Reviews of local pros in Holiday, Florida
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I am very happy with my choice of using Hot 2 Cold. Their team was punctual, honest and courteous. They have met and exceeded all my expectations and really restored my faith in HVAC companies.
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I needed to repair my heating system as soon as possible so I called Hot 2 Cold as my friend recommended it to me. The team came promptly and fixed it without any hassle. Very friendly and professional service.
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About 5 months ago Hot 2 Cold put all new ducts in the house. The went above and beyond doing a great job. Last week I called on them again because my ac was not cooling. They sent someone who saw the problem, told me how to avoid it in the future, and the ac runs perfect. I can't recommend this company enough, they actually remember me and I'm not just a number or job. I will always use them and recommend them to everyone!
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I told him what I was experiencing, and what was done previously to the unit he went right to the source found the leak and was able to fix it. He worked expeditiously and was pleasant to talk to.
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I have had issues with our unit. But the gentleman that came out today was awesome. He explained things to me and took the time more than the previous 5 technicians did
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Very disappointed called and explained I’m 37 weeks pregnant and how other company’s have not shown up to their appointment. Then this company stiffed me they said they would be at my house between 5-7pm I called my elderly gma to sit at my house to wait for them and they didn’t show up nor call I got a text saying they rescheduled 25 mins after 7 for a time that won’t work for me as I still work. I’m due in 2 weeks and my house is 83 in the day. I really hoped their company would be different and the reviews was so great but I guess I was wrong.
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Rodney and his crew did a great job installing the parts needed to make the adjustments to the air handler. They were prompt, friendly, and explained everything that was done.
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This post is for Brennan only. He has been the only technician that has been communicative with me regarding the egregious events that have occurred. I appreciate his professionalism. I will not comment on the company itself. I’m saving that for the BBB.
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Very professional and personable. Troy was extremely knowledgeable and helpful throughout the entire estimate process. Very happy I called your company for an estimate.
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Rodney and his assistant, was it Lee?, did a fantastic job. The job required more than replacing the transformer, it was complicated. But Rodney and Lee found the conflicting problems and fixed everything.
Thanks for the great service.
Dave Gwyn -
Troy is very professional, knowledgeable, and thorough. Very pleased with his evaluation of our system and work addressing a small coolant leak issue.
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Troy was an incredible technician explaining what he was doing. Made me totally comfortable with the work that he performed and made some good suggestions for some additional repairs. I would recommend him to anybody.
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I had Hot 2 Cold come out to diagnose my AC and they were highly communicative and alerted me to the fact that they would need to push the appointment off and gave me a professional reason. When he did come out, James was very professional, and gave me a good clear picture of what was happening with the AC system.
I would use this company again. -
Came out last year and installed a 521 hard start kit on our unit. The hard start kit failed exactly a year later. This is the point where they could've made a customer for life by helping me out and SELLING me a new capacitor to replace the one they sold me last year that had already failed. Instead they wanted to send another technician out to charge me another exorbitant amount of money to fix the problem. I went from having your stupid subscription service to never considering you for service again, nice job!
Update: I ripped the 521 hard start system that they charged me HUNDREDS of dollars to install last year, and our air is back to functioning again.
Response to the owner: The job number from 4/28/22 was 38211939, and you are absolutely correct it was working 4/25/23 when you came out for the yearly maintenance. I called your office on June 17th 2023. and explained that I had tested the hard start capacitor that you had installed on 4/28/22 and it had failed causing our whole system to stop working and that I was willing to pay for a new capacitor if you would just sell me the part I needed. This is the point where I was informed I needed a technician out, which isn't what needed, just what you needed to make the most money out of the situation that you had gotten us into. -
Brennan was an awesome help in fixing our AC issues. Explained what he thought was wrong and the possible fixes to help the AC run as long as possible. He was very polite and completed everything pretty quick.
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The team came promptly and immediately began working with us to figure out what was wrong, how it happened in order for them to fix it quickly as well as providing excellent customer service throughout! They're a pretty good company overall so we'll definitely use them again if this happens again or recommend their services too.
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Brennan was efficient and explained everything in laymen.
He didn't just give problems without options provided.
Also, in the search for a company Hot2Cold was the only company that gave a list of services for the cost. I feel supported by this company and recommend them for any future services. -
Service very efficient. From the time I called for service it was done next day. Worker very friendly and smart! Never use anybody else. Recommended to my friends
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Troy A was fantastic. Explained what was going on with my AC and told be some options on what I could do. Honest and didn't try to sell me or upsell me. Rather have an honest AC guy than have an AC guy trying to make a quota. - Jay
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Troy was very professional and found our issue quickly. He explained what the problem was and what he needed to do to fix it. Will definitely use them again. Great company and customer service!
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The technician seemed like a nice guy.. he told me he had 26 years experience and that my ac could not be fixed. So he quoted for a whole new system. So before saying yes I decided to call the ac guy my father uses. He didn't come out, he sent his 20 year old son.. and he found the issue in 10 minutes and had it running.. the only issue was that it was not getting enough power to switch over to cool.. what a simple fix..maybe get better technicians