Appliance Repair reviews in Hollywood, Florida

I can highly recommend Ocean Appliance. My refrigerator had a difficult issue that took multiple visits and parts. The technicians were terrific and the issue finally got solved. Fee was very reasonable. Scheduling is very easy. Customer Service is extremely responsive.

These guys are amazing, after a nightmare of dealing with LG for a warrantied repair, then one of their authorized repair companies that strung us along for weeks, we finally got connected to Ocean. They answered the phone right away, got the parts and fixed the fridge all in 4 days. We're grateful to have this experience with a competent Repair outfit!

Nery is amazing ! Archie the tech is amazing as well great company for my 1st experience.

Awesome work, very punctual and fast. They came early than the schedule time and was able to replace the part and got my washer up and running. Very pleased

Exceptional service, very professional and very attentive Darwin is extremely knowledgeable and very professional

Frankie and the entire OAS crew are professional, trustworthy, reliable, honest, and reasonable priced. All of which, is very hard to come by in today’s world.

I’ve been ripped off by so many workers and companies, that dealing with a fair and friendly one is a rare and pleasant experience.

Five Stars is not enough. You can’t go wrong using this company.

PS: This is a legit review. No payment, free product or service, or other compensation was received in exchange for this review. This review is entirely my own and uninfluenced by any third party.

Best service, friendly and professional. They fixed my GE washer and Dryer. They were able to diagnose and fix faster than I thought! What a delight!

Technician came unprepared to repair the model refrigerator we had. He did come very prepare for charging the service fee without solving anything at all. We're supposed to receive a call to reschedule another technician.
We have a 4 year old GE refrigerator and this company was recommended by GE.
My recommendation is "do not use Ocean Appliance"
All they had to do was adjust the freezer door to close even. FAIL!!
They were aware of the model and the problem but still decided to sent 1 person unprepared / unaware ready to charge the service fee --- apparently they are also very good at making excuses.

Dionis was great. The whole process from contact to visit was easy and the people were very helpful.

Diones was great. Came on time, called ahead. And gave good advise and n repair of range.

Arnold and Frankie Were fantastic. Arnold really knows his way with this machine and they were both On time, polite, and very Knowledgeable and professional. Would not use anyone else but them

Worse customer service ever. I had a technician at my house while I was on the phone with the dispatcher, asking her to please tell the tech to wait just a minute for me to turn the water back on (I had shut it off to fix a small leak). By the time I opened the valve, the technician had already left. I asked the dispatcher to call him back since the water was now on, but she showed zero concern and told me I’d have to wait another week—for a service I’d already been waiting a week for, without a working washer. Completely unacceptable. I would never use this company again.

Ocean Appliance has stellar reputation with Appliance Alliance. They are the perfect company for high end clientele. Always on time and great pricing.

From the moment I called them they were very clear of the charges. Theo was on time and knew just what the problem was. They returned within a day with the new parts and now everything is operating perfectly.

The sweetest nicest people in the world really concerned about the customer's issue.Danny, the technician that came out was such a doll.Explain to me everything that I needed to know about this monster of a machine.I have definitely going to use them for every issue.I have going forward with any appliance that they may service

Terrible. I have an LG fridge (the worst) and needed a repair. This time LG outsources to another company instead of within their own. The tech comes out to assess the fridge, I had an error code and fridge that wasn't cooling completely, and he couldn't find anything wrong. The tech ordered a board. Now at that time my freezer was still working. A few days later everything started defrosting. Now I can't get this company to come back out and LG is making someone from their company come out now. Meanwhile I had to empty my fridge because the ice is melting and nothing is cool. Stay away.

Excellent service! Great communication with the office and scheduling. Repairman arrived on time. He was very professional and fixed my washer in no time.

It seems the right hand doesn’t know what the left hand is doing. When I called to check on my service appointment, I was rudely told that no appointment could be scheduled because the product I requested repair on was not under warranty. I was told this in spite of numerous emails encouraging me to make a follow up appointment.

We had them a couple of times. They try to come the next day, so you can live with a working machine. They respect the guarantee and always try to give you discount and breathing room. Arnold is great and very knowledgable. He is like a washing machine whisperer. He can diagnose problems just by listening to the sounds the washing machine makes.

Terrible Experience — Extremely Unprofessional Service
This was by far the worst service I’ve ever received. The company was recommended through my appliance warranty, but I would never use them again. I called 48 hours in advance to confirm my appointment, yet they failed to show up at the scheduled time. When I called to check on the delay, I was told they had changed my appointment time without notifying me.

After I explained that I had already taken time off work for the original appointment, their only “solution” was to reschedule — requiring me to miss even more work. To make matters worse, the customer service representative was rude, dismissive, and showed no accountability or apology for their mistake.

I strongly recommend avoiding this company. Unreliable, unprofessional, and completely lacking in customer care.

Ocean appliance did a great job repairing my advantium oven. Monogram/Bodewell tried 2 attempts and then sent me to Ocean Appliance. The communication from the start was thorough with scheduling. Received an update of timing the day before. Alex B and another gentleman arrived in the time window and called before arriving. Both of them listened to me explain the issue before they just started taking things apart. They wanted to clearly understand what I have been experiencing. I would definitely use them again for appliance repairs. They seem to get customer service which will keep them in business.