HVAC reviews in Jacksonville, Florida

As new first time homeowners I wasn’t expecting to have to replace our AC unit a month into living here, but Don made sure it was an easy process for us and they went above and beyond to do the job the right way. He was very thorough in explaining all of our options to us, letting us make our own decision, and there being no pressure whatsoever on any choice made. I would 100% recommend Don to anyone I know that needs any kind of AC work done.

We have had the pleasure of having complete air service our homes for over 20 years. We have had much service on many units, as well we have had a new unit put in with them, they have also put a new ductwork for us at one of our locations. I never miss a chance to refer them out. Good family owned, and operated business, with good values.

I had a fantastic experience with Complete Air Systems. From start to finish, they provided top-notch service that was both honest and affordable. The team was professional, knowledgeable, and took the time to thoroughly explain everything. They were prompt, efficient, and really went above and beyond to make sure the job was done right. I highly recommend them for anyone in need of HVAC services – quality work at a great price.

I would highly recommend Complete Air. Don’s personality alone sells air conditioners. He came out to give us an estimate on either repairing our current ac or replacing it. He took time to check our current ac thoroughly and gave us options for both. We opted to replace it, and the customer service was outstanding. They were right on time and left no mess. Am so fortunate to have found this company. Follow up was handled so professionally by Leann. You will not be disappointed!!

We Purchased Our HVAC and Maintenance Contract From Them. So Far- So Great.

⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding Service!

We’ve been loyal customers of Complete Air for over three years now, and we truly can’t say enough good things about them! From the very beginning, we signed up for their maintenance plan and it’s been one of the best home decisions we’ve made. Their entire team is consistently professional, courteous, and incredibly easy to work with.

Scheduling with them is a breeze — they’re flexible, responsive, and always quick to return calls. It’s rare these days to find a business that communicates this well and genuinely respects your time. Every technician who has come to our home has been knowledgeable, kind, and professional. They always explain things clearly and never try to upsell or pressure us — just honest, expert help every single time.

And we have to give a special shout-out to their receptionist — she’s always so pleasant, warm, and helpful. It’s the little things like that which really set Complete Air apart. The entire company gives off that honest, family-run feel, like you’re calling a trusted relative when something goes wrong.

Their pricing is very fair, especially for the level of service and peace of mind you get. We wholeheartedly recommend Complete Air to anyone looking for reliable, trustworthy HVAC service. They’ve truly earned our trust — and our gratitude!

I highly recommend Complete Air Systems. They were able to diagnose and fix the problem with my A/C unit on the same day that I called them. Staff members were patient, honest, and helpful, and the fee was very reasonable. I've used other companies for the past 29 years, and will only be reaching out to Complete Air Systems in the future.

Don is great! My AC wouldn't turn on after I returned from a trip. I tried everything to troubleshoot and couldn't resolve the issue. Don had replaced my AC unit in a rental I had and was so helpful to my renters, patient, knowledgeable, reliable, and reasonable that I kept his information for any future issues.
He was able to come out the same day, AND he arrived early! I can honestly say that has NEVER happened with any other service company. He diagnosed the issue and got me fixed up within a couple hours, and bolstered the unit to prevent future damage.
He was sensitive to my desire to keep my 25 yo. unit running as long as possible and did not try to pressure me to get a new unit.
I would recommend Complete Air to anyone! I wish there were more companies like them.

Very trustworthy and honest company. When I needed a new A/C unit in 2020 I called and got multiple quotes - these guys were and remain the best. They come out for periodic inspections and have very reasonable prices. Customer service is great - never a problem to get ahold of and they always work around your schedule. I would recommend them without hesitation to anyone looking for or needing A/C services.

A Floridian's nightmare is the AC going out.....over the weekend! We noticed our 19 year old unit blowing hot air on Sunday. We called Complete Air Monday morning and Don was here by noon. He replaced our capacitor and had us cooled off in no time. We know a new AC is in our future and we will be calling Complete Air Systems!

Don was great! Came out on a Sunday shortly after making the call. Very professional and really was a life saver since the house had reached 85degrees. Would highly recommend this company..

Complete Air Systems always does a thorough and professional job, from installing a complete new system to doing routine maintenance.

Complete Air Systems, Inc. was recommended to me by a few friends. My a/c went out overnight so I called them this morning. Don Richards is the owner. He returned my call, came over and did a thorough check. Found the issue easily, fixed it quickly. He is professional, efficient and kind. I am very grateful to him for helping me out. If you look at reviews for this company, you'll see why I'm so glad I called! Do yourself a favor and try them out!!

I have used Complete Air Systems for many years and it is the only company that I have referred to all my friends and neighbors. I just had to have my 19 yr old system replaced. They were prompt, efficient and affordable. Don made sure he explained how to use the new programmable thermostat and that all my questions were answered. Great customer service as well. In my opinion, they are the best!

I cannot express how much I appreciate Complete Air Systems. Anytime I call they either get me in the same day or first thing the next day. They are honest, reliable and reasonable. Everyone is so sweet and professional. I cannot say thank you enough. I will continue to trust them with my unit 💕

Complete Air is prompt, professional, and friendly. When our AC went out, Don came out the same day to start working on a solution. Every interaction we’ve had with them feels personal, they truly give off a family-run, customer-first vibe. It’s clear they care about their clients, and that makes all the difference. Highly recommend!

We really appreciated how responsive Complete Air was when we had an electrical issue with our heat pump. The repair was completed the same day at a reasonable price.

We have been using Complete Air for 18 years to service our AC/Heat needs at our home. I cannot say enough good things about them. We have had our heat go out on Christmas Eve and they were there the day after Christmas. Very prompt and courteous and they offer great service. As long as I am in Jax they will be our AC service provider!

I can't recommend Complete Air Systems enough! I recently had them install a mini-split air conditioner in my home, and the entire experience was fantastic. From the initial consultation to the final installation, they were professional, efficient, and incredibly helpful.

I'm thrilled with my new mini-split system and the outstanding service I received from Complete Air! They made the whole process stress-free and enjoyable. If you're looking for a reliable and professional HVAC company, look no further!

I have been a customer of Complete Air for over 10 years. Don and technicians are prompt, courteous, and knowledgeable, with unbeatable repair response times. Special thanks to Leann for helpful tips and tricks while waiting for the technicians!

Don was very courteous and professional. Quickly diagnosed, corrected, and tested a wiring issue with a new thermostat while explaining what he’s troubleshooting and how it should normally function. Very grateful that he had stopped by on such short notice the day after Christmas!