dr. Kane will review and we will let you know

They have always been professional and show up on time. I have been using Promag for a long time and any of their timely and regular visits, they have never disappointed us. I can honestly say that my experience with them has been consistently excellent.

Promag installed my unit 4 years ago. Chris has been my technician ever since. He is always on time & explains things in ways I can understand. If you want honest prompt service you can count on, ask for Chris!

I've had ProMag service my air conditioner since I bought my house 5 years ago. I've always been pleased with their service. Chris came out to service my air conditioner today. He was extremely polite and made a few great suggestions how I can extend the life of my unit.

Company and new AC review:

I have used ProMag Energy since purchasing my home in 2014. Our point of company contact out of the Fort Pierce office has been Bree who is well organized, and well-spoken. Bree (always helpful and putting the customer 1st) reliably schedules maintenance and service call appointments as needed.

On October 14, 2023 (yes, a Saturday) my A/C unit failed. I called to the Fort Pierce office and as always Bree (who seems to work 7 days a week) answered immediately. Within an hour and a half, a senior service Tech Dan was at my home. He diagnosed the problem and gave us repair vs unit replacement options with full up-front pricing.

While no one likes the expense of A/C replacement mine was due to be replaced; so we bit the bullet. ProMag had an identical unit in stock and sent a crew out the next day “Sunday” to replace the A/C.

The A/C Replacement-Installation crew deployed out of PreMags Orlando office where my scheduling and office point of contact Amanda coordinated the install Logistics. As planned (and on time) technicians Will and Kenneth arrived worked around minor issues and got the job done. Both Will and Kenneth were professional, worked well together, and respected my home and property as they worked.

The only part left is the County Inspection process (also coordinated by ProMag). However, if things continue go as well as the professionals at ProMag made them work this weekend, I’m confident the inspection will be without issue.

Special Thanks to:
Bree (Fort Pierce office Coordinator / manager)
Dan (Fort Pierce Senior Service Technician)
Amanda (Orlando office Coordinator / Manager)
Will (Orlando Office Installation Tech))
Kenneth (Orlando office Installation Tech)

Thanks to a professional team,
Chris Williams
Fort Pierce, FL

Had a problem with my AC and had a service technician sent to my home.
His name was Chris. He was very friendly and attentive. Had me back up an running an no time. He was very thorough and professional.

Thank you ProMag Energy you guy are amazing. You sent Coty who I recommend and impressed me with his professionalism and hard work. I recommend this A/C company to anyone who’s looking for an awesome company and staff.

CHRIS has just serviced my A.C. unit and replaced the two ultraviolet bulbs, which were used up. He is very professional and gave me his complete attention. He explained my options well and gives great advice on my needs. He does exceptional work, I would recommend the company services to everyone.

I love Bree!! Best person in the WORLD. They do a great job. Dan is fantastic always looking out for best interest of customer. Chris always does a great job also.

I love the fort pierce office! Had some issues with my ac system not working and I call around for pricing and end the went with Promag. Their manager Bri was very helpful and friendly and went above and beyond to assist me in my issue. Their service techs came out and were a great group of guy. They had great personality and answered every questions to the fullest extent! Definitely would recommend then! They are Keepers!

Chris was at our home checking our air system. He did a great job. We appreciate his work. Pro Mag has always given us great service people.

Danny was quite professional. He explained the problem and showed the problem to me, including the burned wires. He provided me with air conditioning until his can replace parts and repair the air conditioner.
He also explained why I needed an external pump for draining the line. My line often is clogged with slime, pan tablets every 2 weeks no longer work.
Thank you so very much Danny!

Coty is great! Fast, courteous & very knowledgeable. Always a pleasure. Been with this company for years & YEARS and they always do their best to get someone out as quick as possible.

Chris did my 6 month check and suggested replacing the UV bulbs The were ordered and scheduled to be installed while he was here. He is consistent, reports how the AC performed. Thanks Chris!

I have been having Chris come to service my A/C system for several years now. He is courteous and knowledgeable. I like that he tells me everything to improve my system but leaves it up to me to decide what steps to take. He has come very promptly in response to an urgent call which I greatly appreciated. I rate him and Pro May five stars.

Danny came for routine maintenance
And reviewed what we have already done
To maintain our unit as well as other suggestions. We appreciated the time he took and his patience.

Danny was the best technician we have had. He is very thorough and honest. He doesn’t try to upsell products. He is the technician I want every time.

Danny was very professional. He was kind. He did a very thorough job and he took his time and I really appreciated his service.

Very professional. Bri was very helpful setting up our appointment and letting us know when the guys where coming. Chris came out and was able to diagnose the problem very quickly. Ended up having to get a new unit installed, the installation was a quick and painless process, Logan and Devin did a fantastic job and the install looks great! All in all very happy with ProMag and my new unit! Thanks!

Danny is great, he always explains everything he is doing so I can make an informed decision about anything he recommends. I always ask for him to do our service.

We have been using Promag for many years and have always been so pleased with the service. Each and every technician has always been professional and knowledgeable. Staying true to that service was a new technician Chris Brenson who provided above exceptional service. His thorough maintenance of our system prevented a huge problem and expense. Although we did not walk away free of expense, he did save us substantially and assisted in the best solution for payment. He took the time to really help us understand the best way to be proactive in extending the life of our system. Thank you, Chris and to the ladies in the office who also provide exceptional customer service. Such a pleasant experience!