Appliance Repair reviews in Hollywood, Florida

I had a bit of an emergency with my refrigerator/freezer not cooling and they sent someone within an hour (every other company I called was 1-2 days) and the guy troubleshooted and fixed very quickly, explained the issue, and was very nice and professional. Price was very fair, definitely recommend this company.

Ori was outstanding! He immediately identified the problem and quickly fixed the washer machine with parts on hand. He was very professional, efficient and knowledgeable in his field with all appliances. Here forward I will only use Appliance Champ.

Called Ori this morning, turned up within a couple of hours. Fixed my dishwasher there and then with no extra parts or extra charges on top of the call out charge. Dishwasher now running like new. Highly recommend!

Best at-home repair experience ever! Technician was prompt, professional, very knowledgeable, paid attention to the smallest details, diagnosed and made a difficult repair quickly. Very polite, well dressed, articulate…beyond what I ever expected from an in home repair man. I will never use anyone else!

Easy to book the appointment and company was very responsive. Tech Ori was on time, very thorough in his assessment and made a quick repair. Overall great value and excellent customer service!

A technician came to my home today and was incredibly rude and disrespectful. I had simply questioned why I had to pay up front for the job as opposed to when the job was complete, which is standard with any service request. He stated that if I didn’t pay upfront he would simply leave right then. Against my better judgment, I did proceed with payment within minutes and the technician decided to leave anyway. I was appalled and can’t believe Appliance Champ would employ someone with such a terrible attitude and lack of customer service skills. Steer clear of this company. I will never use them again.

I feel like I have to edit this review to respond to the post below from the company that is completely inaccurate.

Point 1: You (Appliance Champ) stated you were charging us up front due to a special part that was needed for the fridge. Only about 5 minutes transpired between you stating this to when my agent communicated this to me. This after, you stated very rudely that either we “pay right now or I’ll just leave.” I sent payment within the next 10 minutes. It took time because I am the landlord and live 3 hours north of my unit. After the payment was sent, I was then informed you left the unit and refused to complete the service.

Point 2: I also have zero tolerance for abusive behavior. Both my agent and tenant stated that you were very rude to them and I experienced the same rudeness and unprofessional behavior over the phone. Not once did I curse or use abusive language and I was hung up on twice by your team. My agent was in constant contact with both you and your office manager. My agent stated that the phone number for your office went directly to both your phones. If you were unable to reach my agent, it was because he was on the phone with your office manager.

Point 3: You state I received a refund immediately after sending payment. You received payment at 12:58 pm. At 1:44 pm, almost one hour later, I received your invoice including a charge of $75 which was never disclosed to me prior for “additional time spent on property.” This “fee” or the possibility of this fee was never disclosed when we called to schedule service initially or while you were onsite. It wasn’t until you left the premises and I received the invoice at 1:44 pm and after you had my payment, that I was informed. You stated on the phone that you were keeping my $75 for yourself basically because you had to wait and were mad that my agent argued with you. Then you hung up on me. You can’t just keep money that isn’t yours because you are mad at someone.

I’m still in disbelief that you feel that this is a good business practice and how you should treat your customers. We agreed in good faith to pay you an agreed amount of $69.95, which was communicated to us also by your office manager on the phone. It is not ok to keep $75 just because you added a “fee” that was never disclosed or discussed just because you feel like it. Shame on me for paying up front. I will never make that mistake again. Again, I’m appalled with how I was treated today as a customer,

Our Bosch refrigerator was building frost and ice and the temperature was not cold enough. I considered we may need a new fridge as defrosting it didn’t help.
Ori of the Appliance Champ appeared the next morning on time after we called him, repaired and replaced the parts required. Our refrigerator is working as new. It has been a professional, honest, reliable service. Would highly recommend!

I recommend Appliance Champ. Quick response, Technician Ori was very professional and explained problem with my refrigerator in detail. Was able to haveit back up and running within 2 hours including going to get the replacement part that was needed.

Amazing to work with. Prompt scheduling and repair. So far they have repaired my refrigerator, my dryer and most recently my Bosch dishwasher. Highly recommend for all your appliance needs.

I was beyond pleased with the fabulous service I received. The technician arrived on time, and explained very carefully to me what the problem with my refrigerator was. He later called me into the kitchen to show me the specifics of what he had found, and was so honest and so competent and so kind that all I can do is praise him. in addition, the fee, for the service was less than I expected and less than other services have charged me and the work is unbeatable

Ori is one of a kind technician. He has been in my home two different times and has done a great job. He uses appliance brand replacement parts, not the aftermarket ones. I have recommended him to my friends who also have had a positive experience.

Office assistant very pleasant getting client details, tech called to schedule appointment and arrived on schedule. Very knowledgeable and professional fixed my dryer. I will Definitely use again if other appliances need service in the future.

I would highly recommend Appliance Champ! Ori was prompt and professional with my repairs! He explained everything to me, and gave me tips on how to keep my appliances working properly.
I will definitely use their services again in the future.

Ori did an amazing job with our dryer. He was very courteous, professional and he genuinely had my family’s best interest at heart. 10/10 would recommend again!

It was a great surprise! They arrived on time and fast. Very professional and he was super nice explaining everything, I was out of home and before I came in he event took the time to try to translate to our housekeeper! Very nice. Work was done quickly, clean and good, just call them! Highly recommend. Than you so much appliance champ! Really good.

Appliance Champ-I rated 5 stars⭐️⭐️⭐️⭐️⭐️-because excellent -service, honest/reasonable prices. Perfect if you manage or operate apartment rentals and need quick response. “Ori” was my technician-he is very knowledgeable and reliable. 2nd time to use this company for repairing a refrigerator. Before they fixed my dryer-6 months ago-and no problems ever since..
Ori is fast-I called at 12noon and he arrived same day at 3pm-he said the loud noise of fridge was due to fan malfunctioning/needed replacement. Brand is “Magic Chef” 5 years old.

I saved approx $300 (the difference between Ori’s quote compared to buying same fridge new). A warranty is included with repairs.

Overall I like Appliance Champ because of their great service-none of the hassle of shopping/scheduling delivery/waiting days and hoping scratch or defect-or additional cost of haul-away of old appliance. Thanks Ori!

Reliable and honest person, period! Ori was great! Arrived on time and confirmed the appointment earlier in the day. Went above and beyond trying to resolve our dryer issue. Had a major vent clog and Ori was in and out in about an hour, price as promised over the phone and he knew exactly what he is doing and what to look for unlike other few local companies we called. No surprises. Excellent service and personal interaction. We highly recommend! Saved Ori’s number and will call him again if we have an issue with any of our appliances. Wonderful guy and service! 👏

Ori at Appliance Champ came out due to our ice maker not working. He was professional and honest. We appreciated his promptness, professionalism, diagnosis and repair. We will definitely call him again if the need ever arises.

They were fantastic. My fridge broke and he came the same day and his pricing was very reasonable. Very fast and very friendly. Will definitely call them again!

Appliance Champ came out the same day, solved the problem. Very reliable, professional, and dependable. I was referred by a family member, and I am so happy with the service they provided.

The service could not have been better. Fast response, committed team, professional, efficient. Really a gd send. Cannot recommend them enough. Fixed my washer and dryer and my garbage disposal in no time