Appliance Repair reviews in Jacksonville, Florida

We had a great experience with A1action refrigeration and appliance. I used them several time. They to help us fixing our fridge and now our dryer. They have a lot of knowledge and clear explained the problem. Also gave us a excelente price to repair. I really recommend them.

Super fast and amazing! Came home to get ready to move our stuff and our fridge was not cooling! Definitely the worst timing. Bobby came the next morning and was in and out in 20 minutes. Saved us a ton of time and money since we didn’t have to buy a new one. Highly recommend especially if you are tight on time.

I met with Bobby who was very professional and helpful. I called on a Sunday regarding my refrigerator failing and he was able to come out the next day. He showed up on time and was able to quickly assess my issue and provide me information on the refrigerator's warranty, how to pursue that process, and what my options were on fixing versus replacing. Bobby was extremely honest and I will definitely be using this company for any future appliance repair needs.

Bobby is always honest with assessment of my appliance problems and has never tried to sell me services that are not in my best interest. I would recommend him to anyone anytime. Prompt response to call and text.

Bo, Kim, and Bobby were awesome! Quick response. Quick diagnosis. Quick repair. Bottom line - excellent quality service by excellent quality people - all over the Thanksgiving holiday! Don’t call anyone else for your repair. Make A1 Action your FIRST and ONLY call. You won’t regret it! Thanks!

Bobby was always communicating and on time. Fixed our refrigerator and was very fair on prices. I'll always use the company as long as Bobby is doing the work. Great Guy.

Bobby was extremely helpful, knowledgeable and professional. My refrigerator stopped cooling and he immediately knew what the issue was. Instead of using the opportunity to trick or scam me, he advised that I call the warranty company and get it fixed through them. He didn’t even charge me the service fee!!! It is rare to find good, honest and professional repairmen nowadays without them trying to make a buck off of you. I sincerely recommend Bobby! I will for sure recommend him to all of my family and friends and use his services in the future if needed.

Many years ago, I grew up working in this type of profession with my father owning a refrigeration and appliance repair business. As a result, I have always done my own maintenance and repairs to appliances and refrigeration systems. However, as I have gotten older, health issues do not allow me to do my own work any longer. It is very hard to allow someone else do something you know how to do, yet you physically can't. Additionally, it has really been tough to find someone who you feel good about, who is honest, proficient and skilled at what they do. Bobby at A1 is one such person.

Called A1 Action for our LG refrigerator with the dead compressor. Bodin couldn't help us (still under warranty) but was kind enough to advise us on how to file the claim with LG, gave us LG's number, and overall was knowledgeable, patient, and helpful. Service given without compensation is a rarity these days, but this outfit came through for us. I'd call them for actual service/repair any day!

This morning I received amazing service from Bo and Kim when they came out to my house to repair my washing machine. Bo and Kim showed up on time and were extremely professional. They didn't try to oversell me on the repair and were able to advise me on the options that would best benefit me financially. I appreciate the honorable service that Bo provided me today, as well as his many years in the military. I commend his apprentice Kim on her choice to pursue this new path, and for doing it well from the get go. This team is a great representation of the company and I highly recommend their services to anyone who needs them!

Bobby was able to schedule me next day. He arrived on time, was very professional, and kind. He identified several problems very quickly. He was very honest and told me that I would be better off spending the money on a new machine instead of on repairs. He even gave me a recommendation for replacement washing machine that would last me longer. I will definitely call him again for any future appliance repair needs.

This man Bobby is a scammer!! He fixed my frige I paid him. Then my washer was not working right, I called him,all he did was cause me grief. He didn't know what was wrong, After two weeks of lies I wanted a refund of the $100.00 I paid him. I called another shop they knew what was wrong After checking it out.I had to pay them $77.00.He keeps on lying even sent me a text of the money order for $100.00 he said he sent me of course he lied. Now I'm getting a hold of Anthony @first coast news.I emailed the BBB and told them. Please don't let this "person " do the same to you. Next it will be small claims court.

Bobby is the best. I used him for an issue with my microwave several months back and he gave me his honest opinion without charge. Flash forward to my refrigerator stopped working at the end of June and he was the only man I could trust to call. He came out quickly, ordered the part and kept my wife and I in the loop for delivery and installation. After a delay with shipping he came to my home before 830am on the 4th of July to make the repair. Saved me 1000s on a new fridge and went above and beyond to help us on an extremely hot holiday! If you want an honest appliance repairman with great value, look no further. Call them first!!!

It’s never a good time for the freezer to die, but when ours suddenly stopped working midday on a Saturday, A1 Action responded almost immediately to my message and gave us an appointment Sunday morning. Bobby was polite, professional, punctual and offered outstanding communication throughout the process, texting Sunday morning to let us know he’d be arriving in about 30 minutes. He quickly assessed and diagnosed the issue and made the repair at a very reasonable cost. Would 100% recommend and will definitely call on them again next time a major appliance decides to go on strike.

This really pains me to say, because I thought I had found an honest repair company. Unfortunately Bobby is anything but that. He will diagnose your appliance problem without even looking at it. Then charge you assuming he’s correct, but he won’t be. I have a washer, dryer and refrigerator still not fixed. Don’t be fooled by his seemingly calm and kind personality. None of it is true.
Today I had the drain pump replaced (by another company) that I was told (by A1) and charged for on 9/13/22 that it was replaced. Today he showed me the one that was in it and said it was the original one from 2016, when the dryer was bought!

Unfortunately both of my broken refrigerators are still broken after several (4-5) visits to repair them. One refrigerator is only 3 years old. Work is quick, with shortcut repairs and for me cost over $700 to fix both. After 4 months of the 3 year old refrigerator breaking down over and over again, I was given a full refund. The second older refrigerator is still broken and I was refused a refund due to the warranty time frame expiring. Beware! Thought with all these amazing reviews I was in good hands. Nope. I’ll also add that Bobby didn’t show several times when he said he’d be here. Happy to add the text message string below for proof.

Bobby is very knowledgable and provides information in a way that you can easily understand. The response time was very quick with excellent communication. We will definitely use A1Action in the future if needed again, and HIGHLY recommend for anyone who needs this service. Additionally, it has really been tough to find someone who is honest, proficient and skilled at what they do. Bobby at A1 is such a grat and kind person.

Bobby from A1 action answered quickly and set up an appointment in a timely manner. He came out on time and looked at both our dishwasher/disposal and washing machine. Very knowledgeable, highly recommend!

Bobby has been so wonderful both times we have hired him. He is quick in diagnosing and quick with repair. He is very knowledgable and provides information in a way that we can easily understand. He is also very kind. We will definitely use A1Action in the future and recommend for anyone who needs this service.

Our front load washer stopped draining. I called A1 Action Refrigeration & Appliances, based upon their reviews, and left a message. Bobby called back a little while later and said he could come by that morning. Bobby arrived on time, was very pleasant and professional and based upon my description of the problem, told me what needed to be replaced and what it would cost. I was pleased with the repair, the washer is working and I felt the cost was reasonable. If needed, I would call them again and will recommend to family and friends.

Bobbie was amazing! He was super responsive; texting back-and-forth about the issue I was having, and when he could come. He was able to come out the same day that I called which I was very grateful for. He was kind and professional, and solved the problem in less than one hour. I will definitely be keeping his business card handy for other issues we may have in the future with our other appliances. I am very impressed with A1Appliance.