Appliance Repair reviews in Hollywood, Florida

4.8 based on 521 reviews Back to the listing
    5

    We had an all-around great interaction with Ocean Appliance. The tech arrived quickly, was friendly, courteous, and informative. They had my washing machine running again within 30 minutes or so. The pricing was very transparent and fair.

    5

    I am so grateful I found Ocean Appliances. Before calling them, I dealt with several other companies that were absolutely horrible and couldn't get the job done. It was a nightmare until I found Ocean Appliances on their website.
    They were a breath of fresh air. The technician was extremely professional, arrived on time, and actually fixed the problem. What I appreciated most was their honesty—they did exactly what was diagnosed and fixed the specific issue without trying to upsell me or guess at the problem.

    1

    They came out twice to fix the refrigerator, eventually just came out with an unreasonable amount to fix the issue with a solution that doesn't make sense, knowing that I wouldn't consider paying for the parts. They made another appointment for another visit, but cancelled it two days before. The office person that called had no idea of what the situation was and refused to allow me to speak to the tech. The technicians were nice when they came, and professional, but not sure how competent this company is. I wouldn't recommend anyone to use them!

    1

    Horrible Service, I do not recommend this company at all. They first cancelled our first appointment the day before the service and had to reschedule. We set up another appointment. Confirmed the appointment 3 different times prior, with one of the days being the right day before the service at 4pm.
    Our appointment was set from 8am to 12pm. The day of the service, the tech wanted to confirm again if someone was home so they called at 10:45am for Yet Another confirmation. This time the phone number they called from showed up as a SPAM CALLER ( how convenient ) , so we did not pickup the phone. At 11:15am we called to make sure someone was showing up, but Since no one answered the phone, they cancelled the appointment. That being said, we are going to make another appointment but surely not with this company.

    Company responded to this Review stating they have never came out to see us. OF COURSE, they cancelled our appointment twice as detailed in my review. Phone and TEXT can be provided.

    5

    Ocean appliance went above and beyond in their services to our family ! My refrigerator was making a terrible noise. I called and they were able amazingly enough to have a service person come that day. He was friendly knowledgeable quick and efficient! They ordered the parts and were able to have everything repaired in short time! I highly recommend them !

    3

    Technician was great. They came back to fix a previous repair that only lasted 5 months. Sorry. Parts only have a 30 day warranty they said. Another $360 repair. The original parts lasted 3 years. Too bad for me. Not happy. Nice Technician.

    5

    Daniel from Ocean Appliance was excellent. He worked diligently to diagnose my washing machine issue, explained everything clearly, and even showed me how things work so I could better understand it. He was professional, patient, and very warm and friendly. I truly appreciated his thoroughness and highly recommend him.

    5

    Samsung recommended them for my refrigerator and I can now understand why. They were very professional. I called and they came out right away The same day they evaluated and diagnosed my exact problem. They came back out a few days later when the parts arrived and installed them.
    Straightaway they had my Family Hub smart refrigerator back to Normal from that power surge that we experienced. They did a great job
    Very friendly staff, very professional service. I spoke to the manager directly. He was very outgoing and very professional friendly. I will definitely use them for all of our future appliance repairs in the future. I saw that they have some negative reviews on Google but the current manager has it turned around. The staff there have hired the very best in the industry. I definitely would recommend this place based on what I’ve seen. They are extremely good.

    5

    great job

    5

    Fast and professional. Friendly service and fast response.

    5

    Great service . Quick , Efficient , and very knoledgeable . Highly recommend for fast and reliable service

    5

    Great experience and service. Responsive and knowledgeable. Thank you!

    5

    Great guy, great service! Highly recommended!

    5

    On time very professional. Clean and reasonable. Very happy with the work

    5

    The technician was highly competent , he was able to quickly figure out the issue and make a plan to get the part needed quickly. Excellent job

    5

    Fast response , good diagnosis on my oven, parts ordered and installed.
    Thanks very much....

    5

    I had a great experience with Fix-Team Appliances , Artem is very professional ! Thank you

    5

    My refrigerator stopped working and their quick repair saved me a lot of time and trouble! amazing service!

    5

    Highly recommended, 10/10. Super friendly and affordable, thanks for fixing my refrigerator.

    5

    Came and fixed same day! Saved my food! Thank you!

    5

    My appliance has been working perfectly since the repair, and I couldn’t be happier with the service
    Thank you !