HVAC reviews in Fort Pierce, Florida

Jose and his guys are super-efficient, friendly and informal, and went overboard to make sure that everything was fixed. Their charges are reasonable and they performed extras for which I wasn't charged. Thought I didn't realize, didn't you :). I really enjoyed their service call and will not only recommend them to all and sundry but will continue to call on them when needed.

Every now and then you find a business that provides the quality of service that you hope still exists in this disposable world of ours...Well, look no further!! Jose, Aaron, and the guys at Dorado family owned business are the ones to call. Punctual, professional, knowledgeable, friendly, and very reasonably priced. I highly recommend them and will certainly be using their service in the future. Thanx guys!!!

Very friendly team! The guys did a great job, came on a Saturday to replace our entire HVAC system to accommodate our work schedule, finished when they said they would, and the owner, Jose even through in a couple extra services as a courtesy! Highly recommended!

No show, no call, no answering messages. Took day off of work to be jerked around. No respect for customers. Glad you never showed up after just reading your reviews. There's a hundred other AC companies out there, pick another one.

Just updating my review since it's been a couple years since my previous five star service. Dorado Heating and Cooling is my go-to family business for my cooling needs. Whether it's a clogged drain line, a new condenser, or just a new air filter Jose and the Dorado team are always punctual, professional, and courteous. I could not be happier with their service they have provided my family over the last five years. Thanks Team Dorado!

Dorado air was our contact person for our new home since they are the ones that installed everything. Our house is only 2 years old and we started having A/C problems. We did a lot of things ourself to try and fix it and we did but the problem kept coming back. We called Dorado air 3 times no answer. We put a service request in and did get a call the next day. Someone came and they said “ i will be back tomorrow to clean everything out” we said ok thank you. That was over a month ago and no one ever came back. The problem still kept happening and we put in another service request but this time no one got back to us. We called 3 times again and no answer. I’m not sure how these people have any 5 star ratings because they are zero help at all. I wish our builder used someone who was more reliable in cases like this. We ended up going with someone else and only had to call 1 time for them to answer. I would never recommend them to anyone ever.

UNDER NO CIRCUMSTANCES SHOULD YOU CONTACT THIS COMPANY!!

My AC went out on Sunday, Dorado was the company supplied by the builders to use for warranty. I called the "emergency line" listed from Dorado on Sunday at 1 pm and my calls were forwarded to voicemail with no follow up. I proceeded to send an email to the address listed on the website, once again with no reply.

Finally I was then contacted by Jose Monday stating he would be coming by between 3-5pm. I began calling Jose at 5pm to get an eta as he had not arrived. He finally replied at 6:24 pm saying he was on his way and showed up around 7pm.

He looked at the unit and told me I needed a new valve. He said he would contact me that same night or call me at 730 am to see if the part was in stock or needed to be ordered.

He never called and instead decided to text me at 8:15 AM to request a picture of the air handler to get the part ordered. (Which he should've done himself when he was here, knowing he needed to order the part)

I replied with the photo at 8:25 AM.

At 11:00 AM I asked for an update and was told the part would be in this afternoon. At 3:42 he texts and says he still doesn't have it. I proceed to attempt to call him to speak with him to avoid back and forth texts to save time as his replies were hours apart. I called both numbers on the website multiple times each and he refused to take my call and continued forwarding me to voicemail.

Jose finally answers and I very calmly explained to him that I need him to be better with communicating with me because I have pets in the home that are suffering as it's 92 degrees in here and had he actually answered the "emergency line" on Sunday this could've been avoided. I ask, "have you been getting all of my calls?" He says "yeah I saw them" and then proceeds to rudely tell me that he doesn't care and I can go with another company that does warranty service.

If you care about your family and need timely service please NEVER contact this company. If you hate your family and want to see them suffer, hit up Dorado!

I purchased a new AC unit complete from Dorado AC from Jose the owner. This was in August 2024 , after he left it started leaking water all over the house. He came out looked at it and said I need to change the water drain so I had to pay to have the pipes changed with someone else. The cold weather came and I turned the heat on and now this did not work I again called Jose and he told me he would be there in a couple hours. For three days I continue to call and he would not answer me I then had to resort to call another AC company. when the new AC company arrived they found out the thermostat that Dorado put in was no good and I also had to replace a relay in the furnace to make the heat work this cost me $400 when he should have came out and fixed his problem. I would never use Jose again, he took my money and ran off. Use him at your own risk!

Jose responded quickly, could have easily charged me more than just a service call considering my system’s neglect. He was friendly, ridiculously knowledgeable and tidy. Got me chilly again in no time!! Thank you!!!

Jose is awesome. He’s helped us a few times with our AC and every time he’s been quick to get back to us and quick to figure out the problem. The first time we called, he diagnosed a bad blower and fixed it right away. Another time, when the unit was struggling to cool the house, he figured out the problem fast and ended up saving us a ton of money.

What I really appreciate is that he explains everything in simple language. He’s honest and doesn’t push unnecessary stuff. He just lays out your options so you can make the best decision for your situation.

This company is very professional and timely and very reasonable priced .

this is one of the best service in treasure coast they are not expensive. they always on time. I love the service that they give me for the last 3 years.

I was extremely pleased with their response time and their fast diagnostic of the problem with my central ac unit. Would highly recommend them to my friends and neighbors.

My experience with Castors Air Condition has been very positive.
They have always exhibit seriousness, dependability and professionalism.
Therefore, recommending Castors Air Conditioning to my friends and family was
very easy.

I have been using Castors Air Conditioning for a few years now, we have recommend their service to our neighbours and many others. They are honest, reasonable price, punctual

We have been using Castors Air Conditioning for a few years now, we have recommend their service to our neighbours and many others. They are honest, reasonable price, punctual and very nice. He takes the time to explain the problem and the solution. We recently called when one of our unit was making a loud noise, Simon fit us into his schedule came over and work with us to fix the problem. He then check the other unit to make sure it was running properly. He then did followup call to check and make sure all was well and we were pleased with his work.
A great company! We will always use them and recommend to others. My husband work into construction and know good work. They also clean up any dust or debris that they cause.

Absolutely worst and most unprofessional AC company I've every had to deal with in 20 years

Oscar Jr and Juan did a phenomenal job. Super polite, very quick ac replacement, and we’re respectful of the environment. Very nice conversation too. 5/5

Oscar jr and Juan were very nice, service was immaculate, they uninstalled my old unit both in and outside. They installed new systems indoor and outdoor. I 10/10 recommend Oscar jr even cleaned out the old dust and cleaned up after the job was done. A1 service Thanks :)

Very impressed with the smooth replacement of my ac by Juan and JR, would highly recommend

I was having problem with my AC. after we had a power outage for 50 minutes being off. He help me to get it back running again.
With out someone coming out.
I want to thank you so much for doing that for me. Also had another problem which he told me how to fix it. Once again I want to thank you fir the help.
I am glad that there is still good trusting people, that will go out of there way to help over the phone.
Thank you
Tim