HVAC reviews in Kissimmee, Florida

Thank you Kohnen for all your help! Quality work at a reasonable cost! Thanks again guys!

Great HVAC Contractor that have successfully completed numerous school projects with our firm in budget and on time !

Tech told me he added a "little freon" yet when bill arrived, I was charged for 3 lbs!!! The answer I received when I called them was that tech can't tell how much freon is added til he gets back to office!!!??? 3 lbs freon to me is a LOT, not a little. This was 2nd time they did this and I haven't called them since.

They worked fast and got the job done! Answered any phone calls following up and kept in touch on when they would be coming. Also very respectful with our request of wearing a mask to keep our little ones safe. Highly recommend Kohnen!!!

We have used Kohnen over 23 years. They are A+++++ excellent in our book .When we were building they won our confidence in that i talked with Ryan’s dad if we shld add more to our system. He commented i wld love to sell u more but with the Atrium house the heat wld go right up the staircase. Thats when we knew we had a 100% reputable family to take care of our needs. Ryan has given us his cell and home number because he cares that we are 109% Satisfied.
Ryan and a helper came in last week and cleaned our duck system. My husband and I neither getting up and sneezing, which is proof in the pudding that they did an excellent job……..as always

Kohnens are top notch! My furnace went out on a Sunday and Ryan assisted me over the phone to figure out the problem. They were here Monday morning first thing to get it going! Always willing to go the extra mile & making sure their customers are taken care of!

The Kohnen guys are great. They called ahead and were very punctual. They were very friendly and knowledgeable about their work and products. I believe the price was very reasonable and I feel I can depend on them if I have any issues.

Kohnen was amazing. Our air conditioner went out last night. Today they came to take care of it. Ultimately we needed a whole new unit. They took care of it all TODAY. I cannot thank them enough for their quick response time in this heat wave. Thank goodness for small town amazing companies.

Exceeded my expectations in all levels! Quick and reliable service, honest and knowledgeable.
I was told by another company my coil was leaking and Leo checked and rechecked but found no leak and advised I just needed to seal and add some freon. Instead of a couple of thousands it only costed me a couple of hundreds and my ac is working flawlessly, my house never been so cold in this nice FL summer!
Highly recommended.

I wouldn’t trust anyone else with my rental properties in the central Florida area! Leo is quick to respond, honest, and has fair pricing! I’m thankful to have a partner I can always count on for my Air conditioning repairs! Highly recommend!

Leo was great! He answered his texts promptly and came out first thing Monday when our A/C conked out over the weekend. He performed the job quickly and went the extra mile. Thanks.

Came out the same day I called. The owner was courteous and professional. He scheduled the tech who diagnosed and fixed immediately. The price was fair and appropriate. I'd definitely use them again and reccomended to others.

Leo has a great personality and fixed my AC in 30 minutes! Highly recommend!

Leo was awesome he came after hrs to repair the A/C Even late at night because I have a baby. He was professional and quick. I will recommend his company to anyone

Leo was straightforward from the start and he knew right away that the capacitor was toast. I would definitely recommend

Recently I had an issue with my central air conditioner not cooling enough. Leonardo responded very promptly. Once he arrived, he accessed my a/c unit, discovered the problem & repaired it in no time. I feel Leonardo is honest, competent and would highly recommend him to my friends and family.

What a wonderful experience, we can’t think Leo enough! This is exactly what you want in a service, professional, friendly, timely, affordable, and thorough. This is definitely my go to company for anything AC related!! OK

Happened to notice my AC unit was leaking last night (Sunday evening), Googled AC specialist near me and AC Home popped up. Had a response almost 10 minutes after sending a request! Leo was prompt and the technician Johnny arrived within the window given. Diagnosed the problem quickly and fixed it in 20 minutes. Worth every penny. Thanks again guys!

Had an issue with my AC so I called, Leo, my unit would shut off intermittently then won’t turn ON. Unfortunately when Leo showed up, the unit was working perfectly. As per his diagnosis, he couldn’t find anything wrong with it but charged for the visit and off he went. The same week problem came back, called him again but since it was weekend he charged me xtra. Came home, couldn’t find problem then left. Now the
unit shuts down 3 to 4 times a day. I have called him several times but he doesn’t answer to me anymore. I guess this is the one AC he doesn’t know how to fix.

The kind of service, attention to detail, and overall customer care that we experienced with AC Home was nothing short of excellent. That special kind of interest in customers only comes from family owned operations such as this one. We ended up having a freon leak after our system analysis due to excess condensation near the coils and Leo went above and beyond to call the manufacturer and ascertain if they were still under warranty which they are but not for very long...but thankfully the call was made and now we know!

The home service was very professional, precise, right to the point and educational to boot!

I really don’t want to give a bad review because I really like Leo and I have been a loyal customer for years, since near the beginning and recommending the company at every given opportunity. I am glad he is achieving success, but ultimately I am disappointed.

I’ve never had anything bad to say about AC home. Leo actually came to inspect the ac unit of a house I was looking to buy and didn’t charge me! I thought I had an AC tech for life.

Back in the day Leo’s prices were competitive, he was honest and hard working. He was driven to see his venture succeed. I feel that that’s what brought all his success and now that he is more established and in demand, I feel that he’s had to raise his prices in order to capitalize on that and be more in line with the competition.

It’s unfortunate it has to be this way, but when replacement parts are marked up over 100% on retail, I feel it’s a disservice to the customer and kind of dishonest. The service charge should be what covers costs and ok, there are overheads associated with sourcing replacement parts too- but $160 on a $40 (or less) part? I don’t think so.

I’ve recently had to have a capacitor replaced and then a contactor. Two separate call outs, a month apart. A service fee of $60 each time, fair enough. His tech was in and out within 30 minutes each time. After the visits I googled the cost of replacement parts, about $20 each I sourced. Even at $40, $50, to charge the customer $160 for the part is not a customer-oriented practice in my opinion. And this is what I always associated AC Home- to be honest and care about their customers.

So over the two visits, a total of about an hour, I was charged $468. I could get the parts myself for about $70 at most, that leaves $398 for an hours work to cover all the overheads (associated with the jobs) and pay the technician for his time (one hour). That’s not very transparent to the customer.

Leo prides himself on being honest and not like some companies out there that charge for unnecessary repairs. Great. But you should be comparing yourself with the best in the field, not the worst. Your argument for overcharging customers should not be, “but at least I’m not charging you for unnecessary repairs”. That should be a given!

I would still recommend Leo and AC home for good and honest work and if you’re not averse to paying over-the-odds, they do great work. But unfortunately I am more cost-conscious and especially having to pay out several thousands of dollars on various things over the last month - and more to come - I can’t afford to pay over the odds.

Unfortunately, I feel I’ll have to search for another AC tech going forward. Maybe another “up and coming” hungry AC tech exists; what Leo and AC Home used to be.