Water Damage Restoration reviews in Jacksonville, Florida

Fantastic service and knowledge of issues. I would say the biggest quality attribute is that these folks listened to my needs. They have the knowledge, care and diligence in these situations and I would not trust anyone else. They have earned by business from now on. Andrew, Reggie and Brian were professional and answered all my questions from start to finish. Great job guys.

I reached out after a broken supply line in a tenant's bathroom nearly soaked whole apartment.
The quick response from Ben and Lauren's team ensured the water did not leak into the unit downstairs

Because of the speedy dehumidification and drywall removal, I did not have any issue with mold or lasting water damage

Will definitely call again in a pinch

Rachel did a great job cleaning a lab floor.

Robert, Devon, and Charles did a fantastic job on our water damage cleanup project. They assessed the damage, planned the removal, and left the areas outside the damage zone clean at the end of each workday.

SERVPRO of Mandarin assisted us with a water clean up when we had a pipe break in our bathroom. Their prompt response saved our floors and made it SO much easier to get back to normal quickly.

Thanks, Lauren and team!

This team has been amazing from top to bottom. I had an emergency leak that became a flood a day before Halloween and ServPro was on the scene in no time. Charles and Robert have been so helpful throughout what is normally a daunting process. If I or anyone I know is ever in this situation in the future, these will be the people I call first everytime. 5 star service

Charles did a great job and was very thorough. He walked us through the entire process, was respectful and extremely helpful. If you ever have to call out Servpro make sure to ask for Charles.

Rashad attention to detail is superb! He was very professional and such a hardworking person. He was dedicated to trying everything to remove the stains from my couch. Top notch guy

Two different items and different addresses:

At the Ortega Forest House - had beige rug cleaned.

At the Beachfront Condo had the balcony cleaned after pigeons completely soiled the balcony and everything on it.

Did an excellent job at both locations. Balcony was again usable. Rug was cleaned at facility and return and staining was removed.

Serve pro responded promptly to mitigate water damage from a burst pipe on New Years day. Technician Rashad was professional, knowledgeable and friendly.
The issue was taken care of and the price was very reasonable.
I would highly recommend Mandarin Serve-Pro.

ServPro of Mandarin is awesome. We discovered what appeared to be mold or mildew in our basement, and within 24 hours of calling they came out to quote remediation. Lisa was great and helped with all the quoting and scheduling questions we had. The team that came out was prompt, courteous and professional. The problem turned out not to be nearly as bad as we thought and thus they came in under budget which we were ecstatic about. I would highly recommend them, and hope to never need their services again but if we do they will be the ones we call.

WOW! I had the A team help me with a lot of blood on my carpets! My regular rug cleaning company couldn't get the stains off!
That's where SERVPRO came to my rescue!!
Rashad and Demetrious removed all of the stains!
WHEN YOU NEED THE BEST ... SERVPRO!

I highly recommend SERVPRO. They came out late on a Sunday evening to help me with a flooding issue. If they had not gotten here so quickly, I am sure my floors and or the damage would have been much worse. Every single person that came out or I spoke to was extremely professional, informative, and truly cared about getting it done right. I thanked them so many times for saving my floors and each response from their employees were, we are just so glad we could be here to help! (Even at 10 pm looking exaughsted from a long day, they still smiled and were completely professional). Great Company!

After a broken water line flooded our home ServPro of Mandarin did an amazing job with getting our house dry and clean again. They were fast, thorough, reliable, courteous and very professional. I highly recommend them.

We were very pleased with the service from our ServPro contact, Robert Santiago Reyes. He was so wonderful to work with...Professional, Responsible, Knowledgable, Kept in contact with us at every step, Easy to get in touch with if we had questions, Explained everything to us, Very patient. We can't say enough about the exceptional service and help he gave us. He was AWESOME!!!

Robert Santiago was amazing and made me feel at ease the whole time. He is responsive, professional, and very nice. His team is top-knotch - communicative, hard-working, and ready to modify plans to meet my needs. From start to finish, 10 out of 10!

Carl at ServePro was amazing, he got me out of an emergency
situation and was very very helpful the whole way thru. He helped me with the paperwork and talked me thru the whole process. I highly recommend Carl and the company to help you in all emergency situations and everyday situations. Thanks Carl and ServePro.
John Azar

Robert scheduled Charles to meet with me and went over everything that needed attention to our water intrusion due to condensation from air conditioning system.
They did an excellent job cleaning up after themselves after removing all of the mold and damp areas. I highly recommend there services. Jacksonville Beach/ Ponte Vedra Servpro did a Awesome job and I Highly recommend them

Lauren and Ben are exceptional to work with. Their professionalism, knowledge, and compassion are incredible. Whenever I recommend water mitigation or mold remediation service companies to my clients, I always refer them to Servpro of Mandarin.

Customer Service: Absolutely Stellar. Kelley did a phenomenal job of scheduling an appointment in a punctual and professional manner!

Expert On-Scene: We had the pleasure of working with Robert. He was extremely polite, professional, and knowledgeable in his craft.

Robert was complete with the moisture indicator analysis and inspection in a matter of minutes, as well as providing ample guidance on advice moving forward with our repairs.

Servpro didn’t quote me for a minute of their time, very personal and professional for a quick visit and inspection!

We will be calling them again in the event we need timely professional!

Ask for Robert!

After a Christmas house fire l, I didn’t know where to start. I contacted a couple companies to get estimates for cleanup and restoration services. From the first phone call (on New Year’s Day), this team made me feel like everything would be okay. As promised, someone reached to schedule an estimate the very next morning. The team was professional and answered all my questions. Great, responsive customer service.